Walmart Canada

Repeated delivery issues
Order delivery for 1-2 pm but the order gets delivered sometimes before 11am with nobody home.

Last time on Friday Apr 22rd 2021 and the driver left the groceries at 11 am (2 hours early)

Food was spoiled, milk was warm, all the frozen items were melted and vegetables were not kept cold.

Had to reorder groceries from another supplier because everything was very unsatisfactory from Walmart.

Waste of time. Worst company that delivers groceries.

NOT RECOMMENDED

Walmart made another dumb move to now not allow customers to see what items are in store vs on line. So customers once again must blindly drive to multiple walmarts to find items. Can their score get any lower. Management run amuck again.

I have spent thousands and thousands at Walmart over the years and it has always been my favorite place to shop. It seems in the past years however their overall customer service experience is tanking. It went from great returns to difficult, it went from bagging your products to us bagging our own, now we have no bags available half of the time. Some locations you have to pay to use a cart, next will be parking. Today is the final straw for me. I go in a store that has absolutely 0 cashiers, only self check out. I am not receiving any discount or pay for being a cashier so why am I forced into having to check myself out. Hard to believe they went from my top place to shop to my bottom place to shop. If I could rate lower then 1 I would.

Manager of Powell River Walmart, Christine, told me to go to Seven-11 if I wanted a faster service. Her two sales associates were chatting with customers about private matters and not willing to help me to get me what I needed.

I listen to Christine's great advice and went to Seven-11. Koodos for the great advice goes to manager of Powell River, BC, Walmart!

I will not foot a step to that snail place!

Zero stars! Unfortunately I can not give minus mark to Christine and her snails.

I did a order and I never receive the order. The pick up was at the store. I call customer service and they dont know where is my order, but the take the money from my account and send confirmation email. So I ask for the money back and they said, the person in the customer service ( don't want to give his name) they don't guarantee the money back. When I ask for to talk with the supervisor, he said don't have a supervisor and the report his co-worker did before was wrong and he need to do a new one. I need to wait more 48 hours for my answer. I am already one week waiting for answers.

I bought from a third party seller in walmart.ca and I received the wrong item. (the value of the item that I received was about 20% of the value of the item I ordered, and payed for).
2 months and 9 calls lather, Walmart said that they can't help me, I need to contact the third party seller but they can't give to me the email address (of the seller).
1 other call later, walmart explain to me a way to ask refund from the third party seller. Now I need to wait again...
I will not buy from Walmart.ca again.

In My Opinion!
Shame on Walmart Canada online shopping!
It is so pathetic and heartbreaking to find out that Walmart regulations about online purchases are untrue and Walmart gives the naive and trusting customer the run around so Walmart can hold onto the money that belongs to the customer.
Is this why Walmart supposedly has record profits from the blood sweat and tears from hard working Canadians.
Buyer Beware!
Customers should buy items in Walmart Stores Only!
I will never purchase any items from Walmart Canada Online Shopping ever again.
Shame On Walmart Online Shopping!
M Ryhorchuk

I placed an online order on November 27th it was to be Delivered on December 8th today Ishtar 27th and I still not received it. Customer service is the worst. Take forever to answer calls and can't resolve problem. I requested a refund was told only can cancel order 30 minutes after placing the order. I will have to email their external seller and deal with it on my own. They have no control. This site just used Walmart name and is not the Walmart store that we know and trust. This is a total SCAM! Said it delivered and still have not received it and they know it has not been delivered because they told me over the phon on my last call on December 27 th that the sell run out of and is still taking orders for something they don't have. I am so angry.

I wish I could give zero stars! I recieved part of my order today after 3 weeks. The garments were cheap feeling and way to small and could fit a child. I've been shopping in store for years and have never seen this. Neither of the garments even have tags in them and the bags they came in are in Chinese! I bought from Wamart Canada so I could support Canadian businesses at this time and it's being shipped from China? This is all being returned and I will never order from Walmart again. If I wanted garbage like this I would have shopped on Wish! So disappointed!

Very difficult to ask questions or even get service there. One hour service is totally unavailable as there is no one there to fill the machine with paper. There should be a disclaimer attached to the service. I never received one hour service yet I have to pay for the service.

I have ordered one item onTuesday Jan 25 and another on Jan 27. After 2 and 4 days of my orders, i received order cancellation (Saturday 29th). No reason is stated. If out of stock, it should be indicated before ordering. You should have a very accurate inventory and populated on the Walmart website. I needed these items badly and after 4 days, I expected to receive the shipment not the order cancellation of both orders.
Moreover, the email states no cancellation fees are applied. I wonder you cancel the order and you think of applying charges. Even if Walmart doesn't, the statement is not acceptable. I don't recommend Walmart for online shopping. It is not the first time and I am fed up with non-professional approaches from Walmart.
For transparency. The order number, ordered Jan 25, is ************** and the oder number, ordered on Jan 27, is **************. A screenshot is privately attached.

1070 major Mackenzie drive east, Richmond hill

By far the worst experience Iv ever had. Worker named Eva, would not leave us alone. She started by forcing us to put the groceries in a certain side then said you can leave the coke here, I'll scan it. She got in our way and scared it, then told us, now do this. We had to decide between buying 2 things, she stood there saying, which one do you want, and not letting us decide. After that, she stood their for the next 5 minutes while we were checking out. She stood there staring at us. We were discussing something and she said " do you need help" and then got in our way. For the next 5 minutes, she kept interrupting us saying I'll do it, I'll do it. Like, isn't a self checkout for us to do it ourselves. Then she got in our way again and stared pressjng buttons for us. Worst worker ever, horrible costumer service, wish I could give This a 0

I found extra charges on my credit card bill that was different from what was on the Walmart.ca website and my order confirmation email.

This is what I got from Diana V from Customer service.

We charged you for the correct amount that you should be charged, Andrew. We apologize if the website is giving you different information. There might be a system glitch with Walmart.ca. However, the system that we are using is much reliable and updated than the website.

Diana and her manager Zdin both said what I saw and authorize on the Walmart.ca website does not matter. TRUST is what you earn Walmart.

They don't even deserve any star. Buyer beware: it will take you 1 hour to get ANY orders for curbside pickup. Walmart on Harmony Road in Oshawa employs a bunch of idiots who just sit around probably getting high and can't get their ONE JOB done. Do not ever shop at Walmart unkess you're willing to waste your time with those illiterate idiots. You've been warned.

I purchased Philips trimmer online. It should be delivered on January 9th, 2022. Today is January 17 but it wasn't delivered as promised. I called today their customer service help line and talked to an east indian guy, whom I couldn't understand. Although I gave him the order number, he wasn't able to solve anything. Well, my purchase was made in Canada, called India and solved nothing. Screw you Walmart!