Ordered site to store. Waited 8 hours just to say that the carpet cleaner was out of stock. I can't believe that they want me to wait for 5 days until it gets to the store from another location. Walmart.com managers are very rude and unprofessional, just don't care. All they say is that you can call the store yourself. $#*!ing bs. Needed to clean my carpet today, now my money is stuck in limbo for 3-5 days, no cleaner, no replacement or anything. Might as well say just should have went to the store. Do not order online from walmart.com.
Rude staff if you can find an employee. They don't stand behind their products unless you buy warranty which is highly illegal per federal law all electronics have a 1 year warranty automatically except when you buy from Wal-Mart. Additionally, dont use their grocery shopping service. They'll bring you crap & bad produce. Bye Wal-Mart!
Primarily use the grocery section and ordering various products online.
About 90% of my groceries are from Walmart. The house brand is really good. Milk prices are fantastic.
Amazon has been my go-to for so long it's hard to look around, Walmart is good. Lot of times better pricing. Returns are easier; just go to the store.
They make a real effort to keep store clean and bright. Thumbs up.
They have a variety of products, great prices and deals, different paying options and pick up or delivery; the App is friendly, easy to look for what you need, buy and pay. Free and fast shipping depending on your order; and the quality is good. Once had a problem with a vacuum, but they immediately attended my claim and refunded it.
If you're shopping at their store, it's unpleasant: stock in the aisles, overworked and tired employees, long check-out lines, etc. However, if you're lucky enough to live in one of their grocery delivery areas, that is an excellent service. Order your food online, and have it delivered right to your home.
I thought I would try ordering online from Walmart after hearing they had improv d my service. The item I received came broken. After contacting Walmart I got an email from supplier asking for a picture. In addition they were gong to contact their manufacturer to see how to handle it. I sent a picture and have yet to hear from anyone. Regardless of what happens I am back to Amazon. Had this happened with an Amazon order it would of been returned no questions asked. Glad it was only an $18 purchase. Will probably throw it in the trash and forget about it.
Ordered grandson a slide and rock climber. Sent one wall, i sent back, low and behold same wall returns to me... called wanting money back... unfortunately for me. Can't give me my money back because they say they never received it back... what a joke. Two days of my life is gone. Don't sound like a big deal. But when you have cirrhosis stage 4. Every minute counts. I shopped walmart for years, now I'm a target papa. Screw you walmart :)
Started the shop online ship to store as soon as that day program and it is the best thing Walmart has ever done especially with the great deals they had at Xmas. Ordered gifts in the morning and picked up later that day instead of having to run all over searching frantically for gifts I did most of my shopping with them this year.
I was and avid online shopper for grocery pick up through Walmart. Loved this service easy simple, but yes there is a but, to this story when I would purchase with card online say for 100.00 dollars, when they swept there money they would leave pending charge on my account even after they got there money. After several attempts to get second charge removed manager try to be smart mouth like I just needed to wait until whenever charge dropped off 7 to 10 days.So now that great shopping online is done.So then we get Walmart card to try to keep double charge from happening, we receive card in mail call to activate. Next day I ordered groceries online and I will be darned the Walmart card they gave us didn't exist in the system.Im done what a joke!
Ridiculous substitutions, cancelled my order and gave my time slot away due to thinking our order was fraud. Did not attempt to call and verify, just cancelled the order. Called and rep and team lead didn't care and unhelpful. Wont be using walmart any more. It may take way longer to shop yourself but save a lot now has by business.
I love the fact that I can get a re loadable gift card at Walmart and purchase things online to be delivered. The website is set up for it. Walmart.com is very user friendly, delivery charges are free if you want them and I don't have to put my CC info. Online. 96% of the time, I receive a gift of appreciation. A great alternative to Amazon. Try it. Black Friday shopping is available online also. I am utterly happy with all the orders
As the Walmart Mega-store invaded the borders of our city, everyone panicked. Now after it has been here for a few years, they were only half right - there was damage done, but there were many jobs created. It is not the cleanest store anymore, but good for finding what you need.
I was in Walmart with my family and they made a radio announcement that they support pride month. Why does my family need to know Walmart's opinion on homosexuality? We don't. I also won't need Walmart's opinion in bestiality, rape, incest, child molestation, adultery, or anything else. Walmart can believe however it wants on these issues. But why can't I just shop there without Walmart telling my children they are good with men having sex with men or women having sex with women? This is not relevant to our shopping experience, but it does diminish the experience and makes me want to shop elsewhere.
My wife bought our special needs child a pair of shoes and she may have worn them 3 times. The soul stated falling of so I told her to take them back and exchange them. They refused because she didn't have the receipt. What ever happened to there policy satisfaction guarantee, not to mention you could tell they were brand new
Every time I go here the cashier have attitudes, you ask a question, and they start talking with their hands, turning screens and stuff. I don't know what their problem it's ridiculous when the reason they get paid is because the same people they try to catch an attitude are the ones paying for them to be there. What the heck. Its over simple knowledge a customer has a right to know. And if you can handle being nice and helpful, find another job.!
Employees at the cashier line even tell you how bad it is working there. They have Vision Care that has no accountability to WalMart and is merely a profit center. It is the worst service ever.
China should just buy them out as all they sell is made there anyway. Americans should boycott these stores. Remember the bribes they offered in Mexico to get stores built? Where did that story disappear to?
I made a purchase for 8 items on 12/5/21 which they all had to be returned, everything was returned by mid jan 2022
Got credit for $862.82 however the rest of the money ($619.53) I never received
Tried contacting them about 5 times and every time the answer was that I will get back my money but I never received it, nor are they even willing to send me a confirmation email!
The only good thing about Walmart is going online and not having to step foot in their dirty trashy store. Still as much as Walmart swears they are cheaper than everyone else but you save the most money when you shop at Shoprite for sale items. Prices are way lower service is way better and quality is there. It's not a dump like Walmart and you don't have to deal with the trashy nasty cashiers. So rude!
Walmart is probably one of my favorite places to shop on Earth. I buy almost everything from there- from potted plants to paddle boards to a cool fridge too. The only thing I don't like is sometimes I find some things cheaper on amazon, when walmart prides itself on its low prices. So you just gotta look around to find a good deal online when you can. Finding online shopping at my age has truly been amazing!
I have a warning for those of us in the Butte, Montana area. I truly appreciate my Vision Doctor at Walmart. He is very thorough and professional. However, I was on hold 1:47:26 for the vision center after agreeing to be put on hold. 1 Hour and 47 minutes!
It took 2 individuals from the regular store phone number and being placed on hold a couple more times (using my husbands phone) before I was answered by the vision center on my phone. Then it took another call before I could talk to the stores shift manager WHO said it was perfectly OK for that situation to happen. That one should expect that in dealing with their "busy" store. REALLY! What happened to customer service within a store wanting repeat customers. Fair warning! The Doctor is good, but store managers and associates leave one wanting—for true customer service.
Overview
Walmart has a rating of 2.1 stars from 4,413 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Walmart most frequently mention customer service, credit card and next day. Walmart ranks 11th among Discount Shopping sites.
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- San Bruno, CA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members