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Pennsylvania
4 reviews
10 helpful votes
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Shirt are good but i always have to get pants 4 sizes bigger than other places. See i wesr size 6 i have to get a size 10 from walmart

Date of experience: July 5, 2017
Illinois
14 reviews
14 helpful votes
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Different items
November 20, 2015

They are very good when letting you know when your items will arrive or you have to pick them up at your nearest store. Thats is so COOL. THANXS!

Date of experience: November 20, 2015
Idaho
2 reviews
11 helpful votes
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Online orders
August 15, 2015

I have made several big purchase items online and there was no hassle and free shipping and I couldn't be happier!

Date of experience: August 14, 2015
Connecticut
3 reviews
15 helpful votes
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Wrong case
July 24, 2017

Ordered a fitted case for my phantom 3 quadcopter with a manufactures plaque on the front. Received a different generic case.

Date of experience: July 24, 2017
Pennsylvania
2 reviews
0 helpful votes
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Walmart online ordering
February 6, 2018

I order contacts online. His name was Galvin Fien. He was great in helping me. I will order from them again.

Date of experience: February 6, 2018
New Jersey
1 review
0 helpful votes
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Nice store
July 2, 2017

Awesome you find everything you need and waltmart medicine food clothes toys and is fast services and no lines at all

Date of experience: July 2, 2017
Nigeria
2 reviews
0 helpful votes
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Resolved
August 30, 2023

I got my own resolved and I was able to access my funds send a mail greendothelpcentre@ aol.com for a fast response and solution.

Date of experience: August 30, 2023
Michigan
2 reviews
0 helpful votes
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New outdoor chairs
November 4, 2016

I saw the advertisement on the computer and responded. I had a quick no delivery to my condo and am pleased with the purchase.

Date of experience: November 2, 2016
Massachusetts
1 review
0 helpful votes
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Wow I don't even no how to describe how horrible my service with walmart.com... I ordered my toddler daughter a chair it was 92.oo they sent me a couple of delay emails saying it was coming later I was supposed to receive it Dec 13th got the 15th open the box take it out looks adorable till I put it I. The closest I realize one to the legs is cracked n then I looked it over there was a small whole in the back also... so I call 27 min wait it says to talk to someone so I wait they answer n hang up :/ I call customer service not returns instead he said Nothing he can do he will leave a not wtf... so I decided to call back later when my husband got home it says 26 minutes I wait the it 6 says 2 minutes then all of a sudden it says 35 minutes then someone answer again n hangs up wow so I call back customer service I tell them how I'm being treated n she says I'll transfer you to a supervisor line the lady says she's gonna give me back half my money then come back on the phone n says 25, I told her I would send pictures of the damage... then she says pick something eles I say I waited so long for shipping to get here there's nothing left I like that's black. Then she tells me she will have FedEx come get it n then return the money I need the money now in time to order from somewhere else. I don't hav money like that. So I ask to speak to her boss puts me o hold about 20 minutes then says Im gonna transfer you n throw my call back where it started... absolutely the worst service / experience iv ever had with any store so one final time I call customer service nice lady nothing she could do either I guess someone is going to call 3-5 days I won't hold my breath thanks for running my daughter's main christmas gift

Date of experience: December 15, 2014
Kentucky
4 reviews
0 helpful votes
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Shipping awesome
January 18, 2021

I ordered a lot for Christmas and it was delivered in a very timely manner in great shape. Gifts were for the grandkids and they loved all the gifts

Date of experience: December 27, 2016
Colorado
1 review
0 helpful votes
Follow Princessa W.
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I get everything I need and that makes it instantaneously fullfilling my wants. I love Walmart. You and everything you do, keep up the good work!

Date of experience: August 10, 2021
Illinois
32 reviews
97 helpful votes
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Great selection
February 19, 2015

Walmart carries a lot of stuff, it isnt the best quality but it isnt the cheapest, they are in the middle merchandise at a fair price.

