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Angela D.

Contributor Level

Total Points
80

1 Review by Angela

  • Vehicle History

4/24/21

Horrible customer service and site. I was overcharged when it mentioned a certain price and then they put me in a monthly payment. When I tried to get a refund through chat and email support, 3 times I had to ask for a refund. All times they stated it was being canceled then even tho I canceled it a week prior. They don't send email confirmations and don't even try to contact you for help. Said a week ago that it would be 3-5 days for a refund posted but I see no pending refunds and no email confirmation. Worse company and service ever. They do not even try to help you. Just empty words about having tech support reach you shortly. Do not go through this horrible company. My worst experience EVER trying to get service and help.

Tip for consumers:
Don’t use their services or spend money. You’ll wait forever on replies and no proof of refund.

Products used:
Online history report for a car

Service
Value
Returns

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