VENUS Swimwear

SCAM WEBSITE! If possible I would give a no star. At first, I would my items from Venus. As time went on, I started ordering larger quantities and noticed that they would send me half of the things I ordered and charged me anyway. I called customer service and they refunded me but they thought I was lying and stealing the items. Please do not buy from this website. It is a scam!

I purchased 370.38 in clothing, the clothes not only ran large in sizes but some where unraveling already and the fabric looks really cheap, also when returning the clothes venus doesn't cover pick up from fed ex and also charges you 16.00 as a return fee, and then charges taxes. I asked to exchange to of the bathing suit tops and some how got charged extra and also charged taxes again and another shipping fee, and by the end of everything I literally had to call five times for the remainder of the refund, and I only got 153.00 back out of the entire 370.38! This company has been beyond horrible and will keep every cent that they possibly can.

I ordered a bathing suit on 5/18 and it was back ordered until 5/30. On 5/30 I received an email that it was back ordered until today 6/27. I called and it has now been back ordered till 7/25. I just spoke with customer service and there is no guarantee it will even ship then. What is wrong with this MAJOR corporation. I will NEVER make a purchase and and I'm returning everything else I received. Colors are off and it's all cheaply made!

Purchased 2 swim suits under the free shipping. I returned them both and "I" paid for the return shipping. Now I get my refund and they charged me $4.95 because I sent them back! So much for free shipping!
Will NEVER order from them again! Plus, their suits fit like crap!

So I had an original credit line of $1100. Always paid on time and double my minimum payment. Venus decided to decrease my credit limit because of " credit bureau" reporting? Did it twice. So I only had balance of $450 out of $1100 and it was reported to bureaus that my new limit was $650 the first time and $450 the second time making it appear that I pretty much was at my limits! Crooked! And I had to call about it to be told it is credit bureau fault but we will do you a Favor and increase limit back up to $650. Gee thanks! It should be $1100 what the original limit was! Is that NOT affecting my score? Oh I think it is! Don't so business with venus!

I ordered 2 dresses from Venus. One dress was way to big and the other dress was not the fabric that was described and instead looked like a prom dress. I returned both dresses within the return policy terms. My original order totaled $108.00. I expected no less that $101.00 to returned to my account, however, only $81.00 was returned. I have attempted to contact customer service but have received no response or explanation as to where the remainder of my refund is. This is absolutely unbelievable and I am beyond furious. I will never be ordering from this company again!

I've purchased numerous items over the years and I had recently one bad experience. This was my first time buying shoes from them and it was cheaply made! There's absolutely no support for the sole of the shoes. When I received them the soles were completely detached from the shoes. After speaking to customer service they said they would replace the shoes. When I received the new package it was not the same shoes and it was the wrong size. I spoke to customer service again and asked for a refund after shipping the shoes back. I have an email saying that the shoes were received, however I still have not gotten my money back. I'm not too concerned with the money I'm just a little disappointed with the company because I've been a customer for years and some of my favorite dresses are from Venus.

Awful experience. If you are ordering from Canada, do NOT order from Venus. I placed my order almost one monh ago and STILL have not received my shipment despite being charged for it already. I've ordered custom-made items of much better quality from other sites and have received the items within 8 days. With the exchange rate, duties & taxes, you will be much better ahead going to your local Winner's in Canada to get your vacation clothing.

On one order they claimed I ordered a top that I did not order but sent a dress instead. When I sent the dress back and asked for the correct item I heard nothing back then they charged me for the top I originally ordered but never received. One month later, still no refund.
Second order I placed among other things, I returned a top that was too big. One month later, I still don't have a refund. Their sizing chart is off on some items. Mostly too large. I can no longer do business with this Seller.

Venus sent me a text claiming spend $100 and receive a $40 e-cerificate. At check out there was message that congratulations you received free shipping and a $40 e-certificate will be sent to your email. I did not receive the e-certificate. I contacted customer service, who informed me that my subtotal was less than $100. My total was $101.73.
There was no mention of subtotals in the text or on the site at time of purchase. Why did I get the message on their website that I had free shipping and the e-certificate at check out?

First time ordering from this company and I am not pleased they lied about the offer. Even worse, the customer service rep did nothing to resolve the issue. Bad business.

Recently I planned a weekend trip on beach. I needed some swimwear, so I searched online and got a lovely collection, in dressvenus.com. They offer such superb, adorable, sexy swimwear and bikini in such a reasonable price. I chose a pretty halter swimwear, with a cute bowknot. I tried it after the item was delivered, and found it well fitted. I recommend dressvenus.com to all my friends for buying summer clothes and swimwear this season.

I ordered stripped bodycon mini dress but did not wear it immediately. I went to an occasion and I wore the dress and it was beautiful. There was no washing directions on the dress, I washed it in cold water in the wash machine.
When I went to put it on it was two sizes too small a week later when I called them up they said it's not returnable because it's after 90 days. Meanwhile they had to know the dress was poor quality and it shrinks and they would do nothing about it so my suggestion would be if you order clothes from them wash them immediately even if your not wearing..

This is my favourite online store at the moment. I've ordered many times this year and I love all my new clothes.
I live in Canada and I always read the reviews regarding sizes so I don't have to return any clothing.

I just received my latest order today and I love my boots and sweater coat.

I also ordered a package 2 weeks before Christmas. I called them a day before to make sure I'd receive everything in time. They stated that they hadn't sent it out yet. They could "overnight" it but because of the holiday and weekend, it would take 4 days to receive the clothing. No thanks. Please cancel my order. Never mind.
The representative was nice and said that there was a glitch but no one could call me? Email? I had to call them to find out there was a problem. They were going to compensate me with a gift card worth less than 10% what I paid. Like, I said, never mind.