White FoxReviews 1,030
From the business
White Fox Boutique is your new obsession. Shop all your favourite styles at affordable prices online & receive express shipping worldwide.
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White Fox Reviews Summary
The company has garnered significant criticism regarding its customer service and fulfillment processes. Customers frequently report extensive delays in order delivery, lack of communication, and difficulty in obtaining refunds or assistance. Many express frustration over unresponsive customer support, suggesting a disregard for consumer concerns. While some reviews hint at product quality, the overwhelming sentiment indicates that poor service and operational inefficiencies overshadow any positive aspects. Overall, the feedback reveals a pressing need for the company to enhance its customer engagement and streamline its order management to improve customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
I love shopping from the White Fox website so much! It has never been such a smooth checkout process for any other companies before. No one does it like White Fox Boutique! They truly make it the best and easiest experience for their costumers. They have so many different payment options and it is fast. I can go on about how much I love this company forever, but truly they are the best! You won't be disappointed.
Grace helped me get my package shipped in time for my honeymoon after a delay due to holiday and Covid. Thank you so much!
Every time I order from white fox I never have any dramas or problems with anything, their quality for cost is amazing and will forever be one of my favourite sites
This business is affordable while offering high quality clothing items of the latest fashion trends.
Love their clothes and website! I have been a long time customer of them and always love every clothing item I get.
White Fox sells the best jeans ever! RUN to get them! Seriously! I have a more athletic build and I feel so confident in them! I want every pair! :)
I ordered my first order during holiday/coronavirus season and it took around 3 weeks to get here. That's pretty good though since the package comes from australia and im in the US! Just made my second order since i loved the first few pieces i got. I do wish they used less plastic in their packaging though (each item is in it's own individual plastic bag). I like to shop more eco-friendly so it throws me off a little bit.
Perfect business with such beautiful clothes and pieces. All I dislike is in some pieces there's only bigger sizes ( e.g. S/M and M/L when I need a XS/S). Other than that it's one of my fave websites
Have bought from White Fox a few times and each time, the clothes I purchased were of high quality, matching the product pictures and descriptions. Also, delivery was very fast, only took 2 days.
White Fox is my new favorite shopping boutique and I love shopping. Just waiting for another order that hasn't come yet.
I made a mistake in my shipping and they answered the day I emailed and fixed it free of charger! Very happy :)
Bought some things for the first time this year and have lived in them since. The most amazing quality clothes, my partner is getting fed up with me saying! Just managed to purchase some more from the SDxWFA collection as i'm a huge fan but my size is always sold out! Can't wait to receive them.
White Fox always impresses me with how fast their shipping is. I love their clothes and how well they hold up over time. White fox should be a staple in every closet!
Such an easy website to shop on and the prices are very suitable for the quality of the clothes! One of my favourite online stores to date!
I placed my order on Friday and it was shipped by Sunday. I was concerned it wouldn't get here on time as I live in California, I emailed their customer service and Grace was so helpful! Will definitely continue to order from Whitefox
I received my item and was not pleased with the overall make and fabric. Upon contacting White Fox's support team I was able to arrange a return and refund very easily. Cody from the customer service team listened to my feedback and assisted with the whole process which was greatly appreciated. I've given 3 stars for the actual product but would give Cody 5 stars! Very helpful and understanding! :)
The girls at White Fox are soooo helpful, always make it a pleasure! I've only ever had great experiences.
I received an email within hours stating my shipment was packaged, and the next day that it was on its way! I had my amazing active wear in under 48 hours from placing the order. The clothing is coming and cute, such high quality.
I love WFB their stuff is fantastic quality and always true to size. Proud to be a customer! Best online boutique by far
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members