website thubmnail of Webs
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New York
1 review
3 helpful votes
Follow anna b.
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I can confirm all of the reviews regarding the slow, glitchy, awful time using webs.com. I can honestly say, it has been a nightmare to work with since I started building several websites back in april 2013. It takes an hour to complete the simplest task b/c there are so many glitches & limitations. Just today and entire page of text, I had been working on for 2 hours, just disappeared and cannot be recovered.

The glitches are so numerous, but here are a few to list:

-when hi-liting text to cut/copy and paste, once pasted elsewhere on the page, the entire page reverts formatting to something never previously used for spacing, font, size, and color. Usually very small and unreadable.

-when simply clicking in editing field to type text, entire page changes formatting to large, dark and not previously used text, then back to your format when you click outside the editing area

-whenever adding bullet points or symbols, spacing on the the entire page will change

-essentially whenever you do the smallest thing such as click in an editable field to do anything, the page freezes, re-saves (some times) and reformats or un-formats or deletes everything

Some recent changes a tech support operator told me are due to webs.com downgrading their editing options:

-you are unable to edit photo size once photo is inserted on to page. You have to guess on size and then insert, delete if it's not right, resize outside site, insert again, etc.

-you are unable to type in the text color description, only click on the impossible grid of rainbow colors, this makes insuring text is the same color black on every page impossible, especially when pages spontaneously reformat constantly

-it is impossible to type in a font size only inlarge and decrease arrows, trying to hilite a certain portion of text to "click up or down" on size is impossible, as it for some reason changes the size on the entire page, or not at all

Anyway, I encourage anyone to use any other site but this one for their website building needs. It would really benefit them to focus on the getting the basics of their business to actually function.

Date of experience: October 31, 2013
Canada
1 review
2 helpful votes
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Webs
November 5, 2014

I'm very happy to report that Webs has honoured our original agreement.

Date of experience: November 5, 2014
Webs C. Webs Rep
over a year old

Very sorry for the troubles you experienced with us Pat. Although we have restructured some Free/Premium features you should still be able to add a link to your site.

Please email me at webscares@webs.com and I will be happy to assist you with your unresolved inquiry. Please put attention Halsey in the subject line.

Overview

Webs has a rating of 1.5 stars from 90 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Webs most frequently mention customer service, domain name and phone number. Webs ranks 597th among Web Hosting sites.

service
13
value
11
shipping
3
returns
4
quality
11