Viagogo

Thank You viagogo for this platform! Managed to purchased the standing pen tix and the tix is LEGIT! Even tho the price is slightly higher but it was definitely worth it!
Big thanks! Cheers and Keep up the awesome work Viagogo & Team!

I sell my wonderfruit tickets through viagogo and it sold just in few days. Honestly I was also scared looking at the reviews here, especially when I have to wait around 2 months until the event take place to get my payment. I started to think will I get paid or not and asked to CS may times. Their CS is quite fast in responding my messages and they also assure me that I will get paid as long as I put the right payment info & no issue with the tickets.
The event take place on Dec 14th, my payment processed on Dec 26th (exact 8 working days after the event). During the money transfer there was an issue with my bank account so the amount is transferred back and I have to change my payment method. So I choose Paypal since there's no Indonesian bank on the option. Finally I get the money on Dec 28th through Paypal.
I'm not lying I was so scared I will not get my money at first but turns out everything is fine, only it takes longer time compared to selling your tickets to direct buyer but I think this is a win-win for buyer & seller as well.

Greatly recommend the service.
I've bought the tickets for the Drake concert at New York one day before the event.
There was a problem with the seller and they replace me with better tickets. Support reply very fast and was so helpful!
Totally recommend it!

Almost not using it due to all the bad reviews, am glad I took the risk and got ticket on time at the hotel and everything works perfect! Got 2nd row ticket to Koji Tamaki show which is unbelievable! Thank you

It concerned order ******* purchase of tickets for the Porto match. I sincerely advise against it, it is not the official ticket distributor of the Porto club and the club confirmed that it is "fake" and nothing to do with VIAGOGO. Tickets arrived in Lisbon on the day of the event at 14.30 and the match was of course in Porto, despite many contacts that tickets do not exist and should be delivered 3 days before the event or we asked for electronic tickets, they were promised that they would be sent, but they were not sent by the start time. I do not understand such behavior of this company and of course a refund for tickets was written to us that it is not possible. HJ I advise everyone against this VIAGOGO company and I recommend platforms that have contracts for the distribution of events in a given country. This company is a hoot.

Sorry to here about the bad experiences but I went to see Drake and Migos on November 6 and we bought our tickets about 5 days before the show. The one thing that sucked with this site tho was the booking charge but it was totally worth it. I was pretty scared after reading the reviews but I had THE BEST EXPERIENCE. The seats were exactly what we paid for and it was super easy to order from the site. 100% will use Viagogo again!

I bought tickets to see the Swedish metal band Sabaton for their concert in Chicago on October 26. When I bought the tickets I started to see all the negative reviews about how it's a scam and I shouldn't buy from them. About a week or two before the concert I got and email saying the tickets I got earlier were fakes, and they sent me 2 new copies of the tickets. I was anxious from the time I got in my car all the way until they scanned my tickets. The tickets scanned, my friend and I got in and we had a great night. From my experience Viagogo is a good company with some people who try to scam buyers using the site. This review won't bring any money back that may have been lost but it should give some confidence to anyone who is trying to buy from them that their are good sellers out there. Thanks to Viagogo for being so quick to resolve the issue with the tickets and gave me a great night. While I personally won't be using the site again due to all the bad reviews, I will say that their service and support is greatly appreciated.

Customer service was great!

Basically I bought a ticket for football game in Portugal.

Had issue with the verification, sent an email, and not even 5mins later they called me and dealt with the problem.

+ good price

Ils sont top!

If you bought tickets on Viagogo before reading the reviews and are now having an anxiety attack reading through the 1-star reviews, I just wanted to let you know that it's not all bad. I know how you feel because that was me just about a week ago. I used Viagogo to buy tickets to BTS' Love Yourself World Tour at Citi Field. I had gone on the official site too late and the tickets were all sold out. My mom quickly found an alternative site, Viagogo. "It was the first one that popped up," she said, "so it must be legit." Well, no, they probably just paid for their site to be advertised on Google. That is, however, not the point. On Viagogo, I soon found two tickets for relatively good seats in Citi Field. Of course they were overpriced. A lot of 1-star reviews are people complaining about the high prices. What do you expect on a resale site? Anyway I wanted to see BTS so bad I was willing to pay pretty much anything so price was not the issue. The issue came after we made the purchase and I began to read the reviews for Viagogo, as you are probably doing right now. I read reviews from an overwhelming amount of unhappy customers with fake tickets and the panic set in. I spent the two months leading up to the concert anxious that my tickets would not work or that they would be sent too late (with the 3 day before the concert guarantee). I realized that I could not do anything about it so I just waited impatiently for the concert day to come. Two weeks before the concert, my tickets arrived! That was definitely a good sign that things were looking up. They looked legit (if you're worried about your tickets having someone else's name on them, don't worry they will still work). When finally the concert day came, we walked up to the guy checking tickets and my heart was pounding. I was so ready to write Viagogo a very angry 1-star review. As the man scanned my ticket, I heard the satisfying ding. It worked! I was so so happy. My doubts quickly faded away and I had honestly the best night of my life. In conclusion, Viagogo is not all bad. Since it is a resale site, it all depends on the person you buy from. I want to tell you to have hope and believe in the validity of your tickets. Since mine worked, I have hope for yours too. I'd like to think that the majority of people selling on Viagogo are nice people just trying to make a little bit of a profit and not selling fake tickets/scamming people. I am extremely grateful that the person I bought from was one of these nice people. I overall had a good experience using Viagogo. I however will never be using this site again because of all of the anxiety that it caused me.

