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VevorReviews 2,531

4.4

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From the business

Vevor is a Home Improvement brand that empowers Home Creators to upgrade spaces with pro-level gear at fair prices.

From backyard makeovers to apartment innovations, we deliver uncompromised quality through vertical integration — combining precision engineering with the joy of making.

We dismantle price barriers so every upgrade reflects your vision — where garages become workshops and balconies become oases.

To upgrade every space isn’t just a task — it’s a declaration of reinvention.
Build with Vevor.


vevor.com
Rancho Cucamonga, CA, United States
+271
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Vevor Reviews Summary

The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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Great products
April 21, 2025

I have purchased a variety of products from Vevor from a sewer camera, fuel pump and transfer pump, landscpe cloth, hose reel and roads markers. All were of good quality and continue to serve me well. Great products, great price and fast shipping.

Date of experience: April 11, 2025
Michigan
1 review
0 helpful votes
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Ordered and received on time and at a better price than Lowes

Date of experience: April 11, 2025
New York
1 review
0 helpful votes
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Easy shopping!
April 21, 2025

Extremely wide variety of products available, not limited to just tools.

Date of experience: April 11, 2025
Missouri
1 review
0 helpful votes
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Always the best products, prices, shipping, availability.

Date of experience: April 8, 2025
New Jersey
1 review
0 helpful votes
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I tell people everything I buy from Vevor has been great. I haven't made any large purchases from Vevor but items I have purchased in the low price range up to two hundred dollars have been very good.

Date of experience: April 8, 2025
Illinois
1 review
0 helpful votes
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Ordered March 27th, Said to expect delivery by March 30th. Shipping tracker information was a little slow. Cutter went from Texas to New Jersey, then to Illinois? Cutter arrived on my front porch at noon on April 1st (still a very quick delivery).
Cutter was well packaged. Price was just over $200 (including Illinois sales tax). Price seemed a little too good so I checked several YouTube videos reviewing their experiences with the cutter and all were positive, I had never purchased from Vevor but I decided to take a chance.
Some reviewers complained the pressure gauge did not give readings in PSI, but mine does.
Some reviewers mentioned that the supplied air hose fits too loose on the supplied barbed fittings and leak air. They still do.
As far as those supplied barbed fittings, the supplied regulator seems to have 1/4 inch NPT (tapered} ports for the inlet & outlet, but the fittings appear to be 1/4 inch straight threads making for a loose fit.
The brackets that mount on top to wrap all the cords around are a little too short. If they were an inch or two longer, they would hold all the cords in place better,
As for how it operates. Its been almost 20 years since I last used a Plasma Cutter (and that was a Lincoln "pro" unit where I worked) so I'm a little rusty.
I only tried it on 240 volts plugged into my 50 amp welder outlet. First I set the air to 60 PSI and amps at 35 to cut through a 13 gauge (. 072"/1.83mm) steel angle. It cut through with no problem.
Then I set the air to 65PSI and cranked the amps all the way up to cut a 1/2" bar (actually. 520") and it cut through that also. It wasn't the cleanest cut, but I'll chalk that up to rusty technique. Overall, as long as this unit continues to perform like this, I think I got a good deal.

Date of experience: April 5, 2025
Wisconsin
1 review
0 helpful votes
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Great plasma
April 15, 2025

Great product Great price lady shopping 2 days and it was home.

Date of experience: April 5, 2025
Virginia
1 review
0 helpful votes
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Great Product!
April 15, 2025

Very satisfied with quality of product and customer service!

Date of experience: April 5, 2025
Texas
1 review
0 helpful votes
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Great experience
April 15, 2025

The shipping of orders has been fast to arrive. The products are great and are doing as expected.

Date of experience: April 5, 2025
North Carolina
1 review
0 helpful votes
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We recieved an order of garden fence and posts. The posts were perfect but the garden fence had broken wire throughout due to manufacturing, not shipping. It was still usable but I would not buy the fence again.

