Kleen-ritecorp

My overall experience as been pleasant with Kleen-Rite Corp. I would like to shout out Jamie Widener for his professionalism and attention to detail. He is quick with responses and always saves me time with detailed and precise information.

Well to start with after entering my card info on the website it was immediately hacked. Then the part ordered was delayed for more that a month and when we made contact about why the responces werre very vague.
But so far so good with the parts we received.

I called Kleen-rite told them what I needed. He made an order for me, and I paid, he had it shipped. It took a few days to get here, but it was in excellent condition, no scratches, dents. They set it out in the driveway.

We have an excellent relationship with your sales and other related staff. In fact, I would say that Kleen rite service is super. Your staff all over is the best.

Phone is always answered quickly, staff have product knowledge, they are always helpful and polite. It's like calling a company 30years ago!

The person that takes the phone call knows his stuff and has helped when ordering parts and mention did you want the O ring that's needed? Saved me BIG TIME!

I have been buying from Italy for a few years now.
My contact has always been courteous and helpful.
Deliveries are always on time.
Well done

I had to ask sales to help me identify some outdated serial numbers on my equipment and they helped me get the correct parts.

Several times I call the seller has no clue what they sell, so for that you have to go online and get part numbers before calling otherwise you'll be very disappointed.
After placing the order here comes the worse, the shipping department are who suck the most, they take 7 plus days to get parts delivered from Grand prairie tx to San Antonio is like 4 hours away, they take 7 days. What a disgrace, all the time is the same problem, where do you get this ignorant people working in the warehouse, gosh get them trained or something,
Also they send you a pair of O-rings ina $17 ups box full of wasted paper, wtf? I requested USPS first class is like $4, can't get it right, never,
I'm tired and wore out arguing with this nasty people,

Chris M went above to make sure I got what I needed. Took his time I never felt rushed. Not sure of the date when I called.

I am having issues with a 310 Cat pump and called for a little assistance and was told by your salesperson that Tom would get back in touch with me. I have not heard from anyone since then. I called on 2/3/25 and if I remember correctly again on 2/6/25

Vanessa is awesome! She always does exactly what she says she is going to do and is motivated by the customers' best interst.

As close to perfect as a provider of this volume could be, great attention to detail!

I needed some fittings that are not common sizes and the folks at Kleen-rite had them in stock at reasonable prices and ready of quick shipment. That always seems to be the case, whether the items are out of the ordinary or commonly used in the industry.

Good and the prices i recommend pumps and parts great prices

Always helpful and efficient! Just wish shipping was free for easier budget forecasting.

Kleen-rite has been our go to for not only products but for how to videos.
The information that is provided is invaluable.

The customer service not only in sales is truly second to none. The representatives are always friendly and know.

Took advantage of $750 free shipping. Order arrived quickly as usual.

Always a great one. Great service, great information, and great inventory and great prices.