Valanio

I placed an order for three items on May 9th based on two pieces of information on their website:

1. "Valanio.com is proud to offer its great products at fabulous prices to customers across the globe. Our products are all made in South Carolina, U.S.
So our products are shipped quickly, and they are all manufactured in and shipped from the United States. In addition to bolstering the US economy by increasing jobs, it also means a speedier delivery for our customers in the U.S. and other countries. What's not to love?"

2. "Easy Return Policy".

This information is completely FRAUDULENT!

First of all, the shipping was not speedy. It took 2 1/2 weeks to get my order. Only two of the three items were sent to me. The clothes I did get did not fit well and I didn't like the fabric at all. When I went to request a return authorization for the two items that I wanted to return and ask about getting credit for the item that I did not received, this is the correspondence that I received from a series of emails:
-"This item has been refunded to your original payment account because it was sold out." (not true-I did not receive a credit.
-"We can give you US$16. Can you accept it? You don't need to return the clothes to us. Is it acceptable?" (my return was valued at $90.08, so I said NO WAY.)
-"How about we make you a partial refund of US$28 as a way to make up for this? Or you can return it to our Dubai address, and the freight will be borne by you." (I have to return clothing that is made in and shipped from South Carolina to Dubai? WTH?)
-"this is the only return address: No 47 107 Sheikh Zayed Road, Dubai, UAE *******0571. Once you send, please give us the return tracking number. We will refund the money ASAP after receiving the package, and we wont bear the shipping cost. We apologize for any inconvenience to this matter. Thank you for your understanding." (After this reply, I went to my credit card to file a dispute due to fraudulent claims on their website and for not getting credit back for the item that I did not receive. I'm currently waiting for the results of that.)

Fraudulent information on their website, terrible return policy and customer service, poor quality clothing. Everything looks great on their site, but don't buy it. You'll be sorry, as I am.

Stay away from this company. The items look nothing like their pictures and the sizing is off. I ordered a M and the sleeves were so tight o doubt they would fit a toddler. I. Normally wear a S or XS. They offered me a $25 refund. Their clothes are also not made in South Carolina like they claim.