I also ordered a package 2 weeks before Christmas. I called them a day before to make sure I'd receive everything in time. They stated that they hadn't sent it out yet. They could "overnight" it but because of the holiday and weekend, it would take 4 days to receive the clothing. No thanks. Please cancel my order. Never mind.
The representative was nice and said that there was a glitch but no one could call me? Email? I had to call them to find out there was a problem. They were going to compensate me with a gift card worth less than 10% what I paid. Like, I said, never mind.