Walmart Canada

I went shopping at Walmart and picked up a couple things from cosmetics dpt...when I left the customer service representative told me I could not leave and had to pay for product there. So I was not finished shopping and I told her I would leave items there and had to do more shopping and would come back to pay. So I went to other areas if store and when I finished shopping I came back and took all my shopping to pay there...the staff told me that I could only pay for cosmetics there...so I thought I would have to wait again in line to pay for other half of my stuff and I found it quite inconvenience so I just left everything behind. I purchased most of the items on Amazon

Asked 4 different employee where the anchovies are. First employee said I am new here. Second employee said I don't know and walk away. Third employee said I only shop for online customer. The fourth employee said I am just visiting. Nobody knows anything at this store.

It's sad I have to give Walmart at islington such a bad review but I use the customer service department however when everymorning I call nobody and I mean nobody will answer the call desk from. 0700 til 0915 Monday threw Sunday I've had enough they get paid to help answer phones so there's no excuse why nobody is ever there but everyother Walmart I try no matter time somebody always picks up!
Shame. Next will be regional headquarters unacceptable..

I ordered something on walmart.ca because the delivery date was shorter compared to amazon. But once the order was placed I got an email telling me another date. Should have buy the thing on amazon instead..

Hi,
I called yesterday to * 20 minute wait time call was dropped by your representative two times then I called the third time and waited 30 minutes the rep picked up and said there's nothing she can do and asked me to wait on line while she gets someone waited another 20 minutes and the call was dropped.

Very unprofessional behaviour on your part.
This is the message I'm getting when I received the code and I put the code and now I'm getting this message cannot log into my account please fix it.

"Your account cannot be accessed at this time. Please contact customer service for further assistance."

Shame shame shame for treating customers like dirt.

I recently used the self checkout at Walmart in Bradford Ont.
Very pleased with the place to park your cart. Plenty of space for several items
The only thing I was concerned about was there was no one cleaning the checkout machines. Instead of ladies walking around trying to sell me a credit card, they should be doing cleaning.
I suggest you go to a Dollarama store. There's always someone cleaning the self checkout machines as soon as someone finishes using the machine.

You would think that if they were going to lock up their products they would have associates working in those departments to get the products for customers. And you would think since they have us all scanning our own products at the tills they should have plenty of associates to work the departments. But they don't. And it takes forever to get anyone there to get the items for you. Do better Walmart.

I will never shop on walmart.ca…
I will never shop on walmart.ca anymore. I will avoid it to the best.
I could write a 1000 words complaints, but I have no time. Just to make it short. I cancelled the order one month ago, was told I can receive the refund within 3 days. One month later, I still haven't received it. When I phoned, each rep gave me a different answer. Now today, this rep told me that their system showed the order was picked up. Then I phoned the store, the store told me my order number was not in their system at all... the woe just goes on and on...

Don't shop Walmart online. We are in lock down and my Roku broke so I can't watch TV. Since all those items are roped off in store I figured I could order online and just go and pick it up. After I paid for it I was informed that it would take month to get my Roku. I don't want to go a month with no TV. There is no way to cancel my order and get my money back and no one is there that can help. The help line is no good. Never again. Worse on line shopping ever.

I posted the below review regarding a 3rd party seller on Walmart.ca
This review was rejected citing it could not be approved as the review is "customer service focused". Is customer service not a key component of the purchase process?

I caution you in ordering from this company! I, unfortunately, ordered the wrong size filter. I was directed by the company to arrange for the return of the filters at my own cost, which is fair, to secure a refund. I returned goods and followed up on 3-occasions over 3-weeks, noticing the refund had not been processed. Each time I receive a reply requesting I provide additional time for them to locate the package in the distribution center. Not only am I out of the cost of the filters, but I am also out on the cost of the return shipping costs. I have now filed a claim with my credit card company.

I purchased a cartoon of milk from Walmart at Scarborough town ctr last Thursday June 25,2021. This is my go to shopping ctr since I live in the condos behind the store. I open the milk last nite and surprised it was not good. The expiry date is august. I tried returning it Sunday June 27,2021. The agent and manager at the returns said they could not accept it with our a receipt. I said who keeps their receipt for groceries but beside that the fact that they refused to change the milk was unacceptable

I ordered an u. V light to make some cash through the pandemic on november 6th up until today i have not recieved the item nor my money back walmart caused me to lose reliable clients and money i called today again and they saying to me the same thing from november that someone will contact me in 24 hrs i asked to speak to a manager none can contact me as yet nor can they find one to speak to me they say all the managers are occupied and the customer care is awful

We bought the gift card in 3105 walmart and when we are paying in the cash register we are not allowed to use our credit card. As far as i know because i have experience as a cashier the credit card which is provided by walmart will not allowed to buy credit card in the store but the credit card which is your bank card you are allowed to use that for payment. This is not a good experience in this store. There's a lot of instance that the cashiers in this store has no proper training of implementing policies that the head cash manager has to focus on it. Proper training and good customer service. I know most of the store wants a good experience for customers but this store is worse in cashing people. Other associates in the floor help a lot but cashiers are mostly rude.

Never buy anything via Walmart online if it is fulfilled by third party. Walmart refuses to issue a refund. Third party vendors are not required to answer emails. Although you are charged by Walmart, only third party can process refund. Vendors are not required to communicate using coherent language.

Moss went above and beyond to help me find was I was looking for at Walmart Marlborough mall in Calgary. This guy definitely deserves a raise. Very approachable and will to help unlike some people his age who just point to where it is, he took the time to walk me to where the games were to show me where the game I was looking for was. I will definitely come back to this store again with Christmas on its way. I have 2 young childred so I know I'll need his help finding stuff again. Thank you Mosa