Wanelo

Horrible upsetting experience :( cant seem to get a refund... Sent me a coupon for five dollars off of 30 didnt honor it at check out... ordered an item after a month issued me a refund with no exclamation for why I did not get the item... ordered a second item (stupid on my part) three weeks past the one month delivery date have not answered several emails I have sent and now I cant seem to get a refund I will have to contact my credit card company.

The worst experience of my life dealing with online store, the other bad online stores do not even come close to this one, there is no customer service what so ever, you paid your money, and after automatic email that they received your payment you will receive nothing! No info on your order, no shipping info, no items, no refunds no nothing, you will literally cry after months of waiting on your items or any respond from WANELO. It is over right after transaction on your credit card. The Items and prices looks fantastic on the website. But you will never see them. If you have money to spare, go ahead and good luck to you. I don't believe any positive reviews for this Website, you should read reviews for WANELO on WANELO website, you will immediately understand what I am talking about. I should have done this before I ordered from them. The worst part, you can't do anything about it, hundreds of dollars gone.

They sell products they don't even have from ghost stores; I have ordered four times and they have me go through a fraud system process to see if they sell me the product, three orders were cancel because they do not have the product and the only order that went though haven't even arrived, I ordered three weeks ago. This is crap, they may have many stores but mostly stores we do not even know or exist and you are lucky if you get your order...

I can't even begin to explain my disappointments with Wanelo... I ordered multiple things and every single one of them a waste of money. They didn't look like the photo that it's advertised in, every single one of them not wearable, and took forever to get here. I mean, every idiot would know that in a pair of JEANS, it's not enough to just sew the button hole but CUT the hole for the button to go through. This goes on with the other purchases I've made on this site. After many emails back and forth and them wanting ME to pay for the return shipping over THEIR defective product, they refused to help me. After a month later another rep emailed me apologizing that no one could help me and asked me to send pictures of the defective product. I did and no respond. Cheap products, slow shipping, worthless customer service. Don't waste your money or time.

Not sure why Wanelo is getting such high ratings. Most of what I've read is bad. Have to wonder it the high ratings are coming from ghost writers at the site itself!
After checking the return policy that stated W&E Dress company would take back dresses with tags and unworn, I ordered "evening/cocktail" dresses for my daughter. Let's just say a 90 year old blind man could sew something better. 3 dresses came in a grey bag that was 12x12. I've never seen anything so poorly made. Picture the worst costume you've ever bought times 10. And shame on ITunes for selling the app when they know full well what's really going on.

This company is horrible. They steal your money and never send any merchandise. Then they lie and say they have proof of delivery when you file a dispute with your credit card company. They are frauds! Do not order from this organization. This site is a scam! Couldn't give zero stars; only reason they got one.

Ordered item they put order in 2 times, called & was told nothing they can do. That should have been the red flag. I said ok and figure my friend will buy it, I've been waiting one month for items and received tracking numbers that show no activity, meaning no movement of parcels. Keep emailing back and fourth getting no good reasonable answer, I keep telling them I have tracking that show items haven't moved from place of origin. They had the nerve to tell me maybe my post office lost them. They Nerver Shipped! Please save your money. Any place that doesn't allow you to ask questions about items is a red flag and if you look at numerous items and read costumers reviews they are worded all the same. That tells me they are put there as part of the scam to make it look legit. Any thief can sell on there.

I ordered a yoga 'coloring book'. It turned out to be photocopies of photocopies that have been stretched and distorted to fit the page. Several pages had fuzzy markings, or completely discolored pages. The last few images were not even the same subject matter or style. Any company that would sell such garbage must not want to be successful. I want my money back, and an apology.

3/25. I was asked to send pictures 10 days ago, which I did. Still no reply and no refund. Apparently poor service along with crap products.

I have ordered multiple times from the app. I never had an issue with shipping. If I was not satisfied with an order, I would contact Wanelo. I always got a response. I received an refund with no problem. Please read the reviews and try to order from a reliable seller.
"Its not what you say it's how you say it"
No one wants to read a nasty review and I agree with Wanelo if they choose not to post it.
You have to study the app before you purchase.

I ordered 2 things for Christmas in early November from a wish list that was posted. I still have not received either of them over a month later. I contacted Wanelo repeatedly, they continue to say they will check on status. I called Styles for Less directly, both by phone and by e-mail, they have continued to say they will check on the order. I have contacted Willow directly as well, same response. I will NEVER use Wanelo again. I wish I would have thought to check the reviews before I ordered anything through Wanelo.

I ordered boots for my niece for Christmas on 12/7/15. My Credit Card was charged on 12/8/15. The site indicated 5-7 business days for delivery. After 7 days I contacted Wanelo and a customer service rep emailed me back and said they couldn't reach the supplier. I still don't have an update and it's nearly Christmas. No gift, no refund, no tracking number, no indication that I will be taken care of. I have reported the incident to BBB and will never EVER look at this site again. I am also posting this on my social media channels so that none of my friends or family have the same experience.