business logo of VampireFreaks

VampireFreaksReviews 10,821

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
937
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
North Carolina
1 review
0 helpful votes
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Great love products
April 30, 2022

Great love products. Quick delivery. Very happy with order

Date of experience: April 30, 2022
California
1 review
0 helpful votes
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Freakishly Satisfied
April 30, 2022

Amazing shopping experience! Delivery came earlier than expected, A WHOLE WEEK EARLIER! Was so shocked and excited coming home and seeing the package at my front door. The packaging was very neat and eveything inside was secure, and a unique sticker on the outside. Honestly i got more than expected from what I ordered, from what the mystery items came inside of supe stoked on what I happen to get. And I order a pack of stickers and got much more then I ordered and thought I'd get.
I will most definitely be ordering again. I actually have a list of what is next!
Thank you! Have a Freakish day

Date of experience: April 30, 2022
Texas
1 review
0 helpful votes
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My order came in quickly
April 29, 2022

My order came in quickly. Nothing was broken and everything was packed great.

Date of experience: April 29, 2022
California
1 review
0 helpful votes
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Love your site, especially the little personal touches to every order

Date of experience: April 29, 2022
California
1 review
0 helpful votes
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I received my package faster than expected and got a free gift which was so nice

Date of experience: April 29, 2022
Georgia
1 review
0 helpful votes
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I'm very happy with item
April 29, 2022

I'm very happy with item. Sizing is accurate. Thanks!

Date of experience: April 29, 2022
Massachusetts
1 review
0 helpful votes
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Happy little finds
April 29, 2022

Found a shirt I didn't even realize I was looking for

Date of experience: April 29, 2022
Wisconsin
1 review
0 helpful votes
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Great very satisfied!
April 29, 2022

Great very satisfied! Arrived in a timely manner. Product I of great quality.

Date of experience: April 29, 2022
West Virginia
1 review
0 helpful votes
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Everything was pleasant, every product was beautiful! I am happy! Thank you VampireFreaks!

Date of experience: April 29, 2022
Louisiana
1 review
0 helpful votes
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I'm really happy with my purchase!
April 29, 2022

I'm really happy with my purchase! I seen this dress on Killstar before and I couldn't afford it, but I found the dress here a little cheaper and so I had to do it. And I wore it for the anniversary of my life day! 3 years ago I became paralyzed in a car accident and just recently able to start been able to walk. I also bought a shirt for my husband and it's his new favorite shirt. He cant quit bragging about it, and Im gonna have to get a ton more! I love the designs there are. And my package came with stickers, a cool pen, and a super cute keychain! I was like hell yea! Bc I collect stickers so that was a bonus! And stuck the keychain on the side of my wheelchair bc he's cool as hell.

Date of experience: April 29, 2022
Maryland
1 review
0 helpful votes
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It was great and the item came quickly, i was satisfied

Date of experience: April 29, 2022
Texas
1 review
0 helpful votes
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Pants fit too big on me but still good shipping time

Date of experience: April 29, 2022
Texas
1 review
0 helpful votes
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Great lil company with funky inventory. Will almost definitely be ordering from here again.

Date of experience: April 28, 2022
Georgia
1 review
0 helpful votes
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Shipped super fast (w free shipping!) and had my size which is pretty rare

Date of experience: April 28, 2022
Massachusetts
1 review
0 helpful votes
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The VampireFreaks was very organized, items were easy to find, and it was easy to navigate the site. The items were great quality and shipping was quick.

Date of experience: April 28, 2022
Massachusetts
1 review
0 helpful votes
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This is my third time ordering from VampireFreaks and I've only had positive experiences! The products are high quality, the clothes fit just right and everything ships super fast.

Date of experience: April 28, 2022
Illinois
1 review
0 helpful votes
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I just loved my new ring and loved the experience.

Date of experience: April 28, 2022
Colorado
1 review
0 helpful votes
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Fast shipping and my enamel pins were amazing! Great prices as well

Date of experience: April 27, 2022
Michigan
1 review
0 helpful votes
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Great!
April 27, 2022

Great! Service and excellent quality. Very easy ordering process

Date of experience: April 27, 2022
Sweden
1 review
0 helpful votes
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It shipped so quickly, I got way sooner than I thought. Ordering was easy and I am very pleased.

Date of experience: April 27, 2022