VampireFreaksReviews 10,724
From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Similar Brands to Consider
View all
Geode
Anthropologie
ASOS
Boohoo
Dia & Co
Eloquii
Huckberry
Revolve
Shop Akira
Sundance
Neiman Marcus
Ulla Popken
VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Quick delivery time, cute sticker surprises, up to date notifications.
Delivery was great, products have been excellent thus far.
Quality item and received quickly. Thank you! ***********
It was awesome I enjoyed my products, I told my friends about you and they are seeking to buy items as well
I'm just being honest here, there's no judgement, but, it's been over a week since I have had my order, but, but why are you guys sending me, did I receive my order just now? It's been over. A week & half, & your sending me this now? You would do that as soon as the order arrives right! Not over a week & half later? I'm just throwing it out there, if you really wanna be top notch, I would go with that advice, don't get me wrong. My shopping experience was really good. The updates of when my order was coming through. Text message was better than most. I could tell you that and I order from a lot of places, but I must say you guys have kept up your tempo up until right now. You would make sure that your customers have their order right in front of them and then send this message on the day that their order comes that would be way better, just saying!
It was easy to navigate the website and purchase. Great communication on order delivery.
Only issue I have - is the tank top that I ordered is too small. I ordered a size up than I normally wear.
Fast shipping- as pictured on site. Good price & good quality merchandise.
Love the unique items and easy access. It was fun to look through the items available and dream about my next purchase.
Took a chance on a website I had never heard of but which kept popping up in my Facebook advertising. No regrets. The baseball cap I purchased seems of good quality and sturdy material. The T-shirt looks better in person than on the website. I will definitely be purchasing more stuff in the future.
They threw in some freebies into my box, and they have a lot of cool options
The tshirt I ordered is perfect and beautiful just like the pictures. I did pay extra for fast shipping and it still took over a week to arrive. But the product was great.
Much better shipping time then last time, I belive yall were backed up at the time however, thank you for the sickers and the extras you always give. I appreciate whomever is reading thank you.
I am thrilled with my purchase, the cup that I ordered was amazing, it looks better than in the picture. Will be shopping here again.
Good experience nice variety great price quick shipping. Thank you!
These guys are awesome. Fast shipping (even with a delay) and they have such cool designs for all there items.
Shirt is nice. Also came with cool packaging & free stickers. Fast delivery too.
It was really really really really really really really great
Shipped fast and cute packaging. Loved the freebies! Great website, you can find brand new items that are sold out on other websites for a great price! Also a great return policy so I felt very comfortable ordering my items! Thank you again! :)
The service went as expected. I did not have any issues with my order.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members