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South Carolina
1 review
3 helpful votes
Follow Derek T.
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Visibility complaint
August 31, 2018

I own a 2018 Nissan Murano Platinum model. Generally the car is great, but I have one small irritating complaint. The Driver's Information Screen, directly in front of the Driver, fades away in strong sunlight, but is fine and legible in the garage or at night.
The local Service Dept. instructed me to fix this problem by placing a piece of tape over the light sensor on the top of the dashboard, and not to use the Auto headlight setting.
My car now thinks it is night all the time. Anybody else have any ideas?

Date of experience: August 31, 2018
Illinois
1 review
0 helpful votes
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"Informative for Buyers"
December 9, 2017

Info come's handy for me while searching for a classic car. I wish known about this site before, car dealers don't feed you in with pros & cons but this is different here, each & every aspect will be shared here.

Date of experience: December 7, 2017
Colorado
1 review
0 helpful votes
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Great service
October 2, 2020

Provided what I requested without a lot of BS. It only cost 1.00 so reasonable for sure and gives u a customer service contact just in case so ur not just left wondering should u have a problem great!

Date of experience: October 2, 2020
California
1 review
44 helpful votes
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As advertised. Quick, easy, no hassles. Came to my house on time. Michael Mullinax was very professional. Took less than an hour to complete everything, including signing paperwork and presenting a check for the amount estimated on phone. Picked the vehicle up the next day. A pleasure doing business with him and them. Thank you "

Date of experience: June 1, 2021
Texas
1 review
0 helpful votes
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The agreement looks like you are paying $1.00 for a report on your car. However, you are charged $28.95! We received a text moments after I agreed to the $1.00. "Chase Fraud: Did (my name) charge $28.95 at VEHICLE HISTORY on 8/07? Reply YES or NO."
We replied NO and my credit card was instantly closed down! Clearly, Chase has had problems with VEHICLE HISTORY in the past to send me a fraud alert. Now, I have to update all my auto payments relating to my card! To say that I'm angry is an understatement! Do not do business with this company, you will be sorry.

Date of experience: August 8, 2023
Vanessa H. Vehiclehistory Rep
over a year old

Hi Judy,

Thank you for taking the time to share your experience with us. I would like to apologize for all the trouble and inconvenience this has caused you. It is never our intention to make anyone feel this way, so please know that we take your feedback very seriously and will be looking into this issue during your purchase of our service.

I am sorry that the report is missing some information you needed. Your feedback helps us to improve service for everyone.

Please also allow us to make this right by reaching out to one of our friendly customer service agents 24/7 at 1-855-730-5194 or contact me directly at support@vehiclehistory.com to discuss this in detail.

Hope to hear from you soon.

--
Vanessa
CS Manager
vehiclehistory.com

Louisiana
1 review
0 helpful votes
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Detailed Info
October 4, 2020

I was given a very detailed report of the car I was interested in. And they even offer more facts about the car if you want them. It was also easy to understand and follow. I will be using this company for my car shopping!

Date of experience: October 3, 2020
Virginia
1 review
3 helpful votes
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Scammed
September 9, 2020

Was charged the advertised 1.00. Then charged again 3 more times for unauthorized transactions. Called the number asking for a refund and was told I would receive a call back. Have not heard back at all. Submitting a claim with my bank.

Date of experience: September 9, 2020
Sweden
5 reviews
0 helpful votes
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I have recently bought a car from my friends but he seemed so suspicious to me, and I started to think that he probably could cheat on me. He told me that everything is okay with his car and I trusted his word because we have been acquinted for more than ten years. Anyway, when I started to suspect him in cheating I applied to this company in order to check the vehicle history in order to understand what was going on with his car during the tim when he owned it. I checked everything quite fast and I want to thank this company for providing me with such an opportunity.

Date of experience: December 9, 2021
Texas
1 review
0 helpful votes
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Horrible customer service and site. I was overcharged when it mentioned a certain price and then they put me in a monthly payment. When I tried to get a refund through chat and email support, 3 times I had to ask for a refund. All times they stated it was being canceled then even tho I canceled it a week prior. They don't send email confirmations and don't even try to contact you for help. Said a week ago that it would be 3-5 days for a refund posted but I see no pending refunds and no email confirmation. Worse company and service ever. They do not even try to help you. Just empty words about having tech support reach you shortly. Do not go through this horrible company. My worst experience EVER trying to get service and help.

