White Fox Boutique is your new obsession. Shop all your favourite styles at affordable prices online & receive express shipping worldwide.
The company has garnered significant criticism regarding its customer service and fulfillment processes. Customers frequently report extensive delays in order delivery, lack of communication, and difficulty in obtaining refunds or assistance. Many express frustration over unresponsive customer support, suggesting a disregard for consumer concerns. While some reviews hint at product quality, the overwhelming sentiment indicates that poor service and operational inefficiencies overshadow any positive aspects. Overall, the feedback reveals a pressing need for the company to enhance its customer engagement and streamline its order management to improve customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
I heard about this website through a YouTuber and I loved all the lounge clothes she showed off to her viewers. I'm a huge fan of comfy sweats and sweaters so I decided to give them a try & honestly, I was genuinely impressed on how amazing the clothes really is! I loved it very much! Just did my 2nd purchase and will continue to buy from here forsure! 10/10!
Absolutely love my white fox cross over bag and very surprised with how quickly it arrived definitely be ordering from them again
I love White Fox clothing so far. Sizing is pretty accurate I believe. I do wish instead of xs, small, etc, they did numeric sizes for certain items.
These clothes are made with high quality materials and production. I have been shopping on here for a while now and had not 1 issue with the many clothes I have brought. Delivery is impeccable with everything arriving within a couple days.
I could literally buy everything on this sight but instead I scroll through for hours adding everything I want then having to narrow it down to a realistic purchase... legit White Fox will have you buying bikinis in winter and jumpers in summer
I cant say enough great things about this website. I love their clothes and what the brand stands for. They have the cutest models and the clothes are reasonably priced! The shipping is fast considering it is coming from across the world in Australia.
Amazing quality in every category, etc shoes, clothes and accessories.
Everything looks amazing on anyone!
I ordered one item off the white fox boutique website, Sarah's Day leggings, and the experience was great! It was easy to navigate and find what I was looking for. I live internationally and they had my item packed and shipped within 24 hours from when I ordered it. I will definitely continue using this website for other purchases in the future.
Good Quality stuff but I can't believe a successful site like this makes you pay for your return and no money back! Only store credit. So watch out for that
I just brought the speckled collection very happy with it
Have had lots of comments at home on this collection especially now I can match my son with the speckled jumper
Best idea having mini me sets
Would love to see more male range also
I bought something back in December (not a collaboration item), and was so pleasantly surprised by how good the quality was. When Sarahs Day just released new clothes I bought a set and it's matching pajamas. After waiting a few days with some of her other sets "on my mind," I just knew I had to get everything I wanted before it sold out for good! I'm so excited and already know I will love it.
Recently ordered from white fox for the first time and I am not satisfied. I purchased the blue tie-dye fall in line bike shorts for $50+ and the fabric felt like something you could buy off shein for $10 (should have done that). In addition to that, they are see-through when squatting and the main purpose for these shorts is to work out, they're "active shorts". On top of that, to return it costs $20, which amounts to $70+ wasted. Not buying from here again.
I really like the clothing and the quality is good. I'm really obsessed with the sweatpants, they are the perfect amount of thickness and soft. Also if you want some nice oversized tees this is the place to get it. Shipping is expensive tho like if you want it in 3-7 day you have to pay 9.99, and they alternative is 20 days for 6.99 but I love the clothes so I'm willing to wait a week. It's kinda hard tho cuz I'm spoiled with Amazon prime
Customer service was fast and amazing, helped me solve my problem and was super kind. This is why I love shopping at white fox
I completed an order online and realized once I received my confirmation email that the order would not make it in time for my trip. I sent an email asking if I could change my shipping method to a faster one. They responded within an hour or so and was able to accommodate me. Great Customer service and response time.
WhiteFox has been one of my go to online shopping sites since the beginning. I will always love the style here and it arrives pretty quickly. Highly recommend if someone's looking to try a new site!
Website is mobile friendly and easy to find different items. When looking through products and swilling back to main page of items, the page goes back to the part you were looking at where some websites reload to the top of the page.
Lots of great options, and the website was really easy to use! I highly recommend to anyone looking for a cute new wardrobe
The website is relatively easy to navigate, but I wish the quickview for each individual item were more descriptive of what size the models are wearing so that I could make a faster decision on what would fit me. I think that the shopping experience could greatly improve when it comes to filtering the products by category, size, color, and availability. Finally, I found that checking out to be awful because I had to try at least 6 times before I could get my store credit to be applied on the check out page. It was not intuitive. I had to click on the payment options and return back to the shopping cart to add the store credit for the purchase. This needs to be made more seamless and straightforward because I could have easily checked out without the credit being applied.
I recently purchased the chain of hearts mini dress in berry and i absolutely love it! Such a nice colour and great fit!
I had purchased a dress from this website and after receiving my confirmation email I realized shipping could be up to 20 days. I quickly emailed back and asked if I could pay the extra for fast shipping. I got a very quick response from Bella that informed me that the shipping method was changed and it was free of charge. I really appreciate that and will definitely be buying more from this shop!
Answer: It's a scam! No refunds only store credits that does not include shipping or customs charge! Dresses do not look the same in real life. Quality is very poor for expensive price! Shop on Showpo and Princess Polly instead. Good quality for the price.
Answer: Hi Kristy! You are welcome to use any return shipping method you'd like We simply offer a Return Postage option through USPS to make it easier for US customers, this method costs $19.95USD. Love WF xx
Answer: Haha Hey Doll I just pay the $10 to get it in 2-7 Business Day's you literally get it fast & on time! DEFINITELY Worth $10.00 Absolutely love White Fox!
Answer: Don't know as I've still not had any communication from them at all and on week 3 yet they've taken my money from my bank!