website thubmnail of Webs
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Nebraska
4 reviews
22 helpful votes
Follow Brandon B.
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I have designed many church websites with this host. They are great, provide 24/7 online chat service and MANY different templates and backgrounds to choose from. Nice thing with this host is that you won't have to be set in stone with a certain template. Your site can be very dynamic with background audio, youtube videos, etc. Really for the price this has everything you could ever want for a web host. 5 stars!

Date of experience: April 28, 2010
New York
2 reviews
12 helpful votes
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Have had 2 free and 1 premium site on webs for years now. Easy to use, good graphics and you don't have to be a programmer or cyber geek to get your site looking great. Competitive pricing on services + human beings on the tech end make them a good hosting experience.

Date of experience: January 25, 2014
Hungary
1 review
6 helpful votes
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I have been using webs.com for a few years and was satisfied until now. After renewing my subscription for another 2 years, I discovered that my website had disappeared. When I tried to access my account, my password was no longer recognised. I tried to get a new password using reset password, but I did not received any reset password emails. Afterwards I tried to contact support and only received automatic responses. Customer service is very poor indeed. If my email were not good, then why did they send me a questionnaire just the other day?

Date of experience: October 3, 2016
Australia
1 review
1 helpful vote
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Your account is currently frozen for violating our terms of service. If you believe your account has been suspended in error, please contact our Risk team by emailing *******@webs.com.
Please explain what's going on! Have a courtesy to reply to my emails! I have even recommend your site in referral program and my site is still with NO REASON at all frozen!
Thank you!
Yours truly,

Regards

J. SNAUC

MD&Proprietor

Technology For Sick Computers

http://www.freewebs.com/snauc

Your most reliable friend

In the business

Date of experience: November 2, 2015
Webs C. Webs Rep
over a year old

Hi Joseph! Very sorry for any troubles with your account! Please click the contact us link on your site to contact our support team! They will be happy to assist you!

North Carolina
2 reviews
18 helpful votes
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This is a site that let's anybody build a web site for "FREE" yes totally "FREE"... You can have a site up and running within minutes and the best part is it's all free. Even if you already have a web site like I do, you just have to check this out you may even build yourself anther site just for the heck of it like I did... www.photosbykeith.webs.com not bad for a free site... I had it up and running within one hour... You can even have a store and sell stuff (like photos) and get paid thru Pay Pal

Date of experience: May 19, 2009
Florida
4 reviews
14 helpful votes
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Webs is a decent solution, but I think the tools are just a little to bland. I'm a web designer and use WebStarts.com to build my sites and my client sites.

Date of experience: May 13, 2013
Pennsylvania
4 reviews
15 helpful votes
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Free web pages!
December 22, 2013

Free web pages! Really... and with enough bells and whistles to not look like fifth grade.

Date of experience: December 22, 2013
Texas
1 review
8 helpful votes
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Do not use this service
September 18, 2016

Worst hosting site ever. My website is never stable and when I complain all I get are canned responses. They have the worst customer service possible. Not to mention he billing is on automatic renewal they billed me 4 times!

Date of experience: September 18, 2016
Philippines
1 review
4 helpful votes
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My father's website was very important to him, and he placed all of his life's works there. He paid monthly just to keep his website active and now that he is deceased, I'd like to take over but customer service seems to be nonexistent since I do not get any replies from an actual person. Every reply is automated and does not understand my issue.

Date of experience: January 12, 2016
Webs C. Webs Rep
over a year old

I am very sorry for the troubles with your Father's site. Please email me at webscares@webs.com with your site address and I will be happy to assist you.

GB
1 review
5 helpful votes
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What is happening with your web site builder. If i am lucky enough to access the editor I then cant do any thing with it, like posting HTML code onto it. Is there a problem like your going out of business or something. Use to be a damn good site and user friendly. andy-coleman.com

Date of experience: April 20, 2017
Japan
1 review
0 helpful votes
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Even with a Premium account (7 yrs with them), this is my experience: Lots of Downtime, Useless Support, Unreliable hosting. Worse than Rubbish. Not worth it at all!

