Absolute joke of a company who sell faulty and cheap products that are not fit for purpose.
We purchased a bathroom suite from them just under 3 years ago and have had nothing but trouble with all the taps that however many times you replace the cartridges or entire taps they still drip again after a few months. All taps (basin & bath) have now been replaced. 3 plumber visits and also changed cartridges myself, no drips for 2 days and now the shower is dripping through new bath taps. It's not possible to speak to a real person, all complaints are handled by email, they just keep sending out replacements that also don't work.
Also had two toilet seats that don't fit properly and just end up breaking.
Awful company and joke products, AVOID!