Webs

I have been trying to get our website back up for a few weeks now. A few months ago they shut us down saying we didn't pay. They brought us back up only to shut us down one more time. I have spent numerous hours trying to get this resolved. I even had our bank contact a representative and sent them copies of our bank statements to prove we paid. It's pitiful that it takes weeks and nothing gets resolved and no one will call you back or reply to emails.

There ad says 100% Free What a bold face just out right deception they Play off of the good a rich reputation of Web.com and by adding a S with Webs.com they catch consumers who are searching for a reputable site builder and try and up sale you with pushy boiler room sales man who try and push guaranteed Google first page placement (SEO) and they have hit my account for 47.00 for Hosting the second month and when I called talk about rude when I asked for a refund Please do not be deceived them they are a rip off!

You need to be careful about their billing options; they are not clearly spelled out, and, of course, they err on the side of getting more money from you.

Customer service is only fair; I depend on my site, and it has now taken over a day to resolve a problem that jeopardizes my website. People whom I know are telling me something is wrong. Meanwhile, of course, people who don't know me are probably thinking, "This website is not worth anything."

Horrible. Haven't been able to edit my site in three years without three computers. Now I can't at all. Staff help is non existent. Call here, email there no one knows anything. Then they tell you to email here and you get a blanket email back how they are looking into it, nothing, you call, they tell you they have it and they are waiting for your response. Response to what? An email that says don't email back? So I do, several times. Still nothing. Then try to tell me it went to spam. No I'm looking at it. Then want me to make a new email? Seriously? And then ask me to take a survey on their service!? I've done many through the years. I've learned that is to passifying us into thinking they care. Do NOT use this company. Nothing but a headache
And yeah when you can't get on your site all you get is contact live chat LOL

Webs.com should be shut down. This is an untrustworthly company that will at a moment when you least expect it take your web content on what you think is your site and do what I am not sure. They give you no notice and then put something damaging about your site in place of when someone searches for your site. I encourage you to use another site and keep a copy of your content and remember that at any time they could keep your content and when people search for you they may find damaging or be mislead at the min about you when infact you have done nothing wrong. I am not saying they took a bribe from one of my competitors to remove my site. There are better options is all I am saying just my opinion.

I have used webs in the past when they were freewebs, and loved them. I recently created a new site that was immediately frozen for a violation of terms. I sent e-mails to the abuse address, and have only gotten a canned answer. I am just looking to find out what terms I supposedly violated so that I can fix it. I literally created the site and a quick landing page, and it was frozen. Just looking for real help, and haven't been able to get it

Renewed my service, then a month later i find out my domain name expired and my website disappeared for good. Webs claim they sent notices telling me the domain was separate from their services and expiring. Not true. Didnt receive anything. I wondered what I was paying them for since without the domain i built for 2 years I had nothing. Thanks to them my whole site and following was wiped out. Told them to cancel services. They just automatically took 99 dollars from Pay Pal again a year later. Unauthorized stealing is what it is. No customer service line. Pure scamming.

This company has a poor communication system. Email and live chat are it's only communication format and the people behind they scenes are unable to provide anything other than automated responses. Our group is wanting to transfer our domain away from this company and the EPP code does not transfer through Webs.com automated system. They have ignored our requests to contact the hosting company ENOMS who has the ability to manually send it to us, but needs webs.com permission. So in essence, Webs.com is holding our domain hostage and it is scheduled to expire in 4 days. The corporate headquarters in Maryland publishes telephone numbers, but when dialed, both ring as fax numbers. There is no way to speak to a live human being. We have been trying to resolve our issue for over a month and we are sick and tired of trying to deal with this inadequate company.

Webs.com is horrible and I wouldn't recommend them to my worst enemy! As someone who is not web savy, their "its easy to create your webpage" is false advertisement. Sure, use their template and you're fine but when you try to add content its all over the place with formatting issues. I as a user wouldn't know that I shouldn't cut and paste from Word to my webpage and only months later do I get an answer to my issue.

Customer service is a joke and they have had on going problems on their end for months with no resolution. I along with other paid out good hard earned money on a company to host our website but Webs doesn't hold up their end of their bargain. I gave them a 1 star rating but truthfully I'd really like to give them a negative 100! I'm sure I am not alone in this assessment of their services.

I am looking for a new company to host my page. If I were you, look elsewhere and don't buy into their lines about how good their company is or you'll regret it!