VictorianPlumbing.co.uk has a consumer rating of 1.15 stars from 103 reviews indicating that most consumers are generally dissatisfied with their purchases. VictorianPlumbing.co.uk also ranks 110th among Bathroom sites. The most common issues with VictorianPlumbing.co.uk are around customer service, which is not as good as expected by some customers.
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Overpriced, V. Late and No Communication Ordered a Bathroom cabinet, with delivery promise of 2-7 days. Confirmed it was in stock. The shipping depot receives it from Victorian Plumbing 12 days later and will be another 4 days before it is scheduled to get to me, so I still have not received the item!! No response to queries!! Can find item £200 cheaper else where!!! Unfortunately I trusted Victorian Plumbing to do a timely delivery; Do I trust them now..no waySee critical reviews
Dear Norma, I'm incredibly sorry to hear about the delay with your order. I have checked our system and can see that you were contacted by email yesterday at 5:30pm - could you please check your email for details regarding your cancellation and refund. If there is anything further outstanding please do not hesitate to let me know. Kind regards Alan Victorian Plumbing
Hi Peter, hope you're well and thanks for your question. The answer is yes, day specific delivery is available, but it is down to the courier themselves and there may be restrictions in some cases. The best thing to do is check on the item's product page on our website and choosing the day specific delivery option for more details. If you require any further assistance please contact us firstname.lastname@example.org Kind regards Alan Victorian Plumbing
Hi Kathleen, very sorry to have only come across your question now. I imagine you've already dealt with your return however, I do have an answer for your question. If you are bringing your items back in person it needs to be to our bathrooms showroom in Formby, not the warehouse in Skelmersdale. Yes there will be someone to sign for it. Please check our showroom directions and opening times here http://www.victorianplumbing.co.uk/About-Us.aspx Items will be checked and a refund processed in 7-10 working days. (if you are within your dates for a refund, otherwise it will be credit or exchange. Thanks. Alan Victorian Plumbing
Victorian Plumbing is a major online retailer of bathroom suites and bathroom products.
As well as supplying baths, showers, toilets, basins, taps, tiles and more bathroom products to the UK, we also supply our bathroom products to many countries within the EU including France, Netherlands and Germany. For a full list of shipping locations please visit us or call us for details.
Established in 1999, our family-run business has developed from a local supplier of refurbished and new traditional bathroom products into a national supplier of traditional and contemporary bathroom suites and products.