Date of experience: April 24, 2021
Kansas
1 review
0 helpful votes
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Great information
October 4, 2020

For a dollar, I got a ton of information about a vehicle I was interested in buying. I learned about any recalls it had had, how many owners/times sold as well as when and where it was manufactured and what "incidents" were reported on this vehicle. It is well worth the cost. Additionally, I got a several texts from a live person when I was looking ( late night on a Saturday) to make sure that I had received access to the information and would answer any qirlestions I might have had. Was nice that it wasn't an automated thing. What a great service.

Date of experience: October 3, 2020
Georgia
1 review
0 helpful votes
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Awesome website!. Wished I had found it sooner before shelling $70 to Carfax for only 5 VIN number checks. Keep up the good work. I'll definitely recommend this site to all my coworkers and friends who are thinking about buying or selling their vehicle.

Date of experience: August 28, 2017
Wisconsin
1 review
1 helpful vote
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I tried to do a VIN lookup on 10 other sites... only to find out they told me nothing helpful and wanted my money. It's hard enough affording a car, but to think about also having to pay to look into potential purchases is just annoying. I appreciate Vehicle History's thorough report, it has everything I want to know and more! So very easy to use and will be recommending this to everyone I know! Thank you for making a difficult task a little bit easier on people!

Date of experience: September 5, 2017
Minnesota
1 review
0 helpful votes
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Fantastic FREE service
August 30, 2017

Great way to get the general history of a used car. I love all the recall listings and the service bulletins. They even include average retail and trade-in pricing.

Much more in-depth than those other sites!

Date of experience: August 30, 2017
Alaska
1 review
0 helpful votes
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So Helpful
September 5, 2017

Absolutely love this site. They are FREE, no hidden fees. It's been so nice especially when looking at buying a used car. It's been my go to website during the whole process. Works well, runs quickly, provides the information I need to make a smart buying decision. Also like the fact they bring in the Edmunds fair market value into the report as well. Saves me a lot of time.

Date of experience: September 5, 2017
Pennsylvania
1 review
0 helpful votes
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First Choice!
August 30, 2017

With all three cars I have bought the service from VehicleHistory.com has been essential and useful! It gives clear and easy to understand results. I'd recommend this source to anyone wanting to looking into the past of a car.

Date of experience: August 29, 2017
Georgia
1 review
0 helpful votes
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I would recommend this site to anyone wanting information on their vehicles. The steps are simple and doesn't take long. The greatest feature of all is the CSR text you to make sure you were satisfied with your report.

Date of experience: June 18, 2016
New Jersey
1 review
0 helpful votes
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I was looking for some more information on a used car with a price that seemed too good to be true. Vehicle History's website came up when I was searching for a free site to search a VIN number so I checked it out. I got detailed info on recalls, damage, repairs--everything I wanted to know without having to create an account or input my personal info anywhere! Thank you for this awesome resource!

Date of experience: September 1, 2017
California
2 reviews
0 helpful votes
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Research.com is a great resource, for when looking to buy a used car. It has already unearthed one salvage car being sold as "clean", raised questions on a couple of others about the actual trim level, (VIN description didn't match, and raised questions about the seller's "one owner from new" claim, and the price is right:-) I also like that it is only limited in searches per day and not overall.
The last time I was car hunting I used one of the pay search engines and they tried to restrict my searches, claiming I was a dealer, when in reality I just like to be thorough!

Date of experience: July 30, 2017
Missouri
1 review
0 helpful votes
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I was looking at the 2007 gmc and one of the specs was a 6.0l vortec and it says it runs diesel fuel. And it even has a diesel cap on its tank. Here's the deal that year up to today the Diesel engine is a duramax and the gas engine is a v8 vortec. Keep this in mind you put the wrong fuel in your truck it's over for that engine if you run it too long on that tank.

Date of experience: September 3, 2020
North Carolina
1 review
3 helpful votes
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This is an update on my prior review which was based on a promise of a $10 amazon card for a 5 star review. Vehiclehistory.com never sent the giftcard and never responded to emails inquiring about it. Liars and scam artists

Date of experience: September 5, 2017

Overview

Vehiclehistory has a rating of 3.9 stars from 242 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vehiclehistory most frequently mention vin number, detailed report and great service. Vehiclehistory ranks 5th among Car Buying sites.

service
12
value
12
shipping
4
returns
4
quality
10