Kitchen & Bath Authority Questions & Answers

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Here’s what consumers have asked with answers from Kitchen & Bath Authority staff and previous consumers.

4 questions answered

0% answered in 1 day

Question:

I have a question about bath glass door, could you cut the return panel to the size i need? I have a question about bath glass door, could you cut the return panel to the size i need?

Answer:

Dear Ying, we would be happy to work with you, please reach out to one of our sales associates at 800-634-0410 option#1

By Gregory S., over a year old

Question:

I see a lot of comments about slow shipping and lack of communication. what's being done to rectify these issues? I see a lot of comments about slow shipping and lack of communication. what's being done to rectify these issues?

Answer:

Dear John, we always strive to provide great service and quick shipping but we are not perfect as much as we would love to be there are many factors that come into play when shipping large items such as vanities, shower doors and tubs. We work with our suppliers and shipping companies to resolve any back-order issues and shipping delays but rest assured we always give 100% to make sure our customers are happy at the end! Please call us should you have any questions or concerns we will be happy to work with you!

By Gregory S., over a year old

See more answers (4)

Question:

Hi, i'm a builder in maryland. i am interested in the fresca fcb8336gg-i valencia 36". could you send me a sample of the slate gray color Hi, i'm a builder in maryland. i am interested in the fresca fcb8336gg-i valencia 36". could you send me a sample of the slate gray color

Answer:

Horrible products and experience with Kitchen and Bath Authority. I highly recommend purchasing from a company that's not a fraud.

By Nancy P. over a year old

Question:

I need to know if you have everything in stock that is in my cart and can ship my stuff tomorrow. it is about $2200 in brizo items. I need to know if you have everything in stock that is in my cart and can ship my stuff tomorrow. it is about $2200 in brizo items.

Answer:

Clay, we would be happy to work with you, please reach out to one of our sales associates at 800-634-0410 option#1

By Gregory S., over a year old

Question:

We can't fit the shower through the bathroom opening, is it returnable?

Question:

Hi-do you have item dreamline dlt-1132420 slimline 32 d x 42 w x 2 3/4 h single threshold shower base (white) in stock for immediate shipment?

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Kitchen & Bath Authority Questions & Answers

I have a question about bath glass door, could you cut the return panel to the size i need? I have a question about bath glass door, could you cut the return panel to the size i need?

I see a lot of comments about slow shipping and lack of communication. what's being done to rectify these issues? I see a lot of comments about slow shipping and lack of communication. what's being done to rectify these issues?

Hi, i'm a builder in maryland. i am interested in the fresca fcb8336gg-i valencia 36". could you send me a sample of the slate gray color Hi, i'm a builder in maryland. i am interested in the fresca fcb8336gg-i valencia 36". could you send me a sample of the slate gray color

I need to know if you have everything in stock that is in my cart and can ship my stuff tomorrow. it is about $2200 in brizo items. I need to know if you have everything in stock that is in my cart and can ship my stuff tomorrow. it is about $2200 in brizo items.

What are the standard shipping time frames? i don't want to order without knowing when my item will be here.

We can't fit the shower through the bathroom opening, is it returnable?

Hi-do you have item dreamline dlt-1132420 slimline 32 d x 42 w x 2 3/4 h single threshold shower base (white) in stock for immediate shipment?

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