White FoxReviews 1,030
From the business
White Fox Boutique is your new obsession. Shop all your favourite styles at affordable prices online & receive express shipping worldwide.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
Similar Brands to Consider
View all
Lucy & Yak
Muji
The Good Tee
Foxblood
Huk
Pact
PinkBlush
CurveDream
Blackbough
Kulani Kinis
Avenue
Civil Society
White Fox Reviews Summary
The company has garnered significant criticism regarding its customer service and fulfillment processes. Customers frequently report extensive delays in order delivery, lack of communication, and difficulty in obtaining refunds or assistance. Many express frustration over unresponsive customer support, suggesting a disregard for consumer concerns. While some reviews hint at product quality, the overwhelming sentiment indicates that poor service and operational inefficiencies overshadow any positive aspects. Overall, the feedback reveals a pressing need for the company to enhance its customer engagement and streamline its order management to improve customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
I buy all my clothes from here. From basics to formal wear. I've never purchased something I didn't like. Always amazing quality
Amazing variety and great quality clothing. And the reasonable prices just makes it my favourite place to shop.
Love all the styles, so pretty and comfy
The oversized tees are the best so comfy and cute
Good fabric
White fox boutique always have the best styles! I've never had a problem with them, they always send my products ASAP and they come literally 2-3 days later. Cannot fault them!
Amazing customer service, I had a problem with my shipping and they took care of it right away no questions asked. Greatly appreciated and cannot wait to receive my items!
Great customer service. I emailed them and asked to have my shipping expedited as I missed the option at checkout, they took care of it for me.
I love the clothes from WFB. I buy all of my active wear, loungewear and even any occasion wear. I know the quality is good, sizing is perfect and the product is exactly as you see on the site!
High quality clothes and extremely fast customer service, I bought the wrong item and I emailed them and got an instant answer along with an in-store credit that I got to spend today. Could not have asked for more. Thanks White Fox Boutique!
Gorgeous sweats that are comfortable and oh so cosy! Great service and reasonably priced... thank you White Fox!
The customer service is amazing! I needed to change my shipping method and Tiana was super quick and helpful to get it changed for me. My order arrived and I absolutely love it! I will definitely be ordering here a lot more from now on.
Always great deals/savings on the most fashionable clothing. I love shopping here, it's easy and convenient
My only issue is that it is very hard for me to track my package, I absolutely love their products! Just need more help on how I can track my package.
White fox has a lovely assortment of clothes and accessories. Bought more clothes and the quality is good! Would definitely recommend white fox
Pleasing to the eyes, easy to navigate, great filter options, love that we can get a quick preview of the items before actually clicking on to it, also, the checkout process was really straightforward.
I really loved shopping on white fox. I love the quality of all of their items. There shipping is also really quick to say they're located in Australia. I love all of the clothes I bought. I love their customer service team too. I think they're a great place to shop. I just wish they would restock quicker and fix their email notifications.
Amazing quality loungewear! The items came as pictured on the website. Shipping took a long time but thats understandeable as its coming from Australia to North America. I sized up in items which is fine for loungewear but I would reccomend getting your normal size in the shirts, the tank i got is a little big!
The website is so easy to navigate and you can clearly see all items on the main page. Easy to filter to get my size instead of clicking through a million things.
Always love their clothes and on top of that their customer service is great! :) they are great with responding to emails regarding your order and are very helpful
This website runs so smoothly! I cannot wait until you have an app for the website. Everything was seamless and easy to navigate. Thank you white fox boutique!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tali, You are welcome to contact us at info@whitefoxboutique.com and we can definitely assist you to track your package