White Fox Boutique is your new obsession. Shop all your favourite styles at affordable prices online & receive express shipping worldwide.
The company has garnered significant criticism regarding its customer service and fulfillment processes. Customers frequently report extensive delays in order delivery, lack of communication, and difficulty in obtaining refunds or assistance. Many express frustration over unresponsive customer support, suggesting a disregard for consumer concerns. While some reviews hint at product quality, the overwhelming sentiment indicates that poor service and operational inefficiencies overshadow any positive aspects. Overall, the feedback reveals a pressing need for the company to enhance its customer engagement and streamline its order management to improve customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
I accidentally missed hitting the express shipping on my checkout and Bella from white fox support was able to modify it for me the same day! They also didn't charge me for it! I was absolutely thrilled! Will be ordering again.
Clothes fit true to size! Everything is beautiful and created with style! Great for vacation vibes! 10/10 highly recommended.
Just bought a pair of sweatpants and a matching sweatshirt! So cute and great quality! Will be purchasing again :)
Their website is really easy to navigate, the sizes are easy to understand, and the quality of the clothes are amazing!
I placed my first order with Whitefox recently and DHL lost it in transit. Whitefox was very helpful and extremely sympathetic to my situation. They did everything they could to help resolve my issue. I just placed another order with them and I'm so excited to get my items!
I ordered the dominate black leggings when they restocked. Was so excited, but left very disappointed. For an upper priced pair of leggings I was disappointed in how thin the material is. After wearing for a few minutes the material behind my knees was quite loose/ stretched. The length of the leggings are also full length which is okay but again it's very loose. I almost have to fold them up to the start of my calf for them to not make my ankles look bigger than they actually are. I'm a similar size to Sarah (size 6-8,5'2) and went with an XS so can't imagine how smaller girls go with them. However, The high waisted band is great as well as the letter detailing. Not enough to outweigh the negatives & have me re-purchase White Fox activewear.
Love the quality of white fox clothing. On trend for an affordable price. Always have great sales. Quick shipment times, quick and easy order.
My go to place for shopping, always find something trendy that I will wear for ever, website is easy to use, customer service is great always have had quick replies when needed,
I bought my bikini on tues March 2 and it arrived that same Friday
I'm so happy, i just bought my 2nd pair!
Love everything on this website. Second time ordering and can't wait to receive it! Everything fits great.
So excited to finally wear the clothes I've had my basket! I've been coming back to my basket for about a week now and after deleting and putting in items I've finally purchased! The price is a bit steep but the clothes are so cute!
Great website, easy to use, well set out making it easy to find what you're after! Love the items I have and am looking forward to getting what I just ordered
Love the quality of these hoodies, the delivery time is always on point too :) my go too for loungewear!
Cute, great quality items. Sizing is consistent from the last three orders I've gotten. Shipping to Canada takes two weeks.
It's always been such a smooth process to shop on the White Fox website! The checkout process is super simple and efficient.
Swim suits are true size and are all super cute, plus they come super quick! Will be purchasing here for a while :)
Love this brand! Style and colors are so me! Quality is worth the price! This is my third purchase now! Will definitely have more!
Answer: It's a scam! No refunds only store credits that does not include shipping or customs charge! Dresses do not look the same in real life. Quality is very poor for expensive price! Shop on Showpo and Princess Polly instead. Good quality for the price.
Answer: Hi Kristy! You are welcome to use any return shipping method you'd like We simply offer a Return Postage option through USPS to make it easier for US customers, this method costs $19.95USD. Love WF xx
Answer: Haha Hey Doll I just pay the $10 to get it in 2-7 Business Day's you literally get it fast & on time! DEFINITELY Worth $10.00 Absolutely love White Fox!
Answer: Don't know as I've still not had any communication from them at all and on week 3 yet they've taken my money from my bank!