We desperately needed new shower heads & let's just say Bathselect came in for the win! Their customer service team was very hospitable & I got my order in no time! Definitely worth giving them a try!
I placed an order in April 2024, and never received any communication from BathSelect.com
After many months, when I finally followed up, the customer service rep advised that the model I wanted was no longer available, and made other recommendations.
We finally decided on an alternative model, and shipping arrangements were made.
Months later, I was advised by UPS that the shipper never actually sent the package.
(And I am also suspecting that BathSelect.com sub-contracted by order to another vender via AliExpress.)
The whole situation is super messy, I have no product, and they took my money.
There is another way to describe what they did: FRAUD
Be very careful.
Better to use more trusted vendors, even if the price is higher.
Bathselect is top notch when shopping for bathroom fixtures! I was impressed with the variety of different luxury shower heads there site had to offer! I decided on a beautiful rainfall shower! The quality and design helped modernize my shower and looks amazing! I was happy to find that it was so easy for me to install aswell!
I would definitely recommend it to my friends and family it's very beautiful Bathselect's shower systems are top-notch. Easy to customize able and it has great water pressure, and they add a touch of luxury to any bathroom.
This shower unit was very easy to install, looks great and works really well. The pressure in my area is low but this shower gives a really strong spray and waterfall experience, I highly recommend it. The customer service was outstanding.
I came across BathSepect and purchased the tivoli LED musical remote controlled recessed ceiling mount shower system with hand shower and body Jets, it's ideal for those looking to improve their showering comfort. It has three functions: rainfall, waterfall, and mist, and LED lights that change with water temperature. Quality is great. Sure I'm going to buy another one, next remodel.
The costumer service was super helpful and responsive. They were helpful and everything. They were easy to install and also fixed the water hammering issue that a certain amount of people have with this shower system. After installing the check valves and having no water hammering in the system it is really a wonderful shower to have. I highly recommend!
They charged me twice for a faucet (And denied doing so), sent the incorrect item (wrong finish, options, etc.), and then told me they do not accept returns, but if I sent an email with photos of the item, they might consider it. (This was done after being on hold for over 9 minutes.). Now I have the wrong faucet and have to waste time with my credit card company. I definitely do not recommend them.
I purchased a beautiful exposed shower system. It was $567. When I received the system it was missing the part that attaches to the long rod on one end and the wall on the other. Can't install without this piece. They were helpful, said they'd ship it right away, and they did. Oops wrong part, send me another, oops, wrong part. Third time is a charm, nope, wrong part. Now 6 weeks in, holding up my renovation, starting to blame me. Insinuating I'm purposely holding up my project, costing me for the plumber and tile guy to make 2 useless trips and costing me hundreds of dollars. They start ignoring me, said they sent a rerun label but they didn't. I ended up having to purchase another system, I didn't like as much, and call AMEX to get my refund. Do not trust this company.
I bought the Valencia Rainfall waterfall shower set from bath select back in Jan Only had a chance to be installed back in April. I had bought the gold finish its brilliant gold perfect match for the rest of the bath fixtures. Surprisingly installation instructions was kind of basics so nothing was a surprise, and did not take much to install. All in all this shower set made the bathroom look more expensive. And bathselect deserve a 5 star.
We got our shower set installed last week and just could not have asked for nay better than this. One small issue though delivery was a bit slower than expected non the less given the communication from Bath Select customer service we decided to give it a 5 star review.
I cannot say enough how much I enjoyed working with these guys, they made it super easy and simple to find exactly what I was looking for even when I didn't have a fully formed idea when I started. All of my items came together properly, no random missing bits or weird instructions. I am so thrilled with the new look of my bath, it has been long overdue!
Wow amazing purchased from Bathselect the Milan Bathroom Shower Set with Square Rainfall Shower Head & Body Massage Jets and got it installed last week. I must say I have done many searches for such a shower system but found non comparable to this one. My order arrived on time and When I inspected the package with my contractor we were both pleased that all the parts came with the package ready to install. We did not find any part flimsy or non brass everything was solid. My contractor also was pleased with the clear and simple installation instructions. Bathselect customer service was very helpful all the way in answering all my questions. Thumps up for a great product and service. Will shop again for sure!
Very happy with their selection of products. The customer service is great and the prices are unbeatable. This ended up being the only store I was able to find everything I needed for my bathroom without spending an arm and a leg.
Am extremely happy with this Brushed Nickel Sensor Faucet Bought 14 of them for our hotel renovation. Our hotel full bathrooms are using these and they are perfect. Excellent build quality. It is giving right amount of water without touching any handles.
My choice in shower was an perfectly matched for our bathroom renovation. Quality is everything I imagined it to be made of high material and solid nothing is plastic. Had it installed 2 weeks ago and we got our money worth.
I wanted something stylish but be modern at same time I believe that this is actually it. The black alloy, the adjustable jet nozzles, the flat panel design - how can this shower get any more modern than that? I loved the lightweight and durable, at least I don't have to worry about it falling on me as I bathe. Great product to use when you are trying to relax after a long hard day and highly recommended.
Recently we have been remodelling our master bath and purchased lot of items from this company. We are extremely satisfied with their customer service and overall shopping experience. I would definitely recommend this site for your house remodelling needs.
I have tried different brands when it comes to bathroom supplies but not even a single one of them has lived upto my expectations. There is a wide variety of beautiful products that you could choose from and you will find everything you need including gold finish supplies, LED Color changing shower heads and so much more! Apart from being good looking their products are also high-quality. I have replaced the everything in my bathroom and kitchen with supplies from Bath Select and don't have even a single regret!
I bought a faucet and sink combo from bath select. It was very exquisite and beautiful. I love how the dark colors work well with and provides nice contrast to our counter. One thing I'm concerned about the faucet is it feels a little light to the touch. Sometimes I feel that it might come loose at any time. However, this has not happened. Faucet still works as fine as the day I purchased them. I will highly recommend shopping at bath selects to friends and family..
Answer: We have found many selections of shower set at reasonable price. Most of their products are available in stock so if you are under tight schedule perfect site to order as there is no need to wait
Answer: SCAM COMPANY 100%. WILL NOT RETURN CALLS OR EMAILS.
Answer: An answering service answers the phone, but they cannot actually do anything to help you. Only tell you that someone will call you back, but they don't.
BathSelect has a rating of 4.3 stars from 232 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BathSelect most frequently mention customer service, shower head and high quality. BathSelect ranks 2nd among Bathroom sites.