Valanio

I purchased what I thought would be the perfect dress for mother of the bride. It's horrible and they won't refund my money. Crooks don't purchase from them. So disappointed both with the quality of the dress and the company. Plan to contact Department of Justice to see if they can help. By the way they said their office is located in Dubai. Just DON'T, DON'T DON'T buy from them. Selected one because I had to, preferred to not to select any. Wish I had seen these reviews instead of ones on their site.

The photos of the merchandise were very beautiful. I was under the impression I was ordering sweaters and instead, I get something totally different. It was more like an elastic shirt or like the material used for bicycle pants. So very disappointed as I had hoped to order more. Then to top it off, I placed my order on November 29 and didn't receive my package until December 24. I didn't know if the company was actually in South Carolina as advertised or in China. The customer service was horrible. When asking about my product, the shipping details only gave me that the shipping label was made on December 3. Once I opened my package and was again, very disappointed in my three items, I emailed customer service to let them know that I was not satisfied and wanted a return label. The response I got: We are really sorry our item do not meet your expectation, we can refund US$18 for your order for compensation, can you keep items. Seriously?

I knew the shipping was going to be about 2 weeks and it came in about 12 days. It was coming from England I believe. I ordered three tops, they were exactly how represented in the pictures. I'm Medium in American clothes and the Medium fit me perfectly. I was really impressed with the quality of the tops and I am so excited to wear them this summer. Also, they kept me informed the whole way with shipping and tracking info. Jillanne Burns

I ordered 4 tops. 3 I actually have kept and worn. The 4th one I have been tryimg since they arrived to return. NO paperwork was included inside or outside of my packaging. No name or info on any of the tops either. When you try to return they require your Order number but with no paperwork you can't/ They don't answer your emails and via phone same issue. I won't order again as customer servous is NON EXISTENT!

Terrible service! Extremely slow delivery. Returns are impossible. They try to $#*!erson with you to pay you a small sum to keep the item you want to return. They claim they are in U.S. but when you want to return something they say you have to send the item to Dubai. Avoid this site!

I purchased 3 dresses from them. They said made and shipped from South Carolina. After waiting 3 weeks, dresses showed up. They don't fit and the material is so thin, you can see through it. I asked for a return authorization, per their return policy, for a full refund. They started negotiating a refund and told me to keep the product. Refund started at $14, then $29, then $44, then $70 and final offer of $80. I told them I wanted to return and receive a full refund and they said I'd have to return the items to their distribution warehouse in Dubai! They are a scam.ripoff! I've filled a claim with the FTC. AVOID THIS COMPANY... if that's what you want to call them!

I bought six different tops and I spent over $300 Canadian. When I bought the tops, I ordered according to actual size that they listed on their website. In my case I ordered a small they were perfect fitting. Did not have any discrepancy from what their website stated. At one point I wanted to change one of the tops, this was before the order had been filled for delivery. Someone got back to me quickly and asked for specifics, so they knew which top to replace it with. Everything went perfectly, and within no time they had change the order and sent me confirmation that the new top I wanted was included.

Shipping was reliable, and informative. I got a tracking number as soon as the items were shipped. I was able to use that tracking item on my own Canadian Canada post as well as a different tracking site if I wanted. The package arrived early in the day exactly when I have been notified it would.

Honestly, I have had nothing but a really good experience with this company. I most definitely would buy again through this company without any hesitation whatsoever.

In regards to where the products are made, I do not have confidence that they are made in North Carolina, and I do see the word China on the tags. However, the clothing items are attractive, well-made, stylish, and feel nice to touch, so it really makes no difference to me where they are made.

Says made in USA on website, but shipping from China. Hmmmmm...Something is fishy and not right..

First, the clothes are not made in South Carolina. That's total bs.
Second, the quality of the fabric is awful - completely synthetic.
Third, the sizing is way off.
Fourth, forget about what they say about returns. I tried to return my entire order and they told me to keep it and send $20.00 for shipping of a different size. Customer Service stopped responding when I refused to do that.
Thankfully, I advised my bank of this scam and they reversed the charges. So I got my money back and will donate the 3 shirts if someone wants them. Don't shop with them!

I've been trying to get a return authorization for both shirts only to be told thru their online chat that I can keep both and get a 9 dollar credit. I don't want to keep two shirts that are too small and what would I do with a 9 dollar credit?! They will not reply to emails and it takes days to get answers through their online chat!

I ordered 2 items in 12/4, they supposedly shipped on 12/18. I was told to be patient and wait 12-16 days it's been more and I asked for a refund twice and they just keep saying to be patient. Unacceptable

The jacket I ordered is not at all it described. It's cheap thin not a sweatshirt it looks like something a 90-year-old woman might like to wear and I can't return it. The shirt I have is awful. I don't like it at all and I can't return that either. Don't order from this company. It's a scam. The last picture is what I ordered and paid for. Clearly not
The same

I ordered two items. They were far too smaill. When I tried to return them for a refund, they said, keep the items and we will offer you a $12.00 refund. My order was $88.11! I have two items I can't use and no refund. Also, the items were shipped from China so clearly they aren't made in South Carolina. Even if the items had fit, the fabric was nothing close to how it appeared in the pictures on the website. Really really cheesie material. Do not order from these guys. Major rip off! Zero customer service!

Awful stay away. Impossible to get a refund.I paid $85 for 3 items.They wanted to refund me $14. Kept making offers. Never would give me their address to return. There is no phone number or address for this company.

My wife purchased 2 items. They are clearly labeled "made in China". The Valanio's website says their clothing is made in South Carolina. I questioned this on their Facebook page, my comment was removed within an hour! Buyer beware!

We despise dishonest businesses!

Clothes are not as dressing as shown. They're just t-shirts - even if it looks shiny and dressy it isn't.
Example: Golden Goddess V Neck Long Sleeve Top - it's so pretty, and shiny, as they've overly enhanced their photo's. It's actually a golden baby poop brown t-shirt. It does have sparsely sequenced sleeves. But it's not a shiny dressy top.
They refuse to give a return authorization or a refund for the 3 tops, I received, which are not as shown.
Unless your wanting over priced bland t-shirts, I do not recommend purchasing from this company.

Company falsely advertises they manufacture in the US. They are an offshore company, bills your credit card immediately upon order and takes 3-4 weeks before shipping. Although they also advertise free returns, that is not true either. You are responsible to pay for the shipping costs which is to Dubai. I would not do business with this ever place again. Disputed with my cc, received full credit and filed a complaint with the FTC.

First the very cute tops you see are misrepresented. They look like they're really something special and all they are is printed material second of all they use fraudulent labels so you pay shipping to them and then when you receive the package you are charged another $11.75 shipping because they reuse the same tracking labels so everybody that gets a package has to pay an additional shipping fee last I somehow don't believe this is a USA company they claim but I'm pretty sure they're China based. My order was supposedly shipped December 5 and I got it like December 27 long time when it comes from the Carolinas in the US