Way

They locked the key inside the car. They then pried open the door to retrieve it. Never took responsibility. Damage was $300. Took them to court. These thieves didn't bother to show up. Judge ruled in my favor. I'm still waiting to be compensated. Go elsewhere. Not worth the aggravation and the damages they will cause.

Way.com is a SCAM. I tried parking and there was a chain across the driveway of the lot. I almost missed my flight. I can't get a refund. You cannot speak to a live person, which is convenient for them, but not their customers. If you want to miss your flight, then by all means, go ahead and use their services.

We purchased parking in Miami for a cruise. However, we discovered that the address provided in the Way app was incorrect and led to a closed road with no parking. We made several attempts to contact the garage using the phone number provided via the Way app. When we finally reached a live person, we were informed that they do not accept Way Parking vouchers. Consequently, we had to pay double the price for parking at the seaport, rendering the parking voucher we paid for unusable.
I attempted to explain the situation to one of your representatives, but they were dismissive and refused to refund our money. I recently returned to the app and now they've labeled it ordered cancelled and refund processed. ALL lies! I have not been refunded any money. I've emailed them and they have not responded. We paid for an unusable service and were not provided with accurate information to allow us to utilize it. This is FRAUD! STAY AWAY use other companies like Spot Hero

I had a similar experience to many of the reviewers. I paid $47 for a few days of parking near the airport, but when I arrived early in the morning the lot was dark with no open entrance, and no one answered the phone number posted outside the gates. We spent 10 minutes driving around the perimeter trying to find an entrance (even a pedestrian one) and could not find one. We almost missed our flight and when we found another lot down the street, the couple in front of us had had the exact same experience not being able to access the lot in question. I immediately informed Way.com and they have refused to refund my money. Shamelessly bad customer service, total fraud of a company.

There were available spots at my home airport. It would be beneficial for the company to improve their system for handling reservation changes or cancellations, perhaps by offering credits for future use in situations like mine.

We were turned away from my "reserved and paid full" spot near SEA-TAC airport as it's full. Then, they referred us to travel to a different city, Kent to park over there. We almost missed our flight. Way.com asked us to enter the car license plate number in advance, but took absolutely no responsibility after taking our money. I should check this website first before using them. Lesson learnt. DO NOT USE this place EVER. Wonder how long it will take for them to declare out of business.

Very easy to search and book a space. Booked one for a concert at Ford Field last year, thank goodness I did because the garage was closed unless you had prepaid parking. 1 minute walking distance too, so yay!

Convenient parking. Cheaper price than the airport. Outstanding service! We spent hours there after losing keys and they were more than accommodating. Several managers and employees checked on us repeatedly! Truly made our circumstances seem much better! Excellent, professional, and personable!

Just bought two tables, one table had a deep scratch. No warranty because it was partial assemble. Partial meaning 3 screws and not one near the top. Please don't buy from these folks their customer service is probably the worst right now. Pae

I've never been scammed like this by a US based business. They will tell you one price, take your card, then confirm a different increased price. Mine doubled from $42 to $90. I'll be reporting them to the consumer protection agency.

Handy app if you're out and about with no change. Love how simple this is once I put all my cat and payment info in. Recent searches especially helpful. Also text and prompts big enough to see without my readers!

So, I make a $58 reservation for Thanksgiving weekend. I get there, no lot. Other surface lots are full. I park at the airport for $120. Way takes days to respond but only after many messages and about 2 weeks they send me a $20 refund. Bottom line, it cost me in total $158 for 8 days because of them. No-Way!

First time use. It's easy to find and book the lowest price available. Haven't completed my transactions yet, so maybe I'll update this after the event is over. Update: it was great! We parked in downtown Washington to go to the natural history museum. Saved a good but of money on parking with this app!

Booked a 3 day parking pass in New Orleans through way, and boy do I regret it! Their app took me to a restaurant and when I drove to the nearest lot, there was no attendant or way to validate the QR code they send you. Had to pay to park since their awful customer service line didn't pick up to help me. Finally got ahold of them and they refused to refund my original reservation on the basis that "no one else had an issue that day". This company is a scam, beware.

I reserved one month of parking at SFO in September 2023. They advertised $9.75 per day but when
I submitted the charge it came though at $12.00 per day plus a $75.00 service charge, about $130 more than I agreed to. I tried to call them but after several hours of trying with no one picking up the phone I finally gave up

Got to hotel 2 hours before flight to find out its overbooked and told to call way. They answered after 10 minutes on hold and only offered refund and no options. Had to pay 3 times as much for airport parking. Would have done park and fly if I knew way was such a joke.