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WeatherTech has a rating of 1.6 stars from 355 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WeatherTech most frequently mention customer service, floor liners and passenger side. WeatherTech ranks 2269th among Autos sites.
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I bought weathertech mats and console for my 2017 Nissan Versa Note. The floor mats and rear mat is good and good fit. But The Console is terrible. Wish they could have made a better fit for the console. It's not stable and moves around. That's why I gave them a 4. Needs more research on the console.
Tried to order from Weathertech, as it was recommended by some friends. Apparently whoever they ship with (Fedex) has not left the 1980's and does not understand how in modern days you can receive packages at a post office Box. If you are ordering from them and you have a post office box, I would suggest ordering from elseware, as you may never receive your order.
Two different auto repair shops recommended WeatherTech floor mats for my 2003 Toyota when my factory installed floor mat slipped on the driver's side almost causing me to crash into a stopped car. I found the WeatherTech easy to navigate, purchased the front seat floor mats, and got them in excellent condition in a timely manner. The website provided a clear video on how to install them. Using that and the photo instructions that came with the mats, I was able to install them pretty easily. I had a little trouble putting the first hook in by hand, but was able to do so following the photo instruction. I've driven the car around with them for a while. The great fit allows them to be secure. Very happy.
I bought 4 license plate holders (sold individually) for 24.95. Bought two other items. (Cup holder and window shade). They ship everything individually. All bought at once, all going to the same place. They charged 10.00 per item per shipping. (Made at same location)
When I asked the rep, "can't they go in one box? Even if it's 20.00?" She said no. This is how we do it, deal with it.
It's probably the third time I've ordered mats, mud guards, hood deflectors, and bumper steps.
Today, I received an XL bumper step, opened the box, and found no wrench for the security bolt.
I called customer service and was told it was an extra $12.00 for the wrench (key) and probably shipping.
I considered returning, but I have to pay the return shipping cost. So, from now on, I'll never purchase from Weathertech again.
Probably check out Husky, maybe they'll and color to their mats etc.
I bought a set of 3 floor mats for my daughter's car the front row and the 3rd row fit perfect, the 2nd row the holes did not line up. She took photo's and talked to customer service, they told her the car had the problem and not the mats. She was a Nissan for a service and she asked the mechanic to look and he agreed the holes did not line up. Weather tech told they couldn't replace the 2nd row, her only recourse was to send them all back at her EXPENSE and they would refund her the money minus their SHIPPING COSTS, she would have lost approximately 1/2 of the cost of the mats, she she kept the improper mats. They might be made in the USA, but they are RIPPING OFF the AMERICAN CONSUMER, so what PRIDE is there buying MADE in the USA. Very disappointing
I purchased mudflaps three years ago for less than half the price today and the shipping was less than half, this is the kind of company that took advantage of Covid and inflation to screw people over and drive inflation even higher, not because of their supply chain but because of greed and basic grifting. There's a special that if you order more the next thing you say 50% on shipping which means they get it down close to what it was three years ago but not quite. Inflation was not 100% three years, shipping wasn't that bad. They're free to do it, but people should recognize what kind of company they are and give their business to other companies.
I Bought a set of mats for a 2024 Crosstrek, the passenger side does have the locks for the mats so the mats slide back and forth. Called Weathertech and they said I could return them, after talking, they have Velcro strips to hold them in place, so they already know about the issue but won't do anything until you call and complain. Same with returning no problem, but they're hiding behind their desk until you find them. I can't believe the poor ratings they get i would of never bought them if I'd knew they're that bad.
I hope Husky mats are better
While their products are adequate for the job, if you intend to return a product for some reason and expect a refund, don't hold your breath. I've been waiting for nearly 2 months for a refund on a return that I filed online. Every two weeks, I would email their Customer Service/Sales to inquire about the refund. I would get vanilla & useless responses: "I am sorry for the wait" and "is there anything else I can do?" YES! Give me back my money! To those who intend to buy from this company, be VERY careful about your selection. Because if you buy the wrong product and want to return for a refund, you will need to wait for a very long time, just like me.
