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After visiting Bathroom City and viewing the Lucido vanity unit we ordered it immediately. Unfortunately as I checked my delivery today the unit had been damaged in transit. I spoke with great customer service advisors who were very understanding and helpful dealing with the matter immediately by issuing a replacement free of charge, which is to be delivered on their next available delivery. So refreshing not to face a brick wall when speaking to customer service. Thank you for both your help! We look forward to recieving the replacement ready for our new bathroom installation.
After visiting Bathroom City and viewing the Lucido vanity unit we ordered it immediately. Unfortunately as I checked my delivery today the unit had been damaged in transit. I spoke with great customer service advisors who were very understanding and helpful dealing with the matter immediately by issuing a replacement free of charge, which is to be delivered on their next available delivery. So refreshing not to face a brick wall when speaking to customer service. Thank you for both your help! We look forward to recieving the replacement ready for our new bathroom installation.
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