business logo of White Fox

White FoxReviews 1,030

whitefoxboutique.com
casual, lounge, evening & party, swimwear womenAge 19-25, 26-45
Write a Review

From the business

White Fox Boutique is your new obsession. Shop all your favourite styles at affordable prices online & receive express shipping worldwide.


whitefoxboutique.com
Australia
Founded in 2013
Clothing item from White FoxFashion apparel by White FoxMerchandise from White Fox clothing lineWhite Fox fashion product

Business Highlights

General

Year Founded: 2013
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $99

Returns

Return Policy: not free
Return Instructions: item/s will only be accepted if returned in its original clean condition with tags: unworn, unwashed, un-perfumed, free from make-up & fake tan
Return Cost: shipping cost

Sustainability

Recycling Program: no

Product

Style: casual, lounge, evening & party, swimwear
Body Fit: petite & short, regular
Available Sizes: Women's (3XS, 2XS, XS, S, M, L, XL, XXL)

Customer Service

Support Channels: email
Support Email: info@whitefoxboutique.com

Payment Options

Payment Methods: card payments, financing, Google Pay, PayPal
Buy Now Pay Later: Afterpay

Membership Programs

Rewards Program: TopCashback, Rakuten, Mr. Rebates

How would you rate White Fox?
grey star
grey star
grey star
grey star
grey star

White Fox Reviews Summary

The company has garnered significant criticism regarding its customer service and fulfillment processes. Customers frequently report extensive delays in order delivery, lack of communication, and difficulty in obtaining refunds or assistance. Many express frustration over unresponsive customer support, suggesting a disregard for consumer concerns. While some reviews hint at product quality, the overwhelming sentiment indicates that poor service and operational inefficiencies overshadow any positive aspects. Overall, the feedback reveals a pressing need for the company to enhance its customer engagement and streamline its order management to improve customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
507
value
493
shipping
517
returns
386
quality
454
This company does not typically respond to reviews
Pennsylvania
1 review
0 helpful votes
Follow Hannah B.
Unfollow Hannah B.
Send Message
Share Review
Report Review

Customer Support
April 12, 2021

I accidentally missed hitting the express shipping on my checkout and Bella from white fox support was able to modify it for me the same day! They also didn't charge me for it! I was absolutely thrilled! Will be ordering again.

Date of experience: April 11, 2021
Idaho
1 review
0 helpful votes
Follow Ketara H.
Unfollow Ketara H.
Send Message
Share Review
Report Review

Clothes fit true to size! Everything is beautiful and created with style! Great for vacation vibes! 10/10 highly recommended.

Date of experience: April 11, 2021
Idaho
1 review
0 helpful votes
Follow Kay H.
Unfollow Kay H.
Send Message
Share Review
Report Review

Great sweat set
April 11, 2021

Just bought a pair of sweatpants and a matching sweatshirt! So cute and great quality! Will be purchasing again :)

Date of experience: April 10, 2021
Louisiana
1 review
0 helpful votes
Follow Kylah P.
Unfollow Kylah P.
Send Message
Share Review
Report Review

Their website is really easy to navigate, the sizes are easy to understand, and the quality of the clothes are amazing!

Date of experience: April 10, 2021
Canada
1 review
0 helpful votes
Follow Jessica V.
Unfollow Jessica V.
Send Message
Share Review
Report Review

Great service!
April 11, 2021

I placed my first order with Whitefox recently and DHL lost it in transit. Whitefox was very helpful and extremely sympathetic to my situation. They did everything they could to help resolve my issue. I just placed another order with them and I'm so excited to get my items!

Date of experience: April 10, 2021
Australia
1 review
1 helpful vote
Follow Natalie N.
Unfollow Natalie N.
Send Message
Share Review
Report Review

Overpriced, poor quality & fit
April 10, 2021

I ordered the dominate black leggings when they restocked. Was so excited, but left very disappointed. For an upper priced pair of leggings I was disappointed in how thin the material is. After wearing for a few minutes the material behind my knees was quite loose/ stretched. The length of the leggings are also full length which is okay but again it's very loose. I almost have to fold them up to the start of my calf for them to not make my ankles look bigger than they actually are. I'm a similar size to Sarah (size 6-8,5'2) and went with an XS so can't imagine how smaller girls go with them. However, The high waisted band is great as well as the letter detailing. Not enough to outweigh the negatives & have me re-purchase White Fox activewear.

