Walmart

I have a few suggestions for you, Walmart. 1) You need to clean up your locations. Look at Target. The environment is nice and comfortable. You should change the flooring and the walls, and make the way you layout your items look more appealing and clean. 2) You need to stock more relevant items. You don't have enough Apple, or even just electronics in general. My parents don't like Walmart and try to avoid it because it doesn't stock the grocery items they need. Please at more health foods! 3) You need to set higher standards for your customers. Have you seen the posts on social networks? "Worst dressed at Walmart". That's it for now, but if I really thought about it, I could come up with plenty more examples and ideas. Thanks, and please consider! :)

I have learned not to try to return anything, especially if ordered online. It takes forever and the clerks get very aggravated. The stores have way too many empty check out stands. Not even half will be open, but shoppers are required to stand in line often 20-40 minutes. The self check out stands are not any faster. Too many people will be queued up waiting too. Shopping there is not a pleasant experience. Many clerks complain they usually don't get their breaks for hours. I don't think Sam would have liked how poorly his stores are managed. I appreciate walmarts savings catcher and being able to double my saving with a blue card.

I have saved tones of money at Walmart and Sam's Club, I always price shop especially for electronics and accessories. It is a one stop shop for local shopping, I only order ship to home if online due to, too many bad experiences with pick up at store. I only purchase bananas in the fresh veggie and fruit section and love that they have reviews negative and positive. I filter out the irrelevant rants and base my decision on informative reviews of product that has been used longer than a few days or weeks. My over all satisfaction with price and ease of return because I have a receipt in hand or on my phone, plus the price matching is a 99.9 percent customer.

They clearly hire people who like to disrespect there customers. This is the last time i am going to this walmart. I truly feel sorry for people who have to deal with there customer service. They clearly have no way of helping there customers and would rather yell at them in a nasty tone of voice if you ask questions about any thing. Not a walmart i would recommend to any one. Apparently the customer is always wrong here

I love the store itself, but HATE the lines! Why have a dozen or more possible lines, but only a very few (sometimes only 2) that are actually open. They also need to have at least two lines that are dedicated to Handicapped people and pregnant women. Those two groups have a very hard time standing, or even sitting on scooters, in line. They have scooters and parking for the Handicapped, but no separate lines so we don't have to suffer badly standing in a long line. Come on, Walmart, step it up!

You cannot get decent service on their website. Basic items like butter and hamburger buns are unavailable for over a month. When you call customer service you don't get the US. Today I got Egypt. Since Door Dash quit them same day delivery is is often unavailable. The only reason I still shop online is because that is the only option available to me. I'm a home bound disabled senior on EBT. Thanks for making my hard life so much more painful.

I shop at Walmart Supercenters for everything but fresh meat because there's a butcher near my home who provides quality meat and seafood at reasonable prices.

Walmart is very good about returns and refunds and some of the employees are excellent at customer service and I seek them out whenever i shop there.

They also have a site-to-store option available on many products which saves a lot on shipping charges since there's no charge to use it.

Walmart is the best option for people trying to save money and their store brand (Great Value) products are as good or better than the name brands.

Other than Comcast, working with Walmart.com has been the sorriest excuse of professionalism I have ever experienced. I have done business with Amazon.com more times than I can count without issue. And when there was an issue, an immediate resolution. I decided to test out Walmart.com for the first time this year and it has become my greatest regret. Customer support is terrible. Solutions to problems don't exist. Hours of time has been wasted. Resolution is none existent. I cannot even begin to understand how Walmart.com still exists. It is a painful crap show and a joke of an experience. If you value your time and sanity at all, then stick to amazon.com, eBay, or anything else. Walmart.com is simply garbage. Second worst business experience of my entire life.

For foodstuffs and household consumables, will send several kinds of necessities that Amazon refuses to ship to my house. Be prepared to spend a lot of time to find 2-and-3-day free shipping items, "delivery" costs a lot more. Sent bad expensive coffee machine to me, got refunded including return shipping of nonworking unit so am pleased overall with the shipped items. Physical stores are so bad I have never been inside one and would dislike having to show receipts for everything.

This is my experience,
I was looking for an item in sporting goods online and they stated that there were 11 items at a certain store. When I drove a considerable distance to the only store that was listed in a 50 mile radius, there weren't any to be found, nor previously for at least six months (according to the clerk). Fishing and hunting items don't coincide with the online inventory. An employee told me that- walmart.com isn't the same company as Walmart proper. I'm not sure what else to think other than- I won't waste my time with them anymore.

This is the fourth time I have been lied to by Walmart.com representative regarding getting a return label for a third party product I cannot use-$116.00. Monday I called for the 4th time and the rep said she would forward my complaint to some sooner-dooper group that handles problems not resolved. It hasn't happened. I encourage on line shoppers to carefully research what the policy is for returns to third parties. Walmart will not advocate for you. In fact, I disputed the charge with Citibank and they lied to them so now
Gutless Citibank has recharged me for the item. I like my local Walmart stores but will never order from Walmart.com again.

The last few months the store in Portland Texas has gotten worse each visit. The last time I shopped I had to go back to the parking lot and get my own cart. Not only is there never and employees to help with anything I always have to check myself out too. I cannot use cash or get Cashback on my purchases even though I am a temporary free employee while I'm checking out. This store as a whole is going down hill. I will begin shopping at HEB due to the better service and customer satisfaction.