I have not received my order yet and have not received an shipping update
So happy it was in stock and cost was at the perfect price for me! Couldn't be happier guys! TY everyone in the VIVID RACING TEAM!
Did not receive all parts that were purchased
Order#*******
Hello!
I am sorry to hear about the delay! It looks like the remaining item is pending shipment so we are grabbing an update from the manufacturer and will send that over soon!
Thank you!
Tiffany 480-966-3040
Experience was great, flawless
I would order again and refer my friends
It was great and love that you can have an update option. They also respond fast
Vivid racing had the parts I needed in stock and made sure they were delivered quickly.
Had a good experience. Will buy again n the future
The experience had no complaints with great service.
Part was exactly as described. Fast shipping and great service!
Items delivered on time and are in good packaging.
My experience was awesome the order can earlier than expected
Got the wrong part, asked for return and still haven't heard back again, been 5 days
Wheels is very nice! I love it! Can't wait to put on my car this summer!
Thank you for your review! We are glad to hear you are happy with your purchase. When installed please feel free to send photos over to us!
-Tiffany 480-966-3040
Amazing and I will definitely be coming back for more stuff!
Fast, smooth, best service and will come back for more
Thank you for your review! We look forward to working with you again!
-Tiffany 480-966-3040
Wrong part frustrated as car all apart just want return and refund
Hello! We apologize for the delay with this, however it does appear the return was just recently requested. Returns typically take approximately 48-72 hours to resolve and process, and it looks like it has been about 24 hours since the request. I do show someone actively working on this so you will be followed up with shortly. Thank you!
-Tiffany 480-966-3040
I haven't try'em but my family is like super happy.
Thank you for your feedback! It is greatly appreciated and we look forward to working with you!
Tiffany 480-966-3040
Items showed up quick and good condition. Packaged well.
It was simple no headaches right part the first time.
Thank you for the feedback! We look forward to working with you again soon!
Tiffany 480-966-3040
Answer: They totally suck. O customer service at all. It's 2 months and I'm still waiting. Once I respond to cancel my order, all of a sudden they briefly wake up. Now they are back to no response. They give a bogus tracking number linked to no real shipper.
Answer: I absolutely wish I would have read this website before purchasing from them! LET THE BUYER BEWARE
Answer: I cancelled my order 3 days ago. They shipped the order to the wrong address, but despite being COMPLETELY out of my control, they refused to give me a refund until they got the order (that THEY themselves had NO idea of the location) until they got it back. The FedEx tracking info provided said they got the shipment back AND signed for it 3 days ago, but I still have no refund. Can't get through to Customer Service via chat, phone, or email. I'm filing a complaint with PayPal.
Answer: Hello, as stated, these were wheels that were mounted, balanced, driven and the order is 2 years old.
Answer: Vivid racing reversed the charges immediately, no issues!
Answer: I found a part for a project through Affirm and was able to order it without paying for everything up front... But just like Ive been seeing on reviews/issues, I might be their next victim
Answer: You can eventually get a customer service rep but they won't do anything. They lie.
Vivid Racing has a rating of 2.1 stars from 761 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Vivid Racing most frequently mention customer service, tracking number and credit card. Vivid Racing ranks 2nd among Car Racing sites.
Hi Tim! We apologize for any confusion regarding the order. It looks like it is still on track for the ship date we gave at the time of order that was agreed to! Its looking to go out around 1/16 however our CS team will be reaching out again shortly to make sure there are no delays.
Thank you!
Tiffany 480-966-3040