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White FoxReviews 1,034

whitefoxboutique.com
casual, lounge, evening & party, swimwear womenAge 19-25, 26-45
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From the business

White Fox Boutique is your new obsession. Shop all your favourite styles at affordable prices online & receive express shipping worldwide.


Clothing item from White FoxFashion apparel by White FoxMerchandise from White Fox clothing lineWhite Fox fashion product

Business Highlights

General

Year Founded: 2013
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $99

Returns

Return Policy: not free
Return Instructions: item/s will only be accepted if returned in its original clean condition with tags: unworn, unwashed, un-perfumed, free from make-up & fake tan
Return Cost: shipping cost

Sustainability

Recycling Program: no

Product

Style: casual, lounge, evening & party, swimwear
Body Fit: petite & short, regular
Available Sizes: Women's (3XS, 2XS, XS, S, M, L, XL, XXL)

Customer Service

Support Channels: email
Support Email: info@whitefoxboutique.com

Payment Options

Payment Methods: card payments, financing, Google Pay, PayPal
Buy Now Pay Later: Afterpay

Membership Programs

Rewards Program: TopCashback, Rakuten, Mr. Rebates

How would you rate White Fox?
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White Fox Reviews Summary

The company has garnered significant criticism regarding its customer service and fulfillment processes. Customers frequently report extensive delays in order delivery, lack of communication, and difficulty in obtaining refunds or assistance. Many express frustration over unresponsive customer support, suggesting a disregard for consumer concerns. While some reviews hint at product quality, the overwhelming sentiment indicates that poor service and operational inefficiencies overshadow any positive aspects. Overall, the feedback reveals a pressing need for the company to enhance its customer engagement and streamline its order management to improve customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
511
value
497
shipping
521
returns
390
quality
458
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Australia
1 review
0 helpful votes
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Overall a great user experience, super easy to find what you're looking for while also offering inspiration resulting in you buying things you never even knew you needed! Have loved everything I've purchased, and their sales are amazing!

Date of experience: November 16, 2020
Australia
1 review
0 helpful votes
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Easy to navigate
November 16, 2020

The White Fox site is really easy to use and navigate, never any issues and customer service is so helpful!

Date of experience: November 15, 2020
Australia
1 review
0 helpful votes
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Very Happy
November 16, 2020

I was very happy with my first order. The shipping was quick and the items were in the right size and the materials were very nice!

Date of experience: November 15, 2020
Canada
1 review
0 helpful votes
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Very nice
November 15, 2020

Love this site. I love that it indicates the modele size for comparison. The products are so pretty.

Date of experience: November 14, 2020
Texas
1 review
0 helpful votes
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My style in a store
November 15, 2020

I have heard so many good things about white fox boutique and the quality! Just ordered a bunch of new things and it was hard it to buy the whole store but if I could I would. It's exactly my style! Can't wait to get my new clothes!

Date of experience: November 14, 2020
AE
1 review
1 helpful vote
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Classiest tops
November 15, 2020

Ordered two bustier tops and they were the classiest tops that i have ever bought... very cute.! Placed another order and can't wait to receive my stuff. Definitely gonna order more soon!

Date of experience: November 14, 2020
Australia
1 review
0 helpful votes
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Amazing boutique
November 15, 2020

Always love white fox and the quality of their clothes and service! If there is any ever issue they are always so helpful and friendly. Clothes are great quality and just a girls best friend! Love love love.

Date of experience: November 13, 2020
Florida
1 review
0 helpful votes
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Great customer service
November 13, 2020

I ordered a top in the wrong size and emailed them - they fixed it right away! Very excited about my order.

Date of experience: November 12, 2020
Lithuania
1 review
0 helpful votes
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Really nice experience, very easy to purchase your items. I am not the first time customer so my previous order was shipped very fast. I live in Europe, Lithuania, so my items were shipped less than in 5 working days. Also you receive updates on your email about your shipment so you constantly informed and all your items arrives packed very nicely.

Date of experience: November 12, 2020
Australia
1 review
0 helpful votes
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FINALLY THE BEST
November 13, 2020

These leggings are seriously the best I've ever owned - and I've tried a lot! The material is so slinky and comfortable whilst being compressive, and squat proof and my favourite being Drawstring! Yay the best, return customer for a different colour

Date of experience: November 11, 2020
Australia
1 review
0 helpful votes
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I am in LOVE!
November 11, 2020

This site is seriously amazing, everything i've purchased has always been so high-quality and worth the price you pay for such gorgeous flattering items! Definitely recommend <3

Date of experience: November 11, 2020
Alabama
1 review
0 helpful votes
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So easy and helpful!
November 11, 2020

They did a great job of making the check out experience super easy to follow and helpful with what to do!

Date of experience: November 10, 2020
Florida
1 review
0 helpful votes
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Great products! I am always in shock of the great quality of everything I order, not only do they have amazing prices but make shopping easy with their simple checking out process. Will definitely keep shopping here! 100% recommend

Date of experience: November 10, 2020
Belgium
1 review
0 helpful votes
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Love whitefox
November 10, 2020

What I love? Quality, customer service, price/quality, fast shipping and what I love the most is the swimwear <3 their always have new models, colors, always true to size.
Recommend at 1000%

Date of experience: November 8, 2020
Canada
1 review
0 helpful votes
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Amazing customer service
November 10, 2020

I received an item that broke my first time wearing it. I contacted the company and they responded immediately. I have been emailing with a lovely girl named Maddie and she has been so much help in getting me a new item.

Date of experience: November 8, 2020
Australia
1 review
0 helpful votes
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Great service & variety
November 8, 2020

One of my favorite online store, great service & variety.
The only negative is that alot of the styles sell out fast

Date of experience: November 8, 2020
New Zealand
1 review
0 helpful votes
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Quick and simple check out. Quality of the items is always super high and the customer service team are really helpful

Date of experience: November 7, 2020
New Jersey
1 review
0 helpful votes
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Quality and Speed
November 8, 2020

First of all, every item is cute and made with high quality material. I live in the US and even the shipping was fast!

Date of experience: November 7, 2020
Australia
1 review
1 helpful vote
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Best fashion out there!
November 8, 2020

White fox, in my opinion, is my favourite online store with such a wide range of options, styles, latest trends, and great materials as well as prices. They have such a great interaction with there audiences on social media in particular instagram and do a lot of prices or competitions to win $$$ off or outfits. 100% recommend them. The best in Australia x

Date of experience: November 6, 2020
Australia
1 review
0 helpful votes
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Amazing service!
November 6, 2020

Love the products and the service is amazing! Sarah's day activewear is so quality and the shopping experience is aesthetic and fast.

Date of experience: November 6, 2020