Date of experience: February 19, 2015
Virginia
2 reviews
18 helpful votes
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I do a lot of my shopping late at night so that I don't have to deal with a lot of people or long lines. Because of this choice sometimes the sales associates at Walmart seem to think you may be a shoplifter and they often profile you I was approached at the checkout line because the cost of an item that i wanted to purchase was to low in their opinion. The item was on sale and had a Wal-Mart sales sticker with the reduced amount on it and the barcode of the product that it was attached to. They went back and took time to review the tapes from the time I entered the store to check to see if I changed the price on the product. It had a sticker on it with a sku number on it printed out on one of their little handheld machines that they used to mark down the price. After this was pointed out to them by the manager on duty and that I had done nothing wrong it was if it was of no big deal to the employees. Meanwhile I was totally embarrassed and I don't think I will ever feel right shopping there again. I've told all my friends and family about this. And anyone I come in contact with that shops there. They didn't do anything after all that to make me feel more comfortable after that embarrassing situation. They didn't even apologize to me in anyway shape or form. I spend a lot of money at Walmart monthly $2500 to $3,500 a month on average that includes everything groceries clothes cellphone banking taxes Pharmacy you name it I did everything at Walmart I will no longer do this unless they were to ever approach me and make a sincere apology I gave the store manager my phone number and my address and my name and no one has called me up to this point. I will go out of my way to shop at other places from now on regardless if it costs a little more or not. It would be better than being embarrassed and accused of such a low life action. I am a disabled Christian man with good family values not some crackhead off the street.!

Date of experience: January 12, 2016
South Carolina
4 reviews
5 helpful votes
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My only complaint with Wal mart online ordering is the shipping time. You can expect about 10 days to 2 weeks for delivery from USPS.

Date of experience: March 2, 2012
California
1 review
0 helpful votes
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Kathy from lemondrives Walmart was not very nice and was rude and not in a good mood I would recommend having your employees working in a better mood

Date of experience: April 13, 2017
Bangladesh
1 review
0 helpful votes
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I am a freelancer and able to able reviewer. I am expert Seo, 3 years exprince. I do my work with respect, devotion and love.

Date of experience: March 13, 2019
Virginia
13 reviews
5 helpful votes
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CUSTMER SERVICE
August 18, 2016

IF YOU ASK SOMEONE FOR HELP THEY ASK LIKE ITS A PROMBLEM AND THEY DONT WANT TO HELP,, THEY DONT SHOW YOU WERE NOTHING AT THE JUST TELL YOU AND SEND YOU TO FOUND IT,,

Date of experience: August 18, 2016
Pennsylvania
2 reviews
5 helpful votes
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This is a long story: I signed up for Walmart delivery service in March. Selected free 2 week trial and opted for annual service for 98.00. Seemed like a good deal since our local Walmart has become filthy, boxes all over the aisles & shelves are never stocked. My first delivery was great, they gave you ample time to review substitutions. 2nd delivery ok, out of some things, but overall ok.
In the meantime, Walmart charged my bank account for annual fee on March 24. Ok, no problem. One week later, I get a notice that a charge of 98.00 is being charged to my credit card; is this authorized? I selected no, and my card was suspended for possible fraud. I checked my bank account and found another 98.00 about to come through. I immediately called, a rep, who said he would pass along to billing (I called on a Sunday). I checked Monday to see if progress was made on the refund, and my account wasn't noted. The 2nd rep said they will have to send fax to my bank authorizing reversal. I was on the line with Walmart and my bank to arrange the fax. I was told it was done. When I checked 2 days later, no refund. I called the bank, who informed me that Walmart failed to cancel on their end and it went through. Nothing bank can do. I called Walmart again. Rep # 3 said he will issue a refund on my account; will see in 3-5 business days. He sent an email confirming the refund with a link to my case #. I waited 1 week; no refund and called again. Rep # 4 said refund was never noted on my account (I found the link the 3rd one sent takes me an error page). Now, I'm upset. The 4th rep did put it through. I demanded to speak to a supervisor and was left on hold for 10 min & I hung up. From start to finish, I received the refund after 2 weeks.
Now back to the deliveries. For the 3rd order, they had only a few items I ordered, but when I got what they had in stock, they charged for items I did not receive. Another call to Walmart and they did refund within 24 hours. I just received my 4th order. Out of the 8 items I originally ordered, I only received 3 and the once again charged me for something I did not get. Just spent 15 min. On hold to get a refund issued. This service is more headaches than it's worth. Drivers are great, though!

Date of experience: April 16, 2021
California
2 reviews
9 helpful votes
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Walmart is well know for its low prices however the quality of the products is low. The staff is not happy because is poorly paied

Date of experience: July 22, 2015
Louisiana
5 reviews
4 helpful votes
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Everything
July 20, 2018

They always have everything online. Great place to shop. Now they starting to sell everything from birthdays to wedding dresd

Date of experience: July 20, 2018

Overview

Walmart has a rating of 2.1 stars from 4,410 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Walmart most frequently mention customer service, credit card and next day. Walmart ranks 700th among Discount Shopping sites.

service
696
value
638
shipping
541
returns
495
quality
576
+347