White Fox Boutique is your new obsession. Shop all your favourite styles at affordable prices online & receive express shipping worldwide.
The company has garnered significant criticism regarding its customer service and fulfillment processes. Customers frequently report extensive delays in order delivery, lack of communication, and difficulty in obtaining refunds or assistance. Many express frustration over unresponsive customer support, suggesting a disregard for consumer concerns. While some reviews hint at product quality, the overwhelming sentiment indicates that poor service and operational inefficiencies overshadow any positive aspects. Overall, the feedback reveals a pressing need for the company to enhance its customer engagement and streamline its order management to improve customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
I have been ordering from whitefoxboutique for the last year and never find myself disappointed at the amazing quality and style of clothing I receive! From swimwear, sport wear, night looks or casual Sundays, THEY HAVE IT ALL! Thankyou whitefoxboutique for my exceptional shopping experience
I've ordered sooo much clothes from white fox & I always get compliments on the outfit I wear. White fox is now the only place I order clothes from!
Love the clothes and the quality. There are so many great styles and options to choose from! Definitely recommend.
Easy website navigation for making purchase, with great outfit ideas for each item. Free express shipping was available which in the end was what made me comfortable in making the purchase
Amazing quality, easy website, gorgeous clothes and fast shipping! All around my favourite shop to buy from
The lounge sets are the hype this year and I've been wanting the cream set from Whitefox for a while but it's always been sold out. They are so good with putting items back in stock and I am so glad I got to purchase mine before the holidays. Whitefox's quality never disappoint so I am looking forward to getting my shipment :)
Very simple and easy to put everything into cart or wish list, all the details needed is clear and very simple. Thank you for making it so easy
I really enjoy their clothes and their shipping time to get to the US isn't bad either. I do like that they offer warranty for the clothing pieces as well.
I absolutely love these clothes. The quality is 110% and are the perfect mixture of chic, streetstyle and everyday. Super fast shipping and easy to navigate on their website. They have clothes for everyone and all occations, all in all - my favorite clothing brand!
Everybody wants their new stuff they ordered like yesterday, and while that is actually an impossibility, White Fox does their very best to get it to you as fast as possible. Great service.
I was having troubles with my white fox account and emailed them with my concerns. I was not only assisted instantly with a reply but was also so happy with the amazing knowledge the whitefox staff has. They were able to resolve my problem via email and with minimum chaotic messages back and fourth, only simple to the point perfect answers.
Always super easy to work with. Shipping is fast, clothing is AMAZING quality and honestly you are getting the best bang for your buck. Enjoy!
I'm so happy that I was able to buy everything I wanted from the collection of Sarah's day X white fox! Can't wait to get my order and try everything on!
My favourite website to purchase from, such versatile styles and fabrics and great quality! Always shipped so fast and so nice to deal with!
I have ordered from here several times now and I've never had any issues. I also live in the US and I love how easy it is to shop the available items, have US pricing, and they usually have a reasonably spend amount to reach for free shipping to the US which is really appreciated. All of the items I've purchased have been just as pictured and very high quality. I also love the SDXWFA collections.
Buying from them is so easy and enjoyable! I've never had any issues, all their clothing is amazing quality and arrives from aus to Canada in literally less than a week!
The quality of the products I've purchased has been great. True to fit, color matches image on website, and the customer service has been amazing. I purchased an item for a Sarah's Day collaboration but by the time my order was processed it sold out. They reached out to me asap, explained what happened, and were very accommodating to get me the product as soon as it was available. They even threw in store credit! Great company and worth your money!
Ordered the Sarah's Day collab, and the website was quick and easy to use, the website layout is easy to manoeuvre and checkout is simple.
Shipping from Aus to Cad never a problem and great quality product! Love to support Sarah's day collaborations!
Answer: It's a scam! No refunds only store credits that does not include shipping or customs charge! Dresses do not look the same in real life. Quality is very poor for expensive price! Shop on Showpo and Princess Polly instead. Good quality for the price.
Answer: Hi Kristy! You are welcome to use any return shipping method you'd like We simply offer a Return Postage option through USPS to make it easier for US customers, this method costs $19.95USD. Love WF xx
Answer: Haha Hey Doll I just pay the $10 to get it in 2-7 Business Day's you literally get it fast & on time! DEFINITELY Worth $10.00 Absolutely love White Fox!
Answer: Don't know as I've still not had any communication from them at all and on week 3 yet they've taken my money from my bank!