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How would you rate Vehiclehistory?
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Alabama
1 review
5 helpful votes
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VehicleHistory.com is scam!
September 20, 2012

VehicleHistory.com is scam! I agreed to a 1.00 charge, then was charged 19.95. I called support and was issued a confirmation number cancelling all future charges but was told that i agreed to the online bill of 19.99, it had been processed and they would not do anything about that. I have contested the charge with my credit card company, and have a standing agreement with them that if it reappears next month they will credit my account and then i would have to cancel the card/change the account number..

Date of experience: September 20, 2012
Vanessa H. Vehiclehistory Rep
over a year old

Hello Ron,

I apologize for the inconvenience and would like to offer a refund immediately. Please contact me via email at manager@vehiclehistory.com or by phone at 855-730-5194 today for a full refund.

Thank you,
Vanessa Hernandez
manager@vehiclehistory.com
855-730-5194

Iowa
1 review
0 helpful votes
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Say cost is 1.00 and then get charged another 18.95, signed up for the 1.00 report, they charged 1.00 then charged 18.95, looks like a scam Plus it did not show an accident that Carfax shows

Date of experience: August 3, 2020
Canada
1 review
0 helpful votes
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They do not accept all the negative reviews that people try to put on there site, About vehicles that they own, I tried to 2 different times in October/ 2022, To put a review about, The use 2018/ Chevy Cruze that i have, About a intermittent problem with the brakes The reviews were showing, After i finish writing them, But within less then hour, I went back on the site, My review was not showing anymore.

Date of experience: October 9, 2022
Vanessa H. Vehiclehistory Rep
over a year old

Hi Gregory,

Thank you for taking the time to share your experience with us. I would like to apologize for all the trouble and inconvenience this has caused you. It is never our intention to make anyone feel this way, so please know that we take your feedback very seriously and will be looking into this issue during your purchase of our service.

I am sorry that the report is missing some information you needed. Your feedback helps us to improve service for everyone.

Please also allow us to make this right by reaching out to one of our friendly customer service agents 24/7 at 1-855-730-5194 or contact me directly at support@vehiclehistory.com to discuss this in detail.

Hope to hear from you soon.

--
Vanessa
CS Manager
vehiclehistory.com

Ohio
2 reviews
7 helpful votes
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Well...
December 6, 2013

Well... DO NOT use this site. I wanted info about a vehicle the other day and was charged more than I expected to pay. Today they said I would receive and email if I gave them information, which they already have, to resolve the issue I had with them. Tonight I was told I would receive an email within an HOUR, no message rec'd yet. I, too, was told I would receive a gift card for amazon if I would reconsider my comments on this site. Believe me I will share this with everyone I know on every social media source available.

Date of experience: December 6, 2013
Vanessa H. Vehiclehistory Rep
over a year old

Hello Kim,

I apologize for the inconvenience and would like to offer a refund immediately. Please contact me via email at manager@vehiclehistory.com or by phone at 855-730-5194 today for a full refund.

Thank you,
Andy Wright
manager@vehiclehistory.com
855-730-5194

Iowa
1 review
2 helpful votes
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Easy to use
August 28, 2017

Could use a little more detail, however it was very easy to use and the data was useful for a free report.

Date of experience: August 28, 2017
South Carolina
1 review
3 helpful votes
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Visibility complaint
August 31, 2018

I own a 2018 Nissan Murano Platinum model. Generally the car is great, but I have one small irritating complaint. The Driver's Information Screen, directly in front of the Driver, fades away in strong sunlight, but is fine and legible in the garage or at night.
The local Service Dept. instructed me to fix this problem by placing a piece of tape over the light sensor on the top of the dashboard, and not to use the Auto headlight setting.
My car now thinks it is night all the time. Anybody else have any ideas?

Date of experience: August 31, 2018
Illinois
1 review
0 helpful votes
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"Informative for Buyers"
December 9, 2017

Info come's handy for me while searching for a classic car. I wish known about this site before, car dealers don't feed you in with pros & cons but this is different here, each & every aspect will be shared here.

