Kitchen & Bath Authority
business logo of Kitchen & Bath Authority

Kitchen & Bath Authority

Overview

Kitchen & Bath Authority has a rating of 4.5 stars from 1,894 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kitchen & Bath Authority most frequently mention kitchen bath, shower door and great experience. Kitchen & Bath Authority ranks 298th among Kitchen sites.

service
61
value
54
shipping
46
returns
31
quality
36
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5,389 reviews
How would you rate Kitchen & Bath Authority?
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Illinois
1 review
0 helpful votes
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Received Broken Chair
January 21, 2025

These chairs are beautiful, but unfortunately one of the chairs arrived damaged and it was outside the return window. The handle on the back was broken and loose which is disappointing as this is the focal point of the chair. Also, the bottom lining was slashed open.

Date of experience: January 21, 2025
Pennsylvania
1 review
0 helpful votes
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Kitchen faucet
March 24, 2025

All went well. I was able to find the product I wanted, in stock, shipped and delivered as promised. It was installed and looks great. I am very satisfied with my overall experience!

Date of experience: March 24, 2025
Florida
1 review
0 helpful votes
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Smooth as Silk
January 17, 2025

Everything went as smooth as silk from ordering two delivery. I had a rather large crate delivered with exposed cardboard surrounding my shower stall. No dings. No problems.

Date of experience: January 17, 2025
Arizona
1 review
0 helpful votes
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I was charged and never received the product.
February 16, 2025

This is criminal. I was charged and never received the item. I worked with customer service and they would claim to ship and the item would never arrive.

Date of experience: February 16, 2025
Pennsylvania
1 review
0 helpful votes
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Arrived in good time
April 29, 2025

Arrived in good condition in timely manner to the address provided. Would recommend using this company for your bathroom supply needs.

Date of experience: April 29, 2025
District of Columbia
1 review
0 helpful votes
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Smaller than I thought
February 11, 2025

The sinks are fine. I should have done a. It more research as the sinks are a bit smaller than I would have liked. They are fine quality, just small.

Date of experience: February 11, 2025
California
1 review
0 helpful votes
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Excellent service
April 9, 2025

Excellent service, competitive pricing and fast delivery. I would definitely use this website for my future remodelling needs.

Date of experience: April 9, 2025
Wisconsin
1 review
0 helpful votes
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Great site
March 20, 2025

KBAuthority had exactly what I was looking for at great prices. Will definitely be a return customer!

Date of experience: March 20, 2025
Florida
1 review
0 helpful votes
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Delivery Ontime
December 19, 2024

The product arrived on time and in good condition. However, it did not fit.

The return experience was not pleasant. I had to pay $40 to return and then the re-stocking fee on top of that.

Date of experience: December 19, 2024
Colorado
1 review
0 helpful votes
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Shower Pan
February 7, 2025

Product arrived in a timely manner and in new condition. Would use this company again.

Date of experience: February 7, 2025
Washington
1 review
0 helpful votes
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Prompt delivery
February 24, 2025

The sink we ordered was delivered quickly and arrived without issue

Date of experience: February 24, 2025
Virginia
1 review
0 helpful votes
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Received
February 3, 2025

Fast shipping, great customer service. I would order form here again.

Date of experience: February 3, 2025
Florida
1 review
0 helpful votes
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Not received order
December 10, 2024

I have not received an order placed on 12/5/24 sales order # *******
Placed a phone call and spoke with some one over a week ago. Never heard back.

Date of experience: December 10, 2024
New York
1 review
0 helpful votes
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Amazing service!
November 27, 2024

They confirmed my order quickly and helped me order a faucet that wasn't going to take 6 months to get delivered! Would definitely use them again!

Date of experience: November 27, 2024
Virginia
1 review
0 helpful votes
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Good experience
December 16, 2024

Good experience. Product in stock when not in stock with other vendors

Date of experience: December 16, 2024
Iowa
2 reviews
0 helpful votes
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Exactly what I ordered
November 25, 2024

Received my order in a timely fashion. Was well packaged to prevent damage.
I have not installed the base yet but it looks and fills sturdy

Date of experience: November 25, 2024
Oregon
1 review
0 helpful votes
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Perfect
November 12, 2024

Purchased this hoping it would match my other faucet and it's perfect. The shipping was faster than I expected, and the customer service was great!

Date of experience: November 12, 2024
California
1 review
0 helpful votes
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Quality
December 2, 2024

The quality of the ordered table was as advertised! Excellent finishes and color and construction!

Date of experience: December 2, 2024
Minnesota
1 review
0 helpful votes
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Mirrors
December 2, 2024

Sorry, I can't really rate these as they're not installed yet.

Date of experience: December 2, 2024
Maryland
1 review
0 helpful votes
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Great!
November 20, 2024

Overall great experience and quality. Received in a timely manner and fairly seamless to install.

Date of experience: November 20, 2024