Date of experience: April 5, 2025
Florida
1 review
0 helpful votes
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Vevor Destroyed My Trust – Worst Experience as a Business Owner I own multiple restaurants and have been a returning customer with Vevor—but after this disaster, I'll never buy from them again. I ordered two machines. One came damaged beyond repair, and the other never arrived. I contacted customer support immediately and was met with scripted, robotic replies. Every day it's the same copy-paste message:
"We'll contact the team."
"We've marked your email as top priority."
"Please be patient." It's been over a week. No action. No working tracking number. No replacement. I provided photos, tried to upload a video (which failed), and asked multiple times to speak to a manager or receive a phone call. NOTHING. Meanwhile, I have a grand opening next week and they're asking me to wait 10–15 days or fix the item myself. Absolutely unacceptable. Vevor doesn't care about loyal customers or time-sensitive situations. They just take your money and disappear when problems arise. I've ordered many times, but this is the last. I'll also be sharing screenshots and this experience across all platforms. This is the worst customer service I've ever dealt with in the U.S.
Avoid at all costs.

Date of experience: April 4, 2025
Vevor .. Vevor Rep
5 months ago

Dear customer,

We deeply apologize for any inconvenience caused. We value your satisfaction and want to ensure a smooth resolution for you. Thank you for bringing this matter to our attention and we would like the opportunity to address your concerns and regain your trust.

According to the logistics information, all three of your packages have been delivered. Could you please tell me which package was not received?
As for the problem of product damage, which product was damaged? Could you please provide product pictures to illustrate?
Also, could you please advise if the package was damaged when you received it? Can you please provide an overall picture of the outer package?

If the email does not allow you to upload the video, you can log in to http://wetransfer.com to upload the file, then get the link, and attach the link to the email and send it to us.
Or you can send the video/picture as an attachment to our email support@vevor. Com using your logged in email.
After receiving it, we will contact the technical staff to solve it for you.

If you have any further questions, please feel free to contact us and wish you a happy life.

Best regards,
VEVOR

Florida
1 review
0 helpful votes
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Beach cart
April 13, 2025

The cart was exactly as described. Felt that the jigs for the tires were an excellent guide for size very easy to put together. Just what we were looking for.

Date of experience: April 3, 2025
Hungary
1 review
0 helpful votes
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Elégedett vásárló
April 13, 2025

Korrekt kiszolgálás gyors szállítás jó érték ár arány csak ajánlani tudom

Date of experience: April 1, 2025
Australia
1 review
0 helpful votes
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7 weeks and still waiting for them to refund or replace the faulty item. They are not helpful and offer part refunds which is not acceptable - who would accept a 20% refund, it's disgusting. When something has a warranty it should be refunded in full or a replacement offered. It is completely ruined so repair is not an option. Avoid this company at all costs. Shocking. Purchased a VEVOR Portable Storage Shelter Garage Storage Shed and not even 8 months after purchase it's falling apart. Terrible after purchase service, have been chasing a replacement or refund as it has a 12 month warranty but getting nowhere after 7 weeks of follow up. Don't waste your money.

Date of experience: February 17, 2025
Vevor .. Vevor Rep
5 months ago

Dear customer,

Thanks for your message
The refund is finished, please check your paypal
Please feel free to contact us if there's anything we can do for you
Have a good time

Regards,
VEVOR

Georgia
1 review
0 helpful votes
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Proving to be a good company.
April 9, 2025

I continue to shop with skepticism for whatever reason, and they continue to show that the products meet my needs at a very reasonable price every time.

Date of experience: March 30, 2025
New Jersey
1 review
0 helpful votes
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Ordering from Vevor
April 8, 2025

Great experience and customer service! I definitely would recommend Vevor and plan to use them again

Date of experience: March 29, 2025
Virginia
1 review
0 helpful votes
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Second order
April 6, 2025

Merchandise quality and shipping have been higher than expectations. Prcing, especially clearance items, is lowest around…. Thank you all

Date of experience: March 27, 2025
Texas
1 review
0 helpful votes
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Good products at a fair price!
April 6, 2025

At a time when we in the building industry are reeling from unbridled inflation, it is good to find a company where we can buy useful Products for a fair price.

Date of experience: March 27, 2025
Alabama
1 review
0 helpful votes
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The user doc is typical Chinglish. If you know what it's trying to say you'll be ok. It seems to me that companies tyhat are marketing Chinese made products need to seriously engage people that are English speakers as their primary language. Dont rely on AI, or other marginal methods of writing documentation. Then have an editor read whats about to be printed/posted.

Date of experience: March 27, 2025
Virginia
1 review
0 helpful votes
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Awesome bang for the buck
April 6, 2025

Ordered and was here few days later. Very satisfied with the quality

Date of experience: March 27, 2025