Date of experience: December 7, 2017
New York
1 review
0 helpful votes
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Great free service
September 6, 2017

When searching to buy a used car, carfax reports can really add up. While this report is not as detailed as a carfax, it gives enough basic information that I would be able to judge continuing with the buying process.

Date of experience: September 6, 2017
Oregon
1 review
0 helpful votes
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Great info
July 30, 2017

If you don't have a lot of cash to research the background history of every car you're interested in, this site will be invaluable for getting basic facts (and a lot more detail than you probably need). Be armed with information before bidding at auction! Plug the VIN in and here comes your three-page report!

Date of experience: July 30, 2017
California
1 review
0 helpful votes
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I always check VIN's on VehicleHistory.com before I get serious about buying anything just so I have some peace of mind about the history and what I'm getting myself into. Super easy to use and it has always had accurate information thus far.

Date of experience: August 29, 2017
New York
1 review
0 helpful votes
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I love how easy the site is to use. Just enter in the VIN and you get a fairly complete and usable service and vehicle history. Helps with the buying process! Glad I found this site - it's almost as good as carfax - and I am sure with time it will be better than CF.

Date of experience: September 5, 2017
Florida
1 review
1 helpful vote
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My son is just starting out someone was selling him a car I went online and found this website within minutes I had all the information on the vehicle this was so helpful. I will highly recommend this site. Thanks so much for your help.

Date of experience: June 16, 2016
Tennessee
1 review
0 helpful votes
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I'm not sure why wouldn't give this site 5 stars. It's free. Period. No login information, no credit card information, nothing like that. It showed potential car purchases for me with their accident records, maintenance schedule, odometer records, etc. Why the heck are you paying for Carfax?

Date of experience: August 29, 2017
Florida
1 review
0 helpful votes
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A great help! Thanks!
September 6, 2017

This really did help when purchasing my used car. It alerted me to possible recalls, and gave me a number to call to ensure the repairs were completed, and also gave me an idea of what i should actually be paying

Date of experience: September 6, 2017
Texas
2 reviews
0 helpful votes
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My wife's Infiniti just experienced catastrophic engine failure and we are looking to purchase an inexpensive cash car. We found a few we liked that seemed too good to be true. After researching more on the vin of the vehicles we found out why the deals seemed too good. There were a bunch of issues with the vehicle. I think this site just saved me $12,000. Thank you for the free, detailed report.

Date of experience: July 30, 2017
New Jersey
1 review
0 helpful votes
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This free searcher for VIN numbers of cars brings up a very detailed history of the car. Many people don't want to purchase a CarFax for a car because they might not want to buy it. This is a significantly better alternative. It covers the same information in CarFax (service history, accident history, etc), and at no cost. Truly a great help to those who are trying to find a car that is for them.

Date of experience: August 29, 2017
Arizona
1 review
0 helpful votes
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Great resource
August 30, 2017

I was looking at used cars and came across one I really liked. Thanks to VehicleHistory.com I was able to quickly research the car's history by VIN and got quite a bit of information. This allowed me to be more informed when negotiating with the seller.

Date of experience: August 30, 2017
Kansas
1 review
0 helpful votes
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I buy my cars used in order to save money and I don't want to spend money on vehicle history reports for every car I check out. At the same time, I know how valuable history reports are so I was really excited to hear about a website where I can get free reports. The reports on this site are excellent and easy to access. Highly recommended.

Date of experience: September 5, 2017
Wisconsin
1 review
0 helpful votes
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This website is way better than paying $20 for a single report with carfax. More accurate mileage sometimes. Paying for a car report in the 21st century sounds outdated when access to information is free.

Date of experience: August 28, 2017
North Carolina
3 reviews
0 helpful votes
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Vin report
September 5, 2017

Great review wanted to make sure all aspects of my car were correct. Was accurate, thanks for the report. Was surprised with amount of information I found. The report is very extensive and knowledgeable. Thanks.

Date of experience: September 5, 2017

Overview

Vehiclehistory has a rating of 3.9 stars from 242 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vehiclehistory most frequently mention vin number, detailed report and great service. Vehiclehistory ranks 4th among Car Buying sites.

service
12
value
12
shipping
4
returns
4
quality
10