Vistaprint

I was trying out some new software and designed my own business cards. I could not decide between two different color schemes and wanted to see the finished products before ordering in quantity. I searched numerous websites, finally settled on Vistaprint due to the price, and ordered a minimum number of cards in each color scheme. I was very pleasantly surprised when the cards arrived. They looked fantastic. I do want to caution you about two things, though:
1. If you are ordering more than one set of cards, put each in the shopping cart rather than ordering separately. You avoid additional shipping expenses by doing this but the company website really does not do a very good job of explaining that.
2. Be careful with the automatic default settings that adds an additional 250 cards at a very low price. If you do not de-select the option, you get charged for it automatically. Other than those two things, my experience was fast and easy and the end-products were top notch. I will definitely keep using this company!

Bought a Photo Mug... experience was fine... price was not particularly competetive nce you factor in shipping etc... The online tool for designing the mug is fiddly, especially if you want try out different options/styles...
Once you get on the mailing list, they drown you marketing spam... wonderful offers of loadsa-freestuff... but of course you pay high postage if you get sucked in.
Overall. They are fine if you don't get sucked in...

Well, actually I did have one issue with a calendar that didn't arrive, so they resent it promptly. I'm impressed with the quality of the business cards I've bought, they are great value.

I was stressing over invitations for everything for my wedding (save-the-dates, wedding invitations, bridal shower, etc). I found this site and I thought WOW look at those prices and I was so worried that they were going to look cheap and $#*!ty or be a scam site but I purchased my save-the-dates from them and I ABSOLUTELY loved them so much that I went back and purchased my wedding invitations from them as well. My Maid of Honor also got the bridal shower invites from here as well and she saved tons of money! I absolutely would recommend this site to anyone! Great prices, fast shipping, and an incredible product.

I had paid more for some products and realized a week later price had dropped. The amazing staff member credited me the difference. This was not expected and lovely way to treat a returning customer - I HIGHLY RECOMMEND VISTA PRINT FOR THEIR SPEEDY AND GREAT SERVICE OVER MANY YEARS.

I ordered Koozies for a family reunion and the delivery date was to be June 21st. This date came and went. I called. They said there was something wrong with the font and it would be going into production, I would receive within the week... I have since called 9 times. I have submitted different fonts, told them I dont care what the font is and have had nothing but empty answers. Speaking with supervisors and managers does not help. Customer Service is located in the Philippines and Jamaica, production is done in Canada. I NEVER ONCE received the promised call back or E-mail from this company. My event is July 10th, they advised I can have the Koozies July 17th. Unacceptable experience. I am now left with no giveaways. TERRIBLE TERRIBLE customer service, communication and response.
I do admit they were quick to cancel my order - my money has not been refunded back yet.
I would not recommend the PROMOTIQUE unit to anyone.

I ordered 4 logo printed mugs and they were shipped UPS in an unmarked box (nothing that says fragile) that was meant to hold six mugs with a top one sheet layer of bubble wrap over mugs in cardboard slots, a roll of bubble wrap in the empty 2 slots for the mug and handle. 2 or 4 mugs had handles broken off. And bottom of one mug chipped. One mug survived. The printing looks great. Online chat customer service was great. I offered up pictures and Customer service resent me 3 mugs. They shipped three in the same flimsy 6 mug box. Two are broken so bad the handles are shattered into many pieces. Looks almost deliberant. One mug survived. For over $50 I got two printed mugs. Not going to bother with customer service because I will just get more broken mugs. I do not recommend the mugs for delivery to Pennsylvania in the USA. They need to rethink their packaging for mugs or state order in quantities of 6. Customer service did a very good job and deserves a 5 star as it was not their fault their packaging and shipping breaks the items. However I am not paying top dollar for damaged goods. So bottom line is buy mugs elsewhere.

Spoke to over FIVE representatives no one was able to help me... tried checking out didn't work. Tried from a few different accounts different computers nothing worked! Would not recommend.

Vistaprint is SCAMMY and MANIPULATIVE in sales practice. They get you through an entire process and at the very end when you get to the purchase button tell you excuses that a payment method offered will not work because they want to redirect you their preferred method or that a sale item has not reached the minimum amount they did not tell you before the provess began. They will deactivate your account ONLY if you hassle them enough. They will NOT delete your account or remove your information. Not unless you live in California where it is mandated by law. Vistaprint states this in writing on the website in a back section area. After they get your information they will sell you out. Beware!

Good customer service. Great business cards. Arrived promptly. Good prices. Started with free business card offer. They have posts of interesting items for sale.

I had received an order of wall calendars (using my own photos) from Vistaprint that were poorly printed and not usable. Previous orders had been produced beautifully. I was so disappointed that I wrote a scathing review in which I declared I would never do business with Vistaprint again. Well, as they say, “Never say never.” Shortly after I wrote the review, Vistaprint emailed me a feedback survey, asking for my opinion of its services. I ignored it, vowing to have no further communications with Vistaprint. Two days later I received another email stating that my new order was confirmed. For a moment I was angry, as I certainly had not placed another order. Upon opening the email, however, I saw that Vistaprint was re-doing the messed up order without charge. Three days after that I got another email informing me that the order had shipped. Within a week, I received the calendars and they were beautiful. So, as it turns out, Vistaprint really does honor its “Absolutely Guaranteed” pledge, even if you don’t actually talk to a representative. Vistaprint read my negative review and immediately set about making it right. All I can say is, “Wow.” I am thoroughly pleased and happy that Vistaprint does indeed practice honorable business ethics. Bravo! And, yes, I will continue doing business with Vistaprint. I will be ordering more calendars sometime this week. Thank you Vistaprint for being true to your word.

I have ordered many things from Vistaprint over many years. Most recently I ordered two sweatshirts (matching artwork, different sizes) and left 3 & 4 star reviews on the items, as the coloring was a bit off, and on 1 sweatshirt the image is slightly off-centered. I left comments to that effect in my reviews, indicating no ill-will or overall dissatisfaction, and would recommend/order again. The day after submitting the reviews I received a Merchandise Credit in my account for the full cost of my order! I was pleasantly surprised as I had no intention of asking for any refund or credit. The only thing that threw me a little is that my reviews are not posted on their site. So it seems they attempt to appease and 'silence' even slightly negative reviews with store credit. I'm fine with the outcome overall, and will continue using Vistaprint loyally. Refunding the full cost of every review below 5 stars would be very costly if they didn't genuinely have such a great track record of producing high-quality, satisfactory work. My only caution is if you like to rely on customer reviews, you might not want to here.