Date of experience: April 10, 2021
Australia
1 review
0 helpful votes
Follow Azira B.
Unfollow Azira B.
Send Message
Share Review
Report Review

GOOD QUALITY FOR GREAT PRICE
April 9, 2021

Love the quality of white fox clothing. On trend for an affordable price. Always have great sales. Quick shipment times, quick and easy order.

Date of experience: April 9, 2021
Australia
1 review
0 helpful votes
Follow Romina M.
Unfollow Romina M.
Send Message
Share Review
Report Review

Recommend
April 9, 2021

I highly recommend white fox boutique the quality of their clothes are amazing and fast shipping. Love it

Date of experience: April 8, 2021
Australia
1 review
0 helpful votes
Follow Taylor G.
Unfollow Taylor G.
Send Message
Share Review
Report Review

Love WFB
April 8, 2021

My go to place for shopping, always find something trendy that I will wear for ever, website is easy to use, customer service is great always have had quick replies when needed,

Date of experience: April 8, 2021
California
1 review
0 helpful votes
Follow Yuni L.
Unfollow Yuni L.
Send Message
Share Review
Report Review

Just bought my 2nd pair!
April 7, 2021

I bought my bikini on tues March 2 and it arrived that same Friday
I'm so happy, i just bought my 2nd pair!

Date of experience: April 6, 2021
Canada
1 review
0 helpful votes
Follow Annie M.
Unfollow Annie M.
Send Message
Share Review
Report Review

Excellent experience!
April 5, 2021

Love everything on this website. Second time ordering and can't wait to receive it! Everything fits great.

Date of experience: April 5, 2021
Colorado
1 review
0 helpful votes
Follow holly w.
Unfollow holly w.
Send Message
Share Review
Report Review

So happy
April 5, 2021

I loved everything I bought the quality was amazing and everything was super soft and cozy! Would buy again.

Date of experience: April 4, 2021
Arizona
1 review
0 helpful votes
Follow Indigo C.
Unfollow Indigo C.
Send Message
Share Review
Report Review

Perfect clothes!
April 5, 2021

So excited to finally wear the clothes I've had my basket! I've been coming back to my basket for about a week now and after deleting and putting in items I've finally purchased! The price is a bit steep but the clothes are so cute!

Date of experience: April 4, 2021
Australia
1 review
0 helpful votes
Follow Hayley S.
Unfollow Hayley S.
Send Message
Share Review
Report Review

Easy to use
April 4, 2021

Great website, easy to use, well set out making it easy to find what you're after! Love the items I have and am looking forward to getting what I just ordered

Date of experience: April 3, 2021
Canada
1 review
0 helpful votes
Follow Katarina S.
Unfollow Katarina S.
Send Message
Share Review
Report Review

Amazing
April 4, 2021

Love the quality of these hoodies, the delivery time is always on point too :) my go too for loungewear!

Date of experience: April 2, 2021
Canada
1 review
0 helpful votes
Follow Darby Z.
Unfollow Darby Z.
Send Message
Share Review
Report Review

Great Quality
March 30, 2021

Cute, great quality items. Sizing is consistent from the last three orders I've gotten. Shipping to Canada takes two weeks.

Date of experience: March 29, 2021
Texas
1 review
0 helpful votes
Follow Alayna R.
Unfollow Alayna R.
Send Message
Share Review
Report Review

Fast and easy!
March 30, 2021

It's always been such a smooth process to shop on the White Fox website! The checkout process is super simple and efficient.

Date of experience: March 29, 2021
Arizona
1 review
0 helpful votes
Follow jessica f.
Unfollow jessica f.
Send Message
Share Review
Report Review

Swim suits are true size and are all super cute, plus they come super quick! Will be purchasing here for a while :)

Date of experience: March 28, 2021
Texas
1 review
0 helpful votes
Follow Lina A.
Unfollow Lina A.
Send Message
Share Review
Report Review

THE BEST
March 29, 2021

Easy shopping. Very organized website and great checkout. Many choices to pay! The best of all. Just love it!

Date of experience: March 28, 2021
California
1 review
0 helpful votes
Follow Kimberly M.
Unfollow Kimberly M.
Send Message
Share Review
Report Review

Must Have!
March 29, 2021

Love this brand! Style and colors are so me! Quality is worth the price! This is my third purchase now! Will definitely have more!

Date of experience: March 28, 2021