Date of experience: August 7, 2018
Germany
1 review
2 helpful votes
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When we first designed our business website a few years ago Webs was definitely the best option. There are now MANY better template sites one of which we'll be switching to ASAP. The Webs interface is annoying and clunky - strangely difficult to work with colors, fonts, photos, etc. They recently changed their dashboard and all of a sudden we noticed a mailbox for form submissions which we had set up to forward to our email address. Upon looking at the messages we realized that MANY of the submissions were never forwarded to us causing us to lose (literally) thousands of dollars worth of business and damaging our reputation/image. Upon reporting the problem to webs and informing them that they would lose our business ASAP they first tried to blame us and then when they realized it was their fault the response was basically, "oh well. Have a nice life." Avoid them at all costs, especially if you are trying to run a business!

Date of experience: October 10, 2013
Australia
1 review
4 helpful votes
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Cheated?
July 23, 2015

We recently paid up for our site, and have never been able to access it even once. The site allowed us to publish our free site (... webs.com) but when we type in our site address we get the message " sorry, site not available". We emailed the site owners several times, and they suggested we contact "support" ( on the menu bar). Of course, in order to contact support, you need to pay more. This is pure, unabashed robbery

Date of experience: July 23, 2015
Webs C. Webs Rep
over a year old

Very sorry for the trouble with your site A. P.! Please email me at webscares@webs.com and I will be happy to assist you. Please put attention Halsey in the subject line.

Australia
1 review
4 helpful votes
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They made a mistake in processing a monthly payment plan set up in paypal as an automatic payment. So they sent me a threatening email stating that if I didn't pay within 48 hours they would close down my website and post a nasty message. I figured they had made a mistake so responded to their email but received no reply. They closed the website with a nasty message about not paying my account, all over the front page for everybody to see. So, I removed all my content and posted another message on the front page, underneath their nasty message about the website no longer being active and have now moved to a more professional server after being with them for 6 years. Absolutely disgusting.

Date of experience: March 11, 2018
Washington
1 review
2 helpful votes
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For many years Webs.com has always had technical problems, sites do not work properly or are not accessible at all. Horrible site builder. And they keep trying to get the users to upgrade to a PAID service. NO WAY would I pay for such a horrible service provider when I know that my site would not be accessible half the time.

Date of experience: May 21, 2018
Ohio
1 review
9 helpful votes
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I pray that people see this post before they waste any of their time or money at Webs.com. It is a complete joke and should be taken down forever. The entire builder is VERY buggy, usually deleting information even though it says it saves it. Even the images uploaded won't even show up half the time. The last straw was when i just typed out a couple hours of information only to see it get deleted out of nowhere and was completely irreversible even though it said it had been saved. Never again should anyone be subjected to the incompetent nature of this terrible website builder, you deserve better people. If I could I would give Webs.com a negative 1 billion stars. They probably could win an award for the worst website builder ever created. Again, please do not wast your time or money at webs.com, you will be disappointed.

Date of experience: May 18, 2017
New Zealand
1 review
2 helpful votes
Follow Andy R.
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My site is frozen. I sent email and reply was:

If you cannot access your account or have a free site, you can reach out to us via our Community site here:

http://support.webs.com/home

Have a great day!

The Webs Auto-responder

That means they will not reply email or do not support for free site and even if you pay no guarantee. Be careful

Date of experience: November 8, 2015
Webs C. Webs Rep
over a year old

I am very sorry for any troubles Andy! Please email me at webscares@webs.com and I will be happy to assist you!

India
1 review
5 helpful votes
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The site, no doubt, has a good support service. But once your free site gets reported for abuse (Even if t is not true), your site become frozen. You do not get reply from any support team. Even live chat people ignore you. You won't get any reply to your emails to them. At that moment, it would appear to be the worst hosting website.

Date of experience: June 21, 2010
Texas
1 review
13 helpful votes
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Woe to those who use Webs
February 20, 2018

I pay for two websites. Today I sent them a ticket for a problem, and they have not even acknowledged receiving it. I have problem after problem trying to use this website. Today I wanted to change a theme--but the themes won't display. They have gone from okay to bad to deplorable. Every improvement... hasn't been... it has just made everything worse. I am getting out as soon as I decide who to go with next. They will get no more of my $$$$$. They are not even worth even a penny of your money.

Date of experience: February 20, 2018
Illinois
1 review
3 helpful votes
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Site always broken
November 6, 2016

Site was down yesterday, and still down today. Can't revise existing web pages because the "pages" page won't open up to allow edits. I would move my site to another provider, if the pain of doing it wasn't so high.

Date of experience: November 6, 2016

Overview

Webs has a rating of 1.5 stars from 90 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Webs most frequently mention customer service, domain name and phone number. Webs ranks 597th among Web Hosting sites.

service
13
value
11
shipping
3
returns
4
quality
11