VENUS Swimwear

Venus merchandise is of poor quality. I expected the fabrics to be a little nicer but all of the items I ordered felt cheap. The fit was off on everything - even between the same items in different colors. My shape is very normal so it's not me, it's them. Weird. AND... when you return items they also deduct for the original shipping if you got a promotional shipping deal. They stated that my order now "fell below the threshold" to receive promotional shipping. Ya it did! It went to $0.00! So they charged me $4.95 for my $0.00 worth of merchandise! Scammers.

I feel that with buying online sometimes you have to send stuff back. Because multiple reasons fit, quality. Venus is terrible with returns. I am waiting on back ordered sandals. Which said on my history were shipped when after almost 3 weeks I finally called and they said it was Back Ordered. Needless to say I was not happy with the way they handled the call even speaking to a supervisor. This is my last purchase for over priced merchandise and poor quality.

On occasion I get an item of clothing that doesn't look much like the photos take this sweater for example. In the photos in the magazine and on the website, when it's on the model it shows it being a very lush furry type of sweater. Unfortunately mine looks like a hairless dog with a few little straight fur things sticking out of it. I still love the sweater but I'm just pointing this out. Also I noticed I have to order three hole sizes bigger when I buy closed-toed shoes. I just ordered a pair of booties in size 10 when I'm an 8 and 1/2 and they're still too small. With all that being said this is still the only store besides etsy that I buy clothes from. I will continue.

I ordered from venus being sceptical about getting clothes online. Mostly I'm a plus size woman and prefer to try clothes on and also not wanting cheap poorly made material. I bit the bullet and ordered 5 dresses. The shipping was extremely fast and to make it all better, every dress fit me perfectly! The material is not cheap at all. I read some reviews, some scared me about being cheaply made, not even the case. I will be ordering again and I also have my friends that loved my dresses and just placed an order for 4 outfits. Hope my review helped anyone that isn't sure to give you peace of mind, you get what you see and the prices are fair.

I placed a very large order my first time ordering with Venus, over $300. Got free shipping, but paid $5.95 for the two day shipping. I kept only a few of the items, everything else was junk. Some items the material is okay, but most is very cheap, see through, or horribly shaped, especially for the price. I returned approximately $225 of my $300 order, that's how terrible the quality and look was. I read all the bad reviews on using their shipping label, so I paid for my own shipping, which ended up being $17 because of the weight of the box. But anyways, they still charged me for the "use of their shipping label" when I didn't even use it! So basically between shipping that junk back, and then readjusting my return amount through "using their label" and promo code on my order, it cost me roughly $50. That's a lot of money that was wasted just to send back some cheap clothes. I think I'm done shopping with Venus.

The dresses are cute. True to size, but if your are a less tall person, as I am, you better know how to hem or pay a seamstress for alterations. The smallest size in bottoms is a 2. Not a petite 2, but a regular 2 (which feels more like a 4). Also, free shipping, but you are charged for postage on returns AND a restocking fee before you get your refund. Could not find that information anywhere on the return label or website. So, make sure it will fit, so you don't pay to return it, like I did.

I admired a friends outfit and she told me about Venus. I decided to give Venus a try. And ordered a dress. The dress came right on time, fit wonderfully, I have now placed 4 additional orders and each has come in record time, I even had a problem with a gift card and the Woman at the help desk was very professional and took care of me and resolved my problem,, Not sure why so many women seem to be unhappy. I have had nothing but Praise for the Venus customer service and the Clothes fit and look great.

Never again! I placed an order on December 12 for 6 items to be delivered to Canada just in time for Christmas or New Year. Today is Jan 9 2017 and I still did not get the order. One of the items is put on hold for Jan 20. I called to complain and they told me they sent me a different email that requested that I pay custom duties in a separate payment. The email got lost in a dozen of other emails that advertise their merchandise. Horrible customer service -they blamed me. Strongly advise not buying from them.

I placed an order online from Venus. I ended up returning all items but the one top I kept which was $39. I now owe more than $50 for this one top! They claim I used their $10 shipping label to return a $19 top and I used my own postage. Their customer service is horrible and they refuse to acknowledge their mistake. There are too many other mail order clothing vendors to be taken advantage by Venus.

I ordered with them a couple times. And pay additional shipping to receive early. 1) your lucky if you actually get anything. 2) chances are if you were lucky enough to get your package odds are you did not get the WHOLE package. This has happened numerous times. Now I'm vowing never to shop with them again. They won't notify you of the back order. You're waiting to get your order, packing your things or getting ready for an event and your delivery is short. You don't know when it will arrive. Other than prices that appear to be decent, don't be fooled!, Their clothes are cheap and they look nothing like the pictures. Don't waste your time or money.

I love this site. I'm a fairly standard size 8 and I've ordered dresses and sweaters, usually in a medium, from them. I love the quality of the clothing and the prices are crazy for what you get. This has been my go to site this summer. They process orders quickly and despatch promptly (my orders arrived early). I can't comment on customer service because I've never had a problem or had to return anything. That's why I haven't given 5 stars.

I should have known when I had issues right after placing my order. I had a code and emailed customer service and their reply was a terse "it isn't valid anymore" comment and failure to acknowledge my purchase or appreciation as a customer. Fast forward to finally getting my order and needing to send almost all of it back due to quality/sizing issues... I used the convenience tag provided understanding I would lose $6.95. Then I get an email that they added additional fees to my "refund" and I am getting even less. I do not want to give this company my business nor would I recommend them in good faith. They do not care about the customer... only their bottom line.