About the Business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
Business Highlights
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Sustainability
Product
Customer Service
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Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Easy to navigate site. Good deals. Love that I can checkout with Shop Pay.
Quick and easy to find what I was looking for. Lots of choices. Everything they have is awesome. Very fast delivery.
Great experience! Will buy from again! Fast shipping and unique products!
Excellent! Quick, easy ordering, fast delivery, awesome jacket!
Easy to navigate website and pretty straightforward shipping
Absolutely LOVED everything! Very great products! Received package fast
Site is easy and not hard to understand. Will be coming back again.
The shopping was fine. A lot of cool merchandise however not sure if I will order again
Always love their quick delivery and care for package
Fast shipping and the boots I ordered were perfect surprise Christmas gift
Decent shipping time, very happy with item. Thank you
Excellent experience great customer service. Quick shipping easy access
Quick, easy, highly recommend! Can't wait to receive my shirt
Great! I love shopping on the website because of its styles.
It was fast and always worth shopping from their store
Nice product fast shipping thorough sale. Very satisfied
I enjoyed the hello kitty arm warmers! Very quick shipping and high quality product
Fast shipping and absolutely loved my items! Look forward to ordering more!
Love my jacket! It's so soft and the quality is amazing!
Great, will order again! Items as described and promptly delivered
Great timely shipping and amazing products! Love the freebies too!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members