Fandango at Home (formerly VUDU)

Our account is still not working. We can no longer watch the movies we purchased. It's been almost 2 weeks since this ticket was first made. It should not take this long to correct the problem. I demand to speak with someone in charge who can fix the problem today without any further delays or excuses. Prior to this, we had been customers for 8 years, it's repulsive we are not able to view movies and TV shows that we paid for.

This is the worst customer service ever. Where is the supervisor?

I have purchased dozens of movies since before they changed from Fandango Now to Vudu. They replaced one of my purchased movies with a different one with the same title. Multiple contacts to customer service who lie and say they will escalate the matter. Then left hanging for half hour in the middle of a chat! They DO NOT CARE! You buy at your own risk! Never again!

Wow, reading the other reviews, I almost feel guilty.
I've never had a problem with the site. Maybe it's because I have Dish? I don't know, but we've watched all of the Walking Dead, Once Upon a Time, The Following, Blacklist, ect, all with no issues at all. It seems I'm certainly the exception to the rule here! I've Always had problems with Hulu, never with Vudu. Go figure.
My only complaint is the sites UI. Really confusing, difficult to store the movies, and shows you want to watch. I put them in my "Wishlist," which seems to work. Well, anyway, I've not had a problem, so take it with a grain of salt if you wish. Good here.

Vudu's services stream just fine. I have 14mbps coming down from them right now
The catch is this: you can't stream using a browser anymore and are stuck using their app. Their really poorly written app.

Don't $#*! about your T-Mobile Tuesdays $#*!, don't complain about conspiracy thoeries, don't moan and groan about buffering. It ain't them in those instances, it's you. Solutions:
Pay for your movie
Buy physical copies
Get better internet.

Their app sucks on PC and their lack of PC browser play support is horrendous.

Also, jaqueline, you're absolutely out of place review made me smile. Thank you!

I've like Vudu except a tendency to have a lot of buffering and when you purchase something like Season 5 of Greenleaf, they don't list anywhere that the season is not fully out yet. I don't keep up on when seasons done on shows and I thought I was purchasing the full Season 5 of Greenleaf for $14.99. I find out only 2 episodes are available. The rest is available on a week to week basis. This info should be listed on the descriptors.

Had an incident where i thought they charged me 2xs. They froze my acct, took forever to respond to anything, forgot where we were in the conversation so i had to repeat everything, then instead of explaining to me what had happened they deleted the movie and threatened to close the acct if it happens again. Rude and a huge waste of time. Im paying money to use your services and your being rude. Dont threaten to close my acct when you could have just politely explained and i would have been happy to apologize and pay.

I've pre ordered 6 movies and gotten none of them, have to pay full $ as soon as they come out I can buy with no issues.
What bull$#*! and hard to have proof unless isn't not out yet then, it says your pre order confirmed...when it's out it's just disappears

Vudu are lying thieves that won't do anything to help you. I have over 300 movies. Two of my movies disappeared. They won't honor and replace my missing movies. Don't risk losing your money with them. I was a loyal fan of them and profitable customer.Not any more. I searched reviews on line and found out im one of many. Some of you reading this will say they are the best, I've had no issues. Well guess what, that used to be me. Once it happens to you you're gonna think back to this post. You've been warned... UPDATE I started posting on fb, IG ect and vudu started blocking my comments so ppl won't know the truth. Use another service or you'll be out money