Walgreens

Was put on hold by pharmacy for 47 minutes and was hung up on twice. I know they have caller ID, but rather than answering the phone to discuss a prescription issue, they chose to totally ignore it. Issue could have been resolved in a phone conversation of less than 2 minutes. What they did shows a total lack of respect for customers. If I could have rated Walgreens less than a one star, I would have given the store a minus 5. Now my fiancé has to go through the night without antibiotics due to the attitude of the employees of Walgreens. Simply said, Walgreens sucks!

I love shopping on drugstore.com. It is easy site to navigate, they have great prices, even sales weekly, also when u click on an item and decide to add to cart sometimes there is a coupon listed that you can click on to add to card for extra discount on that perticular item. All you do is click to check coupon and the click add to cart and it shows price of item and then where the coupon has been applied! So awesome. I haven't returned anything so can't comment on the return dept. They are quick on processing orders and usually have orders shipped out same day!

Walgreens and ebay card services is the biggest scam. I bought an ebay card, Walgreens never activated it, ebay customer service confirmed the card is not activated. I called Walgreens customer service more than 15 times and they kept on hanging up with me. I went to the store and the store manager did not even want to talk to me. Walgreens and ebay stole $200 from me without giving any service. I asked ebay and Walgreens to show me the transaction that is made on the card and they refused to answer my questions.

Never again, I recommend anyone to shop at Walgreens and ebay. These 2 organizations are supporting economic terrorism by taking money from honest American and possibly giving it to terrorist organizations that are harming USA. These 2 businesses need to close down permanently.

I understand that you can't get any controlled substance filled too early and the earliest I ever try to get my medication filled is two days. I have never had a problem with getting it filled two days early until now. The reason why I like getting it when I have just two left is because I have been to a pharmacy that doesn't have the medication and it must be ordered. Usually within two to three days they will have it. Now, I have to wait 29 days to get it filled. What happens? You guess it, they didn't have the medicine and told me they won't have until three days. So they don't give a $#*! if you run out. They do this because they don't give a crap about you, they are worried they will get popped with another huge fine because if you wanted to abuse the medication, you could do it as soon as you get it filled. So, you dummies want us to wait 29 days, $#*! I will wait until I run out, just have the dam medicine when I do.

I have called the pharmacy 3 times, and they put you on hold and keep you on hold for up to 15 minutes, and then it hangs up. I went to the store and call them to see if they would answer the phone, what I witness is one person pick up the phone and put on hold. At the time there are no customers at the pharmacy six employees just walking around putting items up and nobody picked up the phone to take a call, this goes on for 15 minutes, and then it hangs up.

This is one of the worst apps I have ever used. There is always some technical glitch in the app working. Today I tried for 30 minutes to checkout. Finally uninstalled the app and used the web. The app is slow and clumsy. Some apps flow well and are very user friendly... The is flooded with useless information that makes finding what your looking for difficult. The best apps are clean and not cluttered. Not this app. It's aggravating almost to the point you want to stop shopping at Walgreens all together. So this user will not be using this app ever again

I've ordered from drugstore.com three times. The first time, it took forever for my order to arrive so I decided not to order from them again. A year or so later, I was looking for an item I can't find in the store anymore, and they popped up, so I gave them another try. I got that order in a day and half. I was impressed that a week later, I placed another order with them. It's two weeks now and that order has yet to arrive. The savings just aren't worth the wondering if you'll actually receive your items and having to follow-up all the time.

I went to the store to make a purchase to earn a $5.00 register reward. The Catalina machine did not print it. The cashier was upset at the fact she needed to call a manager to assist. The manager was upset she was called to take care of the situation. Needless to say, I left without a resolution and feeling embarrassed by the way I was treated by Walgreens staff. The store definitely needs a new Manager and cashiers that are service oriented and with customer service experience. They are rude and unprofessional. It is sad that the Manager's attitude (Chris) is the worst of them all. It's unfortunate that Walgreens is being represented by individuals who do not value their job and the role they play in representing the company.

Dropped off rx was told it would be an hr. No one ever called so when I called to check on it an hr later I was told there was a problem with my insurance. No one ever called to say there was a problem and the problem was the girl who took my card and rx never put the insurance info in the system. So now here I am with her telling me it will be another hr before they can fill my rx. She was very rude and I am in so much pain to have to suffer over their mistake.

My doctor wired over my script on Monday morning. Stopped in late Monday afternoon, was told if I care to wait, they will have it ready in 10 minutes. I said I would just stop back. Went back Tuesday morning, again, I was told I can wait 10 minutes and they will have it ready for me. Mid afternoon went back, but this time I was told if I could wait 20 minutes, they would have it ready. I again said I would stop back. Hopefully this time they will be able to pull their heads out of their a$$e$. Now it is Wednesday morning, nothing!

Well organized and stocked. A very useful store bogged down by underpaid, undertrained, unhappy employees. I go where they remember my name, even though I spend a little more I think, I like it when I am known in such a personal business as a pharmacy. Let me make it clear that it is the pharmacy that I am rating. The Walgreens store is good, the pharmacy OK. Isn't it the pharmacy that makes us decide where to go for a "drug store"?. This comes from a customer of over 50 years.

My husband has his insurance card that covers the OTC items in the store. Yet everytime he gets his items that are clearly marked OTC and takes them through the checkout it will say they are not OTC. Then at that point he has to pay out of pocket or have them take it off. So to make matters worse they have to void everything by ringing everything up again. Just to rescan the items again. It makes no sense to me. Even when we tell the cashier to take off anything not OTC. They just don't listen.

What a fiasco! After two days of waiting for my contacts that I paid a premium price to have shipped overnight, I received an e-mail from customer service telling me they canceled my order because my doctor informed them that I am not a patient there. What bozos - I uploaded my prescription w/ the order. But they cancel the order and then tell me two days later. This place is the worst! Don't use them - they are guaranteed to leave you frustrated and blind as you wait.