From the business
Vevor is a Home Improvement brand that empowers Home Creators to upgrade spaces with pro-level gear at fair prices.
From backyard makeovers to apartment innovations, we deliver uncompromised quality through vertical integration — combining precision engineering with the joy of making.
We dismantle price barriers so every upgrade reflects your vision — where garages become workshops and balconies become oases.
To upgrade every space isn’t just a task — it’s a declaration of reinvention.
Build with Vevor.
Vevor Reviews Summary
The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
The ordering was simple, and the product was at a good price!.Cool to the touch and all the bells and whistles for that price of a toaster!
I ordered a ATF transfer pump and it was damaged in shipping. Customer service was very easy to work with, to resolve the damage. I was very impressed with them. I will say that the communication was by email, but they do respond and take care of the issues.
Poor quality welds are showing cracks and poor penetration. Shipping box was a wreck when delivered. Very disappointed, unusual for vevor.
When I called for a refund your people pushed for me to keep the product even though it didn't fit at all
The item did not arrive with all of the pieces needed. Part of the puller was missing a section that was needed to make it work
Dear Karen R,
We apologize for what you have experienced on Vevor.
And we would like to work together to resolve the case to your satisfaction.
We sent an email to you.
Could you please check your email box and reply back?
Don't worry.We will be more than happy to assist you further.
Have a great day.
Vevor Team
Outdoor hydroponic setup was too hot and root rot was a thing. A thing of the past I should say!.25 HP chiller gets my water down to 65 with zero problem. Small until, super quiet! :)
Tolle Räder aber der Rest ist kaum zu gebrauchen und es wackelt alles nur herum
Dear Maik,
We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We sent an email to you.
Could you please check your email box and reply back?
Don't worry.We will be more than happy to assist you further.
Have a great day.
Vevor Team
Had a bad experience with Vevor delivery...after 10 days they have not provided a valid TR#...was supposed to deliver the tool in 5 days...just buy from Amazon
Dear Antonius,
We feel so sorry for your unpleasant experience.
Our support team communicated this issue with you in email.
Hope you 're satisfied with our sulotion.
Beg your pardon and understanding.
If you have any other questions, please don't hesitate to contact us.
Have a great day.
Vevor Team
Do not inder any circumstances order from Vevor directly. They lie about shipping dates and do not honor promises to refuns. Scam!
Dear Ima,
We feel so sorry for your unpleasant experience.
Our support team communicated this issue with you in email.
Hope you 're satisfied with our sulotion.
Beg your pardon and understanding.
If you have any other questions, please don't hesitate to contact us.
Have a great day.
Vevor Team
Received what I expected when seeing and ordering it. Quality material and sturdy once installed.
What i was looking for.good price well packaged and quick delivery
Vše podle popisu, funkční, masivní. Rychlé dodání.
Everything is oke. I have received my order in a short time and it is as what i see on the site.
Thanks
I was sceptical at first as looking to be too much of a bargain, but have been very impressed with quality of product. I will definitely use again.
I hate to be "Karen", but when Vevor says 30day free returns, that means No returns, they try to give you $19 back, then $77- my wife is still in the process of trying to get her money back for a chiller that is still in box, after the experience I've had with trying to bargain to get my money back and the product is damaged, came in a damaged box and Vevor will bargain with you to give you penny for a dollar! Same your money and WASTED time to try to return their product, good luck if you try to return, you must waste hours to get your money back. My wife is still dealing with them to try to return a product that is still in a sealed box! Buy from elsewhere, trust me on that!
Dear Sergiu,
We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We sent an email to you.
Could you please check your email box and reply back?
Don't worry.We will be more than happy to assist you further.
Have a great day.
Vevor Team
Purchased a 0.33hp water chiller, I live in Tx, decided to order 1.5hp due to weather, I'm trying to return their product which is STILL IN THE BOX, unopened, and they won't refund me back my money! DO NOT BUY ANYTHING FROM THIS COMPANY! THIS IS VIOLATING THEIR OWN 30DAY free return policies, they try to offer me $100 in return and are telling me that they "can't guarantee" me that the product will reach back to them without being damage! WORSE CUSTOMER SERVICE! DO NOT BUY THEIR PRODUCTS! YOU WILL NEVER BE ABLE TO RETURN THEM! I will post on all my social media platforms and make sure the word spreads!
The product came with in a few days and was a sturdy product,just what I wanted.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Michael,
We feel so sorry for your unpleasant experience.
Our support team communicated this issue with you in email.
Hope you 're satisfied with our sulotion.
Beg your pardon and understanding.
If you have any other questions, please don't hesitate to contact us.
Have a great day.
Vevor Team