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Weilai Concept

How would you rate Weilai Concept?
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Bangladesh
1 review
0 helpful votes
Follow Shesto G.
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So nice
September 20, 2023

I recently acquired a table that has proven to be the heart of my home, and I'm excited to share my extraordinary experience with you. This table is more than just a piece of furniture; it's a symbol of craftsmanship and innovation that has revitalized my living space.

Date of experience: September 19, 2023
Latvia
1 review
0 helpful votes
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The store was efficient and courteous in all aspects of service, for example, informing me of delivery times. The furniture I ordered was delivered in stock and turnover was short from the time I placed the order. The product I ordered is as expected and I'm very happy with it. I would recommend this company

Date of experience: December 28, 2022
Massachusetts
1 review
0 helpful votes
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The store was efficient and courteous in all aspects of service, for example, informing me of delivery times. The furniture I ordered was delivered in stock and turnover was short from the time I placed the order. The product I ordered is as expected and I'm very happy with it. I would recommend this company.

Date of experience: October 15, 2022
Bangladesh
1 review
0 helpful votes
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Great Sofa
April 13, 2023

Overall, I am very happy with my purchase of the Sofa. It is a beautiful and comfortable piece of furniture that has elevated the look of my living room. I would highly recommend it to anyone in the market for a new sofa.

Date of experience: April 12, 2023
Bangladesh
1 review
0 helpful votes
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Perfect
July 2, 2023

"The antique wooden dresser is more than just a piece of furniture, it's a piece of history. It has ample storage, which is fantastic, and it adds an old-world charm to our bedroom. The craftsmanship is outstanding, it's the perfect blend of functionality and style."

Date of experience: July 2, 2023
GB
1 review
2 helpful votes
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Not what they seem. Avoid
August 17, 2023

Apalling company, advertising products as 'in stock' and then giving multiple excuses for 10 week delays.
Ordered 4 chairs, delivered in 2 batches. 2 sets of legs are missing and they are refusing to resolve.
If you have similar problems, I suggest you contact Trading Standards (who are already aware), request chargeback from your bank AND send details of your experience to the BBC pro gramme Rip Off Britain to investigate as they need to be exposed.

Date of experience: August 17, 2023
GB
1 review
3 helpful votes
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Very disappointing
March 24, 2023

I bought a sofa, the delivery time says about 4-6 weeks, I get a message that waiting time actually is 8-9 weeks. So I change the sofa, on their website again it says available in 2 day! This is not true again! The waiting time is 9 weeks again!
What a misleading! Very disappointing

Date of experience: March 24, 2023
GB
1 review
1 helpful vote
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This company is SCAM, did not receive the sofa and can not get any money back, for months, customer service just not replying. Trying to escalate via Trading Standards, do not know if will be able to get anythign back. Stay away from this company!

Date of experience: June 19, 2023
GB
1 review
0 helpful votes
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As someone who spends long hours at a desk, finding the perfect chair for comfort and support was a top priority. I finally found my holy grail in the form of the Ultimate Ergonomic Office Chair, and I can confidently say it has transformed my workdays.

Date of experience: October 7, 2023
KR
1 review
0 helpful votes
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I've been looking for a stylish and functional coffee table for months, and I finally found the perfect one on this furniture online shop. The delivery was fast and the table was even better than I expected.

Date of experience: March 27, 2023
Bangladesh
1 review
1 helpful vote
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In terms of style, this furniture set is simply stunning. The design is modern and sleek, with clean lines and a contemporary feel. The color scheme is neutral, which makes it incredibly versatile and easy to match with other decor items in the room. I particularly love the subtle detailing on the armrests, which adds a touch of elegance to the overall design.

Date of experience: May 11, 2023
Bangladesh
1 review
0 helpful votes
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Easy Assembly
September 1, 2023

Putting the table together was a breeze. The instructions were clear, and all the necessary tools and hardware were included. I had it assembled in no time, and it felt sturdy and secure from the moment it was set up.

Date of experience: September 1, 2023
Austria
1 review
0 helpful votes
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The prices at this furniture online shop are very reasonable, especially considering the quality of the products. I've compared prices with other retailers and this shop definitely offers the best value.

Date of experience: April 2, 2023
Bangladesh
1 review
0 helpful votes
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Nice table
July 19, 2023

One of the standout features of this table is its adjustability. With its height-adjustable legs and tilting tabletop, I can customize the table to suit my preferences and ergonomic needs perfectly. Whether I'm using it as a regular desk for my computer work, tilting it slightly to sketch comfortably, or even raising it to stand while working, the VersaTable Pro accommodates all my requirements with ease.

Date of experience: July 19, 2023
France
1 review
0 helpful votes
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Love my new furniture quality is fantastic! Great communication and service. Delivery was fast and he kept me updated throughout the process! Would definitely recommend!

Date of experience: January 15, 2023
New Zealand
1 review
0 helpful votes
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I appreciate how this furniture online shop offers a range of styles and designs to suit different tastes and budgets. They truly have something for everyone.

Date of experience: April 3, 2023
Croatia
1 review
1 helpful vote
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I've received so many compliments on the dining table I purchased from this online shop. It's stylish, modern, and functional - exactly what I was looking for.

Date of experience: April 5, 2023
Bangladesh
1 review
0 helpful votes
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The furniture is expertly crafted and features unique designs that you won't find anywhere else. From elegant chairs to eye-catching coffee tables, each piece is a work of art.

Date of experience: April 7, 2023
GB
1 review
1 helpful vote
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I bought an armchair that was visually Orange in photos and when it arrived it was red like Santa Claus. I ask for a return it took them 5 months and 50 emails to give me back my money. I also had to state my right as a UK customer and threaten them to go to court (which I was gladly going to do). There is no follow up you have to harass them week after week until they give up and do the right things. They definitely count on people not knowing their rights and being too lazy to protest.

To add to it, I also, unfortunately, bought a table at the same time as the armchair and the quality is so poor for the price and one leg was broken. I asked to have a replacement... it was 5 months ago. Still waiting for it, I send an email and "it was lost in the UK". Nobody told me anything about it, I had to ask. And I am still waiting for it (Honestly I can dream it will never be delivered).

Customer service is poor, this is a bad company that is trying to sell expensive items with zero quality. This is definitely the worse experience I ever had. Don't buy it is a scam.

Date of experience: May 13, 2023
GB
1 review
3 helpful votes
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Fake company!
March 14, 2023

No delivery no refund! It's a China fake company! Don't buy anything! They will said out of stock, let you to wait at least 3 months. You can't contact them.

Date of experience: March 14, 2023

Overview

Weilai Concept has a rating of 3.3 stars from 216 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Weilai Concept most frequently mention customer service, online shop and high quality. Weilai Concept ranks 24th among Furniture sites.

service
98
value
92
shipping
94
returns
91
quality
89
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