Recently I needed a new shower setting and decided to go with Bath Select. Not only is the function exceptional, but the gold tone finish looks gorgeous and compliments the overall design of my bathroom very very well.
I purchased some products for my new bathroom at BathSelect and they were nice and cool (a. O. big shower-head with led-lights).
Good website, reasonably priced, easy to order and quickly delivered. All you want from a good (web-) store.
After some time I discovered a manufacturing problem at the shower-head, contacted BathSelect and they promptly sent me a replacement. Good quality service!
Can recommend BathSelect and certainly will buy more products myself.
Roberto
Oakland, CA
I had a fantastic shopping experience with Bathselect. Their customer service is excellent, and the shower items I ordered arrived on time and in perfect condition."
We ordered two shower panels without issue. When they arrive, one was completely damaged with the package opened. The panel was dented and the handle completely broken off. The packaging material seemed a little flimsy to contain a heavy shower panel. Bath select stated to send them pictures and the order number and they would review it and get back to us. We have not heard back from them. It has been over 2 weeks. It was easy to order a shower panel but seems that once they have your money it is game over.
Update: With persistence we now have a replaced shower panel. It was delivered within 2 days of promised date.
We got a very nice shower the material is stainless material and we had it installed 3 weeks ago. Bathselect customer service was helpful all the way in the product selection and the technical aspect. When we got the shower set we did everything is included in the box which was great the shower set was complete ready to install. Our only concern was the delivery schedule although it said ships within 24 hours but if you order the product on Friday (that's what we did) it won't ship till Monday which was a setback. Other than that we are pleased with our purchase.
You get an answering service when you call the posted customer service line. No one calls you back. They have a spot online to submit return requests. No one follows up. It has been over 2 weeks and no one has responded. I am currently out $975. Stay away!
We have got from bathselect the gold shower system with digital display, our contractor installed this shower system last week, and he said installation instructions were straightforward. We would have given bathselect 5 star but shipping was bit slow. We will be buying again from bathselect soon.
They charged me twice for a faucet (And denied doing so), sent the incorrect item (wrong finish, options, etc.), and then told me they do not accept returns, but if I sent an email with photos of the item, they might consider it. (This was done after being on hold for over 9 minutes.). Now I have the wrong faucet and have to waste time with my credit card company. I definitely do not recommend them.
Received product with no installation instructions... requested proper installation instruction from the manager but ultimately had to return product after waiting 6 weeks and getting the run around. This company is a joke!
They even charged me for the return shipping!
After research I purchased this Bathselect shower system. It was installed January of 2018. Been using this for over a year and have not encountered any issues with it. The water pressure is excellent, the design is so sleek and minimal. Very pleased with this purchase and would recommend to anyone looking for an affordable
Incredibly fast shipping,I bought A nice looking faucet for a great price, doesn't break the bank for those concerned.It works well and all the features were present as was advertised.This is great, I love everything about it, it met all my needs, simple to install and the water pressure is great.I highly recommend this.
Quality & service is excellent! Customer service people at BathSelect are friendly and helpful. They helped me all along from my shower customization to product finish selection and recommendation. I was pleasantly surprised to see shipping took only couple of days and was free. I would for sure shop again at BathSelect for my future bathroom projects.
I absolutely adore the shower system I received from bath select. Installing in multiple properties at that. Installation was perfect, along with my shower experience. My Tennant's have no complaints either. This was definitely a hit for the home team!
Bought from Bath select the Platinum Shower Set with 5 Functions and came on time. Must say this is probably the Best shower system I have ever used material was all stainless steel and solid brass NO plastic parts whatsoever. The LED shower is just amazing changed my showering experience. It feels like in you in some fancy spa. Just simply love it and thanks customer service at Bath Select you guys have always been helpful in answering my questions. Highly recommend :)
They have a lovely unique variety. The customer service was top of the line, I had a few questions and the answered them no problem. I even learned a few new things. I recommend going here for any bathroom needs/wants, you won't regret it if u do!
After purchasing this BathSelect shower I will never purchase another one again. The LED lights are awesome and the shower jets are as relaxing as being in a jacuzzi! For anyone looking into buying a new shower set I suggest you look no further! You won't regret or be disappointed!
They are a scam. We bought a shower kit from them. They were very nice but then we found out from our plumber we could not use it because it would not meet code. So we tried to cancel the order but they said it was too late. When we received the item we never opened the box and returned it at our expense which was fine. Then they charged us 15% stocking fee- $120. WHAT? They don't return phone calls. Please save your self the aggravation and don't deal with them
Bathselect is my go-to for bathroom upgrades. Their fixtures are of the highest quality, and their shower head is so wonderful with the different setting. I highly recommend this product.
This is hand down one of the best sensor faucet I ever tried. The sensor works extremely well and the turns on and off almost in an instant. The design looks very simple but it has that sort of elegant feel to it, and the oil rubbed bronze finish only made it look much better. Worth the price.
Customer Service is very helpful. Quick to answer all questions I had and made the ordering/install process a breeze. The products are high quality, affordable and beautiful. Thanks for having the best on the market
Answer: We have found many selections of shower set at reasonable price. Most of their products are available in stock so if you are under tight schedule perfect site to order as there is no need to wait
Answer: SCAM COMPANY 100%. WILL NOT RETURN CALLS OR EMAILS.
Answer: An answering service answers the phone, but they cannot actually do anything to help you. Only tell you that someone will call you back, but they don't.
BathSelect has a rating of 4.3 stars from 232 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BathSelect most frequently mention customer service, shower head and high quality. BathSelect ranks 2nd among Bathroom sites.