Vistaprint

I ordered a house sign and mugs, seperately, but on the same day. The sign was to get priority manufacture and postage and I paid extra for that. The mugs to get standard postage. The mugs arrived in a few days. After numerous Chats and emails still no sign, although I was repeatedly promised that they were in production and that I would get a tracking number that day. Two weeks later, I get a promise that it will be delivered probably in another week.

Their printing is professional grade, but pretty much the bottom of professional quality. Their templates and ease of use are the best in the business. Their prices are among the highest for online printers. Their add-on fees and upsales can be a little tricky as they create add-on fees for some things the rest of the industry does inclusive with pricing (like uploading a logo). Their website is smart and offers you really low prices on your first visit and then jacks up the price on reorders and return visits after your initial orders. Pay attention to their list prices (not their sale prices) if you are looking for a printer with whom you would like to have a long-term relationship.

Vistaprint is one of the most well known online print agencies and they have a very well done website. The best way to get your money's worth out of them is to buy HALF of what you really want, and then at the end of your transaction, they will try and up sell you to buy MORE. If you bought 100 postcards, after you pay, they will say, Buy another $100 for only X dollars, which is really really cheap. Therefore now I always only buy half of what I need and then wait for the up sell at the end of the sale.

I was initally sucked in by their advertisements of 500 "premium" business cards for $9.99. I gave them a try, ordered 250 premium cards for my business, and received them 2 weeks later. Apparently, Vistaprint.com uses the term "premium" very loosely. Upon reciept I inspected them, and to my dismay but not to my surprise, I found myself somewhat disappointed in what I recieved. My business cards seemed more a novelty item than a premium one.

It appears that the saying "you get what you pay for", rings true in this case. In the future, I will stick with a local press.

A quick note: Although, they advertise 500 business cards for 9.99 and sometimes for FREE, you will end up having to pay shipping and handling costs. You will also have to pay to upgrade anything to what they consider premium standards. And by premium, I actually mean: Premium, to Vistaprint.com's standards. Which, in my opinion, isn't that high.

I'm really impressed with the online customer service which is a huge plus. They have a great selection of designs and good prices. Will definitely be using them again

I have been a long time customer - 14 years. But my T-shirt I ordered was rejected 2 days after payment because VistaPrint is very WOKE. They will not print anything conservative. Such as MAGA or I am pureblood - no covid vax for me. http://www.allhomebased.com/images/TshirtFront.jpg

We placed an order for Business cards. A few weeks later we realized they never came. We called to inquire, and we were told they needed the credit card number again. After being transferred to a supervisor we gave the credit card number, again. A few weeks later, again... we realized that we still hadn't received the order. We called, again... Transferred to another supervisor, he said there's no record of the credit card number on file. I explained that this was the third time we were having to give the credit card number. He didn't offer any solution, or any compensation, he just wanted the credit card number. He wasn't in the lease interested in helping us avoid this from happening again, or trying to solve the issue. We will not recommend or use Vista Print again because of this POOR CUSTOMER SERVICE. By the way... we still haven't received the business cards. :(

TWO OF THREE MASKS HAD NO FILTER WITH THEM. THIRD MASK FILTER HAD REGULARLY SPACED HOLES PUNCHED THROUGH MOST OF THE LAYERS. REALLY?
MASK MATERIAL IS VERY THIN THOUGH COMFORTABLE. PUTTING MY OWN DOUBLE FILTERS IN ORDERED FROM ANOTHER COMPANY.

I have a signicade A frame street sign that takes standard inserts.I buy a pair every two years ( the exact same deisgn):
In Sept 2019 two inserts cost $61
In August of 2021 I bought another pair for $89 ( 50% price increase in 23months)
I just checked today (Sept 1 2023) because i need another pair and the price - $214!
That's a 350% increase in price in FOUR YEARS! I talked to a representative and they said materials costs have gone up. Cardboard and vinyl plastic costs went up that much. Ill never go there again.

There was an error in my original order (my fault) but Vistaprint made the correction free of charge and got the items to me right away. They have earned my business for life!

I ordered 2 custom face mask on July 13th, the estimated arrival date was July 31st. I contacted customer service after the 31st and was told the order had been delayed for 3 to 4 weeks. I contacted customer service on August 21st to see if they had an update on the delivery date, and was told would be delivered on August 31st. I just checked on the status of my order and was told it should ship by the 15 of September. We will see!
Update on September 16th. After contacting Vistaprint I was told my order must be stuck in production and would cancel my order. 66 days and now they want to start over. NEVER AGAIN!

We attempted to order personal checks 3 times. The first time they said there weren't enough numbers in the routing/checking account. When we resubmitted the order the checks were printed and received but the routing/checking numbers were wrong. We called the company and she was very helpful and put the order in (3rd time) and credited the amount. Two days later they requested a copy of a cancelled check be faxed to them which we did. Then two days later they are now requested the logo of the bank be sent to them. At this we cancelled the order because we feel they are jerking us around. We will not deal with them again.