VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Great love products. Quick delivery. Very happy with order
Amazing shopping experience! Delivery came earlier than expected, A WHOLE WEEK EARLIER! Was so shocked and excited coming home and seeing the package at my front door. The packaging was very neat and eveything inside was secure, and a unique sticker on the outside. Honestly i got more than expected from what I ordered, from what the mystery items came inside of supe stoked on what I happen to get. And I order a pack of stickers and got much more then I ordered and thought I'd get.
I will most definitely be ordering again. I actually have a list of what is next!
Thank you! Have a Freakish day
My order came in quickly. Nothing was broken and everything was packed great.
I received my package faster than expected and got a free gift which was so nice
I'm very happy with item. Sizing is accurate. Thanks!
Found a shirt I didn't even realize I was looking for
Great very satisfied! Arrived in a timely manner. Product I of great quality.
Everything was pleasant, every product was beautiful! I am happy! Thank you VampireFreaks!
I'm really happy with my purchase! I seen this dress on Killstar before and I couldn't afford it, but I found the dress here a little cheaper and so I had to do it. And I wore it for the anniversary of my life day! 3 years ago I became paralyzed in a car accident and just recently able to start been able to walk. I also bought a shirt for my husband and it's his new favorite shirt. He cant quit bragging about it, and Im gonna have to get a ton more! I love the designs there are. And my package came with stickers, a cool pen, and a super cute keychain! I was like hell yea! Bc I collect stickers so that was a bonus! And stuck the keychain on the side of my wheelchair bc he's cool as hell.
It was great and the item came quickly, i was satisfied
Pants fit too big on me but still good shipping time
Great lil company with funky inventory. Will almost definitely be ordering from here again.
Shipped super fast (w free shipping!) and had my size which is pretty rare
The VampireFreaks was very organized, items were easy to find, and it was easy to navigate the site. The items were great quality and shipping was quick.
This is my third time ordering from VampireFreaks and I've only had positive experiences! The products are high quality, the clothes fit just right and everything ships super fast.
I just loved my new ring and loved the experience.
Fast shipping and my enamel pins were amazing! Great prices as well
It shipped so quickly, I got way sooner than I thought. Ordering was easy and I am very pleased.
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!