How easy is it to get a hold of customer service at WeatherTech?

Question

How easy is it to get a hold of customer service at WeatherTech?

asked by Kimberly S. on 12/4/19

5 Answers

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Amber Y. on 12/4/19 · Answer 1 · 2019-12-04T07:23Z

Amber Y.

on 12/4/19

Haha! Placed on hold with 165 callers ahead of me. When I asked to speak to a manager I was told I could try to call back tomorrow but they're really busy this time of year!

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Tom C. 1 week, 5 days ago · Answer 2 · 2021-04-24T07:43Z

Tom C.

1 week, 5 days ago

Though I had a lousy experience with being sold a defective product, both times I called customer service my wait time was very brief and the representatives courteous and professional.

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H A. on 9/1/20 · Answer 3 · 2020-09-01T11:08Z

H A.

on 9/1/20

Very impressed with wait time. Usually no more than 10 minutes

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Jill G. on 5/7/20 · Answer 4 · 2020-05-07T11:22Z

Jill G.

on 5/7/20

I got right through, no problem there, but I've heard others say they waited and waited then got disconnected

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julie a. on 12/27/19 · Answer 5 · 2019-12-27T11:24Z

julie a.

on 12/27/19

Horrible customer service waited but when you are in the 273 person in line, all this says not enough employees or bad products

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