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Vencano
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vencano.com
GB
2 reviews
2 helpful votes
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Scammers
July 22, 2021

Ordered a beautiful tie dye maxi dress received a horrible tshirt with front zip. Want to return says I can't there is no way to contact them either

Date of experience: July 22, 2021
Arizona
1 review
4 helpful votes
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I ordered 4 tops from this website not one of them look like they do in the pictures. They are all oversized in cheaply made

Date of experience: December 7, 2020
South Carolina
2 reviews
51 helpful votes
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Not as pictured
May 18, 2021

Your clothes are horrible and definitely not what you have pictured, lesson learned! I will never order from this site again...

Date of experience: May 18, 2021
West Virginia
1 review
4 helpful votes
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Not received anything
November 16, 2020

I ordered 15 days ago and have not received the 1st thing. I also paid 30 dollars for expedited shipping. I would love to receive what I ordered.

Date of experience: November 16, 2020
New York
1 review
1 helpful vote
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Terrible. Bought what I was going to wear to my wedding never got it, said arrived, never did. Disputed with my bank!

Date of experience: April 11, 2021
Indiana
1 review
0 helpful votes
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At least 2 sizes too small; difficult return unfortunately loved the top if it had been true to size and r en sized up

Date of experience: May 1, 2021
Georgia
1 review
0 helpful votes
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Fake
September 23, 2021

The post office here in Calhoun Ga said did not receive my 2 bathing suits am out $29.00! Don't order from this company! :(

Date of experience: September 23, 2021
New Jersey
1 review
0 helpful votes
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TRASH RIPOFF CHINA CRAP
December 17, 2020

Ordered twice. Once cheap knockoff stuff showed up. Second time never showed up. Refuse to refund me.

Date of experience: December 17, 2020
Canada
1 review
3 helpful votes
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Sweaters
December 21, 2020

I received exactly what I ordered. I guess delay cause of Covid. I ordered Oct 26, received on Dec 20.

Date of experience: December 20, 2020
North Carolina
1 review
0 helpful votes
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Don't bother!
May 26, 2021

After 3 months still have no tracking. No information. It's for a wedding soon! This site is crazy!

Date of experience: May 26, 2021
Canada
1 review
3 helpful votes
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First of all, I have to apologize to Vencano for the harsh reviews I posted earlier...
After ordering a sweater that hadn't arrived a month after purchasing it that didn't have the required tracking information included in its description, I did a bit of research to see if Vencano was a scam. About 50% of the online reviews I found claimed their order arrived BUT it wasn't the exact product that they ordered, and the other 50% of the online reviewers said that their order never came at all.
I nervously emailed Vencano to see what was up with my order, and they emailed back right away, which confused me. Why would a scamming website email me back so fast with more tracking details? Wouldn't a scamming website just ignore my email? Since there still one important detail missing from the tracking information they provided, I proceeded to think that it was a scam. So, I posted a bunch of awful reviews trying to warm people not to buy from the site.
I decided to email them back with more questions, and after emailing back and forth all night asking questions, my order arrived at my front door like they promised it would. In the emails I told them that I needed the package before Christmas as it was a gift, and I don't know if that helped get my order here faster, but it arrived very soon after our emails.
The arrived product is exactly what I ordered and it's in great condition.
I would recommend shopping at Vencano, they have great products, but only if you have the patience to wait a while for your product to arrive & without having all the tracking information needed to locate your package.
Again Vencano, my apologies for the harsh reviews, and thank you for your speedy email replies and for getting my order to me by the time I said I needed it.
I don't think the website is a scam, at least it wasn't for me, but I'd still be careful. And I've definitely learned to always read website reviews BEFORE ordering, just in case.

Date of experience: December 18, 2020
New York
1 review
0 helpful votes
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VENCANO REVIEW
August 10, 2021

THIS COMPANY IS A SCAM, THEY DO NOT SEND YOU THE MERCHANDISE.

LESS THAN ZERO STARS DO NOT BUY FROM THEM

Date of experience: August 10, 2021
Vermont
1 review
1 helpful vote
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Buyers beware
December 14, 2020

This business failed to send orders. Ask for refund they got me for over 150$. No order no refund.

Date of experience: December 14, 2020
Canada
1 review
0 helpful votes
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FUYEZ
August 17, 2021

FUYEZ! COMMANDE JAMAIS RECUE, VENCANO ME RÉPOND JUSTE QUE C EST LIVRÉ, PEUT ÊTRE MAIS PAS CHEZ MOI! AUCUNE PREUVE DE LIVRAISON!

EN BREF VENCANO C EST VRAIMENT UNE ARNAQUE NE COMMANDER PAS VOUS ALLEZ PERDRE VOTRE AGRENT ET ENSUITE VOTRE TEMPS CAR ILS SE MOQUENT BIEN DES CLIENTS!

Date of experience: August 17, 2021
Canada
2 reviews
0 helpful votes
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Impossible d'avoir une communication CLAIR avec le service a la clientèle( tourne autour du pot)Long a pas finir pour remboursements. Nous exigent les frais de transports pour remboursements. Jai commandé plusieurs vêtements Small selon la charte Small Reçu tous de taille XLarge. La qualité des tissus, de fabrication et couleurs n'est pas représentatif des images montrés. Dommage belle collection de vêtements original et attrayant. NE VOUS FAITE PAS PRENDRE

Date of experience: February 2, 2021

Overview

Vencano has a rating of 1.5 stars from 119 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Vencano most frequently mention customer service, full refund and credit card. Vencano ranks 1966th among Women's Clothing sites.

service
53
value
55
shipping
57
returns
41
quality
51