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White FoxReviews 1,030

whitefoxboutique.com
casual, lounge, evening & party, swimwear womenAge 19-25, 26-45
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From the business

White Fox Boutique is your new obsession. Shop all your favourite styles at affordable prices online & receive express shipping worldwide.


whitefoxboutique.com
Australia
Founded in 2013
Clothing item from White FoxFashion apparel by White FoxMerchandise from White Fox clothing lineWhite Fox fashion product

Business Highlights

General

Year Founded: 2013
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $99

Returns

Return Policy: not free
Return Instructions: item/s will only be accepted if returned in its original clean condition with tags: unworn, unwashed, un-perfumed, free from make-up & fake tan
Return Cost: shipping cost

Sustainability

Recycling Program: no

Product

Style: casual, lounge, evening & party, swimwear
Body Fit: petite & short, regular
Available Sizes: Women's (3XS, 2XS, XS, S, M, L, XL, XXL)

Customer Service

Support Channels: email
Support Email: info@whitefoxboutique.com

Payment Options

Payment Methods: card payments, financing, Google Pay, PayPal
Buy Now Pay Later: Afterpay

Membership Programs

Rewards Program: TopCashback, Rakuten, Mr. Rebates

How would you rate White Fox?
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White Fox Reviews Summary

The company has garnered significant criticism regarding its customer service and fulfillment processes. Customers frequently report extensive delays in order delivery, lack of communication, and difficulty in obtaining refunds or assistance. Many express frustration over unresponsive customer support, suggesting a disregard for consumer concerns. While some reviews hint at product quality, the overwhelming sentiment indicates that poor service and operational inefficiencies overshadow any positive aspects. Overall, the feedback reveals a pressing need for the company to enhance its customer engagement and streamline its order management to improve customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
507
value
493
shipping
517
returns
386
quality
454
This company does not typically respond to reviews
Australia
1 review
0 helpful votes
Follow Brittany H.
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I have been ordering from whitefoxboutique for the last year and never find myself disappointed at the amazing quality and style of clothing I receive! From swimwear, sport wear, night looks or casual Sundays, THEY HAVE IT ALL! Thankyou whitefoxboutique for my exceptional shopping experience

Date of experience: December 15, 2020
Washington
1 review
0 helpful votes
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Love this brand!
December 15, 2020

I've ordered sooo much clothes from white fox & I always get compliments on the outfit I wear. White fox is now the only place I order clothes from!

+4
Date of experience: December 14, 2020
California
1 review
0 helpful votes
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Love the clothes and the quality. There are so many great styles and options to choose from! Definitely recommend.

Date of experience: December 14, 2020
Australia
1 review
0 helpful votes
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Easy website navigation for making purchase, with great outfit ideas for each item. Free express shipping was available which in the end was what made me comfortable in making the purchase

Date of experience: December 14, 2020
Australia
1 review
0 helpful votes
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White review
December 13, 2020

Amazing quality, easy website, gorgeous clothes and fast shipping! All around my favourite shop to buy from

Date of experience: December 13, 2020
New Jersey
1 review
0 helpful votes
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Highly recommend
December 13, 2020

The lounge sets are the hype this year and I've been wanting the cream set from Whitefox for a while but it's always been sold out. They are so good with putting items back in stock and I am so glad I got to purchase mine before the holidays. Whitefox's quality never disappoint so I am looking forward to getting my shipment :)

Date of experience: December 13, 2020
Australia
1 review
0 helpful votes
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Never could be easier
December 12, 2020

Very simple and easy to put everything into cart or wish list, all the details needed is clear and very simple. Thank you for making it so easy

Date of experience: December 11, 2020
Wyoming
1 review
0 helpful votes
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I really enjoy their clothes and their shipping time to get to the US isn't bad either. I do like that they offer warranty for the clothing pieces as well.

Date of experience: December 11, 2020
Norway
1 review
0 helpful votes
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Amazing brand
December 10, 2020

I absolutely love these clothes. The quality is 110% and are the perfect mixture of chic, streetstyle and everyday. Super fast shipping and easy to navigate on their website. They have clothes for everyone and all occations, all in all - my favorite clothing brand!

Date of experience: December 9, 2020
Australia
1 review
0 helpful votes
Follow S W.
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Everybody wants their new stuff they ordered like yesterday, and while that is actually an impossibility, White Fox does their very best to get it to you as fast as possible. Great service.

Date of experience: December 8, 2020
Australia
1 review
0 helpful votes
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I was having troubles with my white fox account and emailed them with my concerns. I was not only assisted instantly with a reply but was also so happy with the amazing knowledge the whitefox staff has. They were able to resolve my problem via email and with minimum chaotic messages back and fourth, only simple to the point perfect answers.

Date of experience: December 8, 2020
Minnesota
1 review
0 helpful votes
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Very great company!
December 8, 2020

Always super easy to work with. Shipping is fast, clothing is AMAZING quality and honestly you are getting the best bang for your buck. Enjoy!

Date of experience: December 7, 2020
France
1 review
0 helpful votes
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Sarahs day collab
December 8, 2020

I'm so happy that I was able to buy everything I wanted from the collection of Sarah's day X white fox! Can't wait to get my order and try everything on!

Date of experience: December 7, 2020
Australia
1 review
0 helpful votes
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AMAZING
December 8, 2020

The overall service and web ordering was so quick and very easy to understand. I love all off Sarah Days wear

Date of experience: December 6, 2020
Australia
1 review
0 helpful votes
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Versatile
December 8, 2020

My favourite website to purchase from, such versatile styles and fabrics and great quality! Always shipped so fast and so nice to deal with!

Date of experience: December 6, 2020
Florida
1 review
0 helpful votes
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I have ordered from here several times now and I've never had any issues. I also live in the US and I love how easy it is to shop the available items, have US pricing, and they usually have a reasonably spend amount to reach for free shipping to the US which is really appreciated. All of the items I've purchased have been just as pictured and very high quality. I also love the SDXWFA collections.

Date of experience: December 6, 2020
Canada
1 review
0 helpful votes
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An amazing boutique!
December 8, 2020

Buying from them is so easy and enjoyable! I've never had any issues, all their clothing is amazing quality and arrives from aus to Canada in literally less than a week!

Date of experience: December 6, 2020
Minnesota
2 reviews
0 helpful votes
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Always amazing
December 6, 2020

The quality of the products I've purchased has been great. True to fit, color matches image on website, and the customer service has been amazing. I purchased an item for a Sarah's Day collaboration but by the time my order was processed it sold out. They reached out to me asap, explained what happened, and were very accommodating to get me the product as soon as it was available. They even threw in store credit! Great company and worth your money!

Date of experience: December 6, 2020
Australia
1 review
0 helpful votes
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Ordered the Sarah's Day collab, and the website was quick and easy to use, the website layout is easy to manoeuvre and checkout is simple.

Date of experience: December 6, 2020
Canada
1 review
0 helpful votes
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Great and fast website
December 6, 2020

Shipping from Aus to Cad never a problem and great quality product! Love to support Sarah's day collaborations!

Date of experience: December 6, 2020