The weather tech sink mat (grey) turned my brand new luxury vinyl floor yellow - ruined the floor. Also impossible to keep clean. Had to wipe down 2x day. So not worth it - especially if you like your floor!
It's complete junk. It WILL fit any cup holder, but the design makes it useless. The different size cups cannot be tighten together. Because of that, they just turn with the vibration of the vechicle. So when you look down at your phone, to say, check the GPS, it will be facing away from you.
Pointless as "hands free" assistance when you have to keep putting your hands on it to spIn it back around so you can see the screen.
DO NOT BUY, YOU WILL BE UNHAPPY!
Broke down and paid for weather tech. Crap edges rolls up and have to buy a special cleaner to make them look decent. They are a rip off! You pressure wash them they look terrible. Nothing will make them shine (I have tons of shine products) I not paying them MORE money for their product. Embarrassing to brag about them being made in USA. Yes my floors are dirty you clean them up the mats still look the same.
These weather Tech mats are the worst product ever. They do not fit my 2020 GMC Sierra 1500 properly, they have been curled since the day they arrive and I have done everything to straighten them out.
About 4 months ago the cabin of my truck developed a very bad stink that no one could identify. It was a cross between a mold, mildew, rotten leaf odor. I did everything possible spending over $300 on products to eliminate the smell. It wasn't until I bought auto mold foggers for my truck that I discovered it was these Weather Tech mats, and only because I left them out overnight, put them in my garage and the next morning my garage had the same smell. It took four months but my truck doesn't smell bad any longer. I hope this helps some one else.
Got the floor mat set for my BMW X3 and the T anchors for the hooks to hold the mats in place do not fit. They appear to be exactly as long as the anchors that came with the car but when you press them in you cannot turn them to on the hook forward to then hook into the mats. I tried using a hammer, I tried standing on them to push them in as far as possible and they still didn't catch. I called customer service to provide feedback that they should extend the 'T' part of hook even 1mm to make them usable. For this amount of $ the product should work. I guess I'll just have to deal with them sliding around.
I cannot believe it but this huge reknowned company doesn't have an exchange policy. I just wanted to switch floor mat colors. I was made to do a return. I did. But I NEVER RECEIVED ANY TYPE OF CONFIRMATION that my return, thru FedEx, was in the pipeline or received. According to FedEx it was received at Weathertech 9 days ago but they still haven't even acknowledged receipt of it. And of course NO REFUND. $250 damn dollars. I've called and the guy was flip about it. Told me to be patient it could take a few weeks. NEVER AGAIN. These guys suck. No wonder they only get two stars
I was disapointed that during the on-line purchaing process it did not state the estimated delivery date.But it did tell me the shipping was $18.00.
I received an order acknowlegement e-mail BUT there was no estimated delivery date.
Three days later there has been no Text or E-mail on my product delivery date.
Is it classisfied or highly confidential?
These mats are garbage, especially for the how much they cost. These stupid things came bent day one and just kept getting worse, I was told that they would take shape after a few days as they came folded in shipping. Nope they just kept getting worse and when I tried to use the warranty for them, I was told that they have been stepped on and that they wont be covered under warranty. Such a garbage product from a garbage company!
I had written a bad review on Weathertech. They contacted me and have credited my account for the shipping charges. I retract my review of them not returning my shipping charges.
Bought WeatherTech mats for my entire jeep Cherokee L, these things are garbage they can't take hot water for washing. They roll up. They are flimsy thin and once they get dirty, you could never get them clean again.
Answer: Haha! Placed on hold with 165 callers ahead of me. When I asked to speak to a manager I was told I could try to call back tomorrow but they're really busy this time of year!
Answer: I have boughten a few things for Weathertech and I had a problem with a part that got broken. I called customer service and got right through and they solved my problem in just a few minutes. They were very nice and easy to deal with.
Answer: Any company is better. Mine are absolute junk. They are so cheap I'd be better off buying Walmart brand floor mats.
WeatherTech products provide complete automotive interior carpet protection from mud, dirt, snow and more. Order FloorLiners, Cargo Liners, Side Window Deflectors and other accessories for your vehicle today.