Ordered a beautiful tie dye maxi dress received a horrible tshirt with front zip. Want to return says I can't there is no way to contact them either
I ordered 4 tops from this website not one of them look like they do in the pictures. They are all oversized in cheaply made
Your clothes are horrible and definitely not what you have pictured, lesson learned! I will never order from this site again...
I ordered 15 days ago and have not received the 1st thing. I also paid 30 dollars for expedited shipping. I would love to receive what I ordered.
Terrible. Bought what I was going to wear to my wedding never got it, said arrived, never did. Disputed with my bank!
At least 2 sizes too small; difficult return unfortunately loved the top if it had been true to size and r en sized up
Ordered twice. Once cheap knockoff stuff showed up. Second time never showed up. Refuse to refund me.
After 3 months still have no tracking. No information. It's for a wedding soon! This site is crazy!
First of all, I have to apologize to Vencano for the harsh reviews I posted earlier...
After ordering a sweater that hadn't arrived a month after purchasing it that didn't have the required tracking information included in its description, I did a bit of research to see if Vencano was a scam. About 50% of the online reviews I found claimed their order arrived BUT it wasn't the exact product that they ordered, and the other 50% of the online reviewers said that their order never came at all.
I nervously emailed Vencano to see what was up with my order, and they emailed back right away, which confused me. Why would a scamming website email me back so fast with more tracking details? Wouldn't a scamming website just ignore my email? Since there still one important detail missing from the tracking information they provided, I proceeded to think that it was a scam. So, I posted a bunch of awful reviews trying to warm people not to buy from the site.
I decided to email them back with more questions, and after emailing back and forth all night asking questions, my order arrived at my front door like they promised it would. In the emails I told them that I needed the package before Christmas as it was a gift, and I don't know if that helped get my order here faster, but it arrived very soon after our emails.
The arrived product is exactly what I ordered and it's in great condition.
I would recommend shopping at Vencano, they have great products, but only if you have the patience to wait a while for your product to arrive & without having all the tracking information needed to locate your package.
Again Vencano, my apologies for the harsh reviews, and thank you for your speedy email replies and for getting my order to me by the time I said I needed it.
I don't think the website is a scam, at least it wasn't for me, but I'd still be careful. And I've definitely learned to always read website reviews BEFORE ordering, just in case.
THIS COMPANY IS A SCAM, THEY DO NOT SEND YOU THE MERCHANDISE.
LESS THAN ZERO STARS DO NOT BUY FROM THEM
This business failed to send orders. Ask for refund they got me for over 150$. No order no refund.
FUYEZ! COMMANDE JAMAIS RECUE, VENCANO ME RÉPOND JUSTE QUE C EST LIVRÉ, PEUT ÊTRE MAIS PAS CHEZ MOI! AUCUNE PREUVE DE LIVRAISON!
EN BREF VENCANO C EST VRAIMENT UNE ARNAQUE NE COMMANDER PAS VOUS ALLEZ PERDRE VOTRE AGRENT ET ENSUITE VOTRE TEMPS CAR ILS SE MOQUENT BIEN DES CLIENTS!
Impossible d'avoir une communication CLAIR avec le service a la clientèle( tourne autour du pot)Long a pas finir pour remboursements. Nous exigent les frais de transports pour remboursements. Jai commandé plusieurs vêtements Small selon la charte Small Reçu tous de taille XLarge. La qualité des tissus, de fabrication et couleurs n'est pas représentatif des images montrés. Dommage belle collection de vêtements original et attrayant. NE VOUS FAITE PAS PRENDRE
Vencano has a rating of 1.5 stars from 119 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Vencano most frequently mention customer service, full refund and credit card. Vencano ranks 1966th among Women's Clothing sites.