Walmart Canada

I usually go through the self-serve checkout usually because there is always a line up at the regular cashiers. Probably because there is not enough staff.
After scanning my items and then parceling everything myself. The computer asks how was my service?
I laugh every time because basically there is no service. But the thing that bothers me the most is even after I check myself out and parcel they still want me to pay 5 cents for a bag.
I think at least after they save all that money on not hiring a cashier to do the work at least they could throw in a free bag or two.

I ordered online and it showed me the shipping was FREE over a certain amount, but once I accepted the order, they sent me an email with an added shipping fee. My bank account was indeed charged the amount. This is theft.

I use to pay the Aveeno Shampoo and Aveeno conditioner in Canada for $8.99 now it became $10.99, with ~19% increase, so I ordered them from Amazon at $8.99 which is $2 less than Walmart and free delivery, so stop to be greedy Walmart, you are forcing people to buy from Amazon instead of you. You are not helping yourself. The options are a lot, you are not the only option and people are checking other prices.

Ordered items for christmas on Walmart.ca. I received incorrect item. Have contacted online chat and called on phone several times but still have not received correct item. Was lied to by being told they would get back to me within 24 hours two times now and this did not happen. On the online chat was told that item was a final sale which once again was not true. Due to covid l am unable to go to store because my husband is immunocompromised and we are in isolation to prevent coming into contact with virus so l ordered xmas presents
Online. Very dissapointed with the lack of customer service.

I was in the store this morning and went through the self checkout. As I am scanning my items I left one of my items aside til I was done scanning the rest so I knew how much my total was and the associate came over and pretty much accused me of stealing. I've never stolen in my life nor would I have. The tampons were on sale 2 for 14 so she had someone go check and he came back and said they were not. I walked over to that department and took a picture of the sale and went back and she was extremely rude so I left everything there. You guys lost out on over $300.00. I brought my money to the superstore instead

When you buy a phone at Walmart you get a Walmart receipt but it's deceiving because you're not really buying a phone from Walmart. It's a third party seller. I bought a phone at Walmart in Ottawa and asked return policy and was only told normal return conditions. After I paid I asked, if there's a problem I can return this to any Walmart, right? I lived in a different city so needed to be sure. He replied rudely no it has to be returned right here because we are not Walmart. Good thing I asked because there was no indication otherwise. I returned it immediately and went to Best Buy where I was told I could return it to any Best Buy in Canada.

Please do not buy from Walmart online... i ordered clothing and was a 3rd party seller. Item did not fit. Went to local Walmart. Could not refund... waiting for a "tag". Called Walmart and they contacted 3rd party. Their answer. Sorry no refund. 10% refund as gesture of good will and give to a friend! Can you believe this. From Walmart! Highway robbery! Buyer beware!

I bought a Nintendo switch mariokart8 game for my grandson for his birthday. When I got home there was no code for the game on my receipt from Walmart... I was told I couldn't get a refund because they were a third party seller... liars. I was given a 1.800# to call Nintendo myself... so low class... I will never ever stop foot in this cesspool again... I'm talking about the one at quarry edge drive in brampton... bottom of the pit employees that dont know $#*! about anything.

Placed an order April 2,2020 during pandemic. My family was in quarantine so could not pick it up. Order was shipped with Loomis who does not deliver to my area in Alberta. As WalMart offers home delivery I expected they would have another courier pick up our order and deliver it to our home. Hoping to get my order or refund I contacted customer service 4 times by phone waiting on hold for 1-1/2 -2 hours each time. As well as sent 5 emails. Every attempt resulted in customer service telling me I will get a callback in 24 - 48 hours. Not one call was returned. On May 6,2020 I spoke with MasterCard to have the charge reversed.
I wish I had done this sooner. Never will I deal with WalMart again after this customer service nightmare.

Worst experience ever... spoke to three different peoe and none could understand me for they barely spome English! I ordered a TV, when they said it was in I drove 45 minutes to get it only for the store to tell me it was cancelled. Tried to get it through these idiots that you took the money for the tv but they say they didn't when I can clearly see the charge on my statement and the money is gone. These people are so unprofessional and disorganized that they should be ashamed of themselves. I am a 23 disabled veteran and I was treated like crap. Perhaps if they actually hired someone who could actually speak English this would not have happened! STAY AWAY from their online services, it's a scam!

I purchased a hair curler for $39.99, same one at Winners for $19.99
Also purchased a Smart Watch for $289 + tax, same item on Amazon for $188 + tax
People, check around for better prices, Walmart is getting to be way too expensive.

If you have a Walmart Reward Credit Card, please examine you charges carefully. I received my statement to day, there are warranty insurance and balance protection charges. I did not buy any insurance product from with my Walmart credit and this charge came out of the blue and the balance insurance charge as well. I have to call 3 different numbers to get the warranty insurance charges taken off. The will not take the balance protection insurance
Off. The amount is not big but it is the principle. It seems Walmart is charging it's customers that they did want and did not apply for. Please be warm. Check you detail charges closely.

Not made in Canada! Great Value named products such as Relish, Jalapenos and there other products say Product of INDIA! So disappointed in Walmart. I want to support my fellow Canadian works and buy Canadian made products. I will pay the extra and help our own first!

Do yourself a big favour and do not order anything online through Walmart. I have been trying to return an iPad and it a nightmare. The external company is not even legit! The worst costumer service ever!

"Satisfaction guaranteed" is the biggest joke I've ever heard! Walmart online has by far the worst customer service. Not even the supervisors listen or try to make things right. Keep in mind Walmart has a 30 min cancellation policy, and if your in that 30 mins and try to call and cancel but their customer service is closed, they will not do a damn thing to help you, nor listen to what you are saying. Oh and it takes 3 weeks to deliver a product to the store that ALREADY HAS IT!

I ordered large cans of juice they substituted for small cans and over charged me getting not even half of my order
bad move for Walmart to let random sellers sell on your site
Won't be buying from you online in future
Spent half an hour on the phone with India)(
Outsourced customer service dept) getting a partial refund! Waste of time Last time I use that service
Ps beware of those random sellers delivery is charged and they also charge a manditory tip! Lol

I ordered a bed frame end of July and the delivery person never dropped it off because he couldn't reach me. My cell was out at the time. He shipped it back and since then I decided I would get my money back instead. It's now dec 4th and no money. When I call them all they say is 24 to 48hrs or 7 to 10 business days but it's been months. I'm now reading the reviews and it seems like others don't get their money back either. Can they get away with this and keep ppls money? Isn't that a crime? Who can I speak to about this? There's gotta be a hire up to speak to

Almost all the orders cannot be delivered on time. They will just put the items in front of your door outside the time slot you selected with, or even without, notification. They will refund the shipping fee for a delay of over 1 day but it is a joke. All the orders delayed over 1 day will finally be cancelled, accepting the shipping fee refund is just wasting your time.