I have 3 separate websites on webs.com (that I have had for several years now!) and all 3 have been "frozen" with no notice or explanation. I followed the "contact us" instructions and received a form email response saying the matter would be "investigated" but have heard nothing further and the sites are still frozen. How do I contact this company directly and/or get this problem resolved?

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I have 3 separate websites on webs.com (that I have had for several years now!) and all 3 have been "frozen" with no notice or explanation. I followed the "contact us" instructions and received a form email response saying the matter would be "investigated" but have heard nothing further and the sites are still frozen. How do I contact this company directly and/or get this problem resolved?

asked by Jen M. on 11/17/15

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Joseph S. · Answer 1 · 2015-11-17T12:22Z

Joseph S.

on 11/17/15

Only by sending them the email at abuse@webs.com; support@webscom.zendesk.com - I had to contact them several times with the same problem - website frozen after a number of years being a member and even promote them. Regards - Joseph - Technology For Sick Computers

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