I ordered tickets to see JLO in Philly. I was really nervous because I saw all of the negative reviews about Viagogo. I received my tickets within two hours. It was a really smooth process! I paid less than Ticketmaster was selling them for. I had a great time!

Just stumbled across this and I am suprised about the reviews.

I wanted tickets for a sold out event and found Viagogo, they host a platform to allow people to resell their tickets for more or less than the face value.

I paid a little more than face value and also the fees which where clear when checking out, and received them in plenty of time and really enjoy the event, with great seats as well.

No problems here, and can only recommend.

I read the bad reviews that talk about scams and poor service AFTER I had purchased my tickets and I was honestly scared to death. However, the MonstaX concert tickets that were only $18 got us in perfectly fine! The service was prompt, the given seats were good and the concert was amazing! There were other amazing deals on the website as well so it's hard to fault Viagogo at this point. I will definitely be ordering some more tickets from there :)

I ordered tickets in April for the WWC in France. Left the US to go to Spain before arriving in Le Havre for the game on June 20 (arrived the 19th). I had my tickets delivered to the Le Havre hotel and arranged to have someone sign. On first delivery attempt, the tickets were so badly damaged that the receptionist declined to sign. They were returned. As of June -8th Viagogo was replying to my frustrated communications with emails saying they were working on the situation but they wouldn't be responsible if I didn't receive them. You can imagine my frustration. I had already booked a hotel, flight and promised my two children they would see our home nation play in the WWC. I was beyond frustrated. Needless to say Viagogo just kept reassuring me they would get me the tickets. Ultimately, despite the anxiety and frustration, they delivered the tickets as promised and the seats were exactly right. Good job viagogo

I used this site many times. I always get tickets on time. Everything is great. I used this site many times. I always get tickets on time. Everything is great.

Based on the negative reviews, I was nervous that I would not get into the Imagine Dragons concert. However, the tickets (which showed the name of the person who owned them previously) were scanned and I had no issues.

Not going to lie I was a little skeptical about using this site since I had never in my life heard of them. I read a few reviews some good some bad and in the end decided to take a chance. I purchased a ticket to Coachella 3 days before the event. They were originally going to be mailed to me but they instead decided that having a pick up point for me close to the venue would be best. They kept in constant contact with me emailing me with updates. Even if I had a question the response time was excellent.

We went to a huge music concert for a big name band last night. Bought the tickets through viagogo a couple of weeks ago and then read the terrible reviews. The cheapest tickets to the concert from the mainstream seller were $65 - we got ours for $22 each. The only downside was the hefty fee they slug you at check out, but even including this fee, they were half the cheapest price. The tickets were immediately emailed to us, got us in to the concert no trouble and were exactly the seats we had booked.

I got a ticket to a barcelona match and it was a good price. The ticket worked so I had a great experience.

I was worried because I bought my ticket to a Barcelona match and then read these reviews. Here is the thing, when you buy your ticket, you don't get the tickets immediately, Viagogo has to source them from someone else and then they deliver it usually within the next hour or so that made me uncomfortable. Also there is a surcharge fee at checkout but you don't have to buy the tickets, it's not some hidden cost. I got a good deal overall so I am happy with the service.

We purchased 3 tickets for a Wallabies Game at Suncorp Stadium that were together. Get the download and discover they are in someone elses name, the cost is double and the tickets are not together. Ticketek and Suncorp Stadium have both declared that they will not honour tickets purchased through Viagogo. Viagogo have not responded to complaint emails and there is no phone number to call them. Say Goodbye to $500.00.

I recently sold tickets I had purchased for an event that occurred in Russia this year. I was unable to attend at the last minute due to a family emergency.

I was able to set my own price based on Viagogo's recommendation and sold tickets for five of the seven matches I had tickets for. By way of comparison I listed tickets on Stub Hub International for one match and never heard back from Stub Hub and could not even find my listing on line.

Viagogo notified me when the sale was about to take place, confirmed I still wanted to sell my tickets,thereby giving me the option to back out if with no penalty.

I confirmed I still wanted to sell the tickets, I then got an email from Viagogo with a FEDEX Label attached to it. I printed out the label, put the tickets in the FEDEX envelope pressed a button to schedule FEDEX to pick up my tickets and the FEDEX driver came and picked them up within the requested time period.

One day before the match I received a notice that the person that bought my tickets had received them. One day after the match I received a notice that my payment would be processed in 5-7 business days.

Exactly 5 business days later the funds were deposited in my account.

Hi bought my daughter tickets to 21 pilots brisbane

Not only did I get charged huge fees thectickets were $81 each. I ended up paying twice that on this web site

Even the ticket came to me at $80i feel so cheated

I have used Viagogo several times from the U.S. to but tickets to concerts in London. I am an air crew member and frequently don't know until the last minute if I can attend an event. I have booked both online and over the phone and have always had very satisfactory service. A few years ago at the Take That Progress tour when we went to pick up our tickets we were treated to t shirts, hats and French fries from the girls working the tickets desk. Always a pleasant experience.

I couldn't get hold of tickets and to be honest couldn't be bothered refreshing my PC screen to get face value ones at 9am on a Friday morning.

Came across viagogo and had no problems. Yes, I paid a little more, but the charges and fees where ok and clear, and the tickets arrived a week before the event via DHL. No problems and enjoyed the event. Thank you Viagogo