Do not do business with this company! Very dishonest. Goods are not made in South Carolina. When you try to return an item for refund they tell you to mail it to Dubai!
I ordered 3 shirts for $102, spending that much because they advertise "easy returns", and "shipped from America". The clothing was cheap and defective-seams sewn inside out! When I requested to return, they offer me $23 and tell me I can keep the product. Why do I want to keep anything that is unusable? Their shipping is in Dubai, not America, and to return the items cost more than $100. NOTHING WAS AS ADVERTISED! I don't understand how companies like this are allowed to remain in business, when everything about them is fraudulent.
I just received my second year order from Valanio. I absolutely love everything I've ordered. This is a REAL REVIEW. If anyone wants to contact me to confirm what I'm saying they are free to do so. Everything I have ordered both last year and this year I have received in about 2-3weeks. Sizes were fine, with one dress needing should straps shortened 1 inch. Bit lovely clothes! I will order next year again.
I I have been trying to get a refund for months. I made my request 7 days after I got my shirt. Scammers. They sent email after email offering 10% off - then 20% off - instead of a full return. They will not give a refund. The shirts are the size of childrens clothes and I cannot get a refund. Total scammers. Stay away.
This is the absolute WORST company I have ever dealt with. I ordered Christmas shirts in November, today is Christmas, and I STILL don't have them. They keep telling me to wait. False advertising and zero customer service. Save yourself money and aggravation and do not deal with these people, who I am sure are overseas.
Thus company is nothing but a scam. They claim the clothes are made in the USA, but are actually made in China! Everything is made of cheap polyester. They claim they have a good return policy, what a f... king joke. They will refund you $8 and you can keep the clothes that belong in the trash can
False advertisement stating made in the US. Not at all, shipped from another country, can't return the item and they only will give you back half of what you paid for the shirt. NOT happy at all, shirts are nice, but will NEVER order from them ever again!
Took 6 weeks to arrive. Product was not up to par. Poorly made. Wouldn't let me return anything. Offered me $20 credit for bad shopping experience. Led me to believe I would get full refund,. No refund given, I was stuck with bad product. Would not ever buy from this company again.
I wish I had looked at reviews before i purchased 2 dresses from them. They are nothing like what they claim. They are made poorly out of paper thin material, look terrible on and off. They are not made in SouthCarolina, which they claim and the only reason I thought it would be ok. They are made in China. They offered me $16 and to keep these ugly dresses instead of refunding the $98. I spent. I sent them back an email declining and, not surprisingly I have heard nothing from them.
I ordered 4 tops and wore one which was great - the others are the same size but do not fit! Too large - very unflattering. Have written numerous times and they keep trying to offer me $21 for items worth $102! Very disappointing - states easy returns on website - not true at all! Also, because first shirt fit I mistakenly ordered another and a couple of dresses (assuming the others would fit but hadn't yet had an occassion to wear so didn't realize.) None of the 2nd order fit and immediately tried to return - they offered $95 for $184.96 of items that I am tryi8ng to return. DO NOT SHOP HERE!
I ordered 3 items that took over 2 weeks to receive and very poor communication as to their whereabouts. I tried on all 3 items, of which 2 I instantly did not like the material. The third looked the best but the material was very itchy. I am trying to return and I keep getting offers to give me a portion of my money and to keep the items. UUUUUuuuuugh! The photos on the website does not match much of what is being sent. The return label is definitely not from South Carolina, and the wording of the emails is not your standard English writing. I am still trying to get a return out of this, but will definitely not be buying again. Stay away from them. This is NOT the clothing you are looking for!
I'd rate them lower, but that's the lowest I can go. The worst experience ever on internet shopping.
Do not believ anything Valnio has on their site. I ordered some shirts Two months ago still have not received one item. Shipping says two to four weeks Now 8 weeks. I would never ever buy anything from this comapny again. Told them to cancel my order and return my money but have not heard a word from them. Save your money.
I bought 2 tops from these people. I kept one top and am trying to return the other top that is poor quality and it had a hole in it, so it was defective. I have been going around and around with them to have them send me a return label so I can return the defective top. They refuse to send me the return label. I have now contacted my credit card company and disputed the charge.
I agree with everyone else...This company is a SCAM! DO NOT BUY ANYTHING FROM THEM.
I ordered clothes, all the same size I've been for 30 years and all of them were way too small. When I contacted this company about returning, they said keep them and we will give you $60 of the $200 you spent. I refused the offer and the will give me $88 of the $200. DO NOT BUY From the Company!
BUYER BEWARE! The clothing runs extremely small, and if you want to return it, you have to pay for shipping to DUBAI! Their ads say the garments are manufactured in South Carolina. FALSE. Clearly, this is a horrible, fraudulent company to do business with.
Purchased 3 blouses all size medium. One to small couldn't even get over shoulders, other to large would stay on shoulders. Wanted to return and get money back. They offered me some a refund that wasn't even the cost of one blouse. I just want to return them and get my money back.
PLEASE DO NOT ORDER! I ordered from them almost two months ago. I didn't hear from them for weeks and I had no tracking. I was told originally I would have the shirt in 10 days. Finally I sent an email asking for a status. I was informed that one shirt would take an extra 2 weeks so they could ship them now and send the other later or wait for all. I said I would wait. Fast forward a total of 6 weeks and I get my shirts. Two shirts fit to size, the other one is at a minimum 2 sizes too big. It looks like a dress. All 3 shirts are marked as large. I send a request to customer service. I'm first told that they will ship me a new shirt but I have to pay for the shipping - they don't want the old one back. This means I not only paid 41.99 plus tax for the shirt but because they made an error I need to pay for additional $15 shipping? I decline and say I would like a refund on that shirt and I will send the giant shirt back. They reply saying they will give me $15. I say no, I want my refund of $41.99 plus tax and I'll return the shirt or you can send me the correctly sized shirt at your cost At this point I have went back and forth at least 4 times with them replying with ridiculous "offers" for refund., and they end each email with "anything we can do for you." Their last "offer" to rip me off was for $25. Awful experience! I'd be happy to share the emails since they have refused to do the right thing.
The ad said garments were made in South Carolina which is mainly why I purchased - label clearly states made in china - as such the fabric is crap - some sort of stretchy polyester junk that clings in the most unflattering way to even minor bumps and bulges - and sizing is way off as is typical for "made in china" clothing - not sized for western women - I followed their sizing guidelines but the 3 tops I received were 2 sizes less - sleeves were short and super snug and tight all over - patterns looked great in ad but were a joke - just printed on - and at an average of $30 each were not cheap - I can do better at Kohl's -
I wish someone would have honestly reviewed this place before I purchased their GARBAGE clothing! DO NOT FALL FOR THEIR LIES. THEY ARE NOT AN AMERICAN COMPANY and their products are cheap. I'm sending it back. Had to give 1 star to post review...give them none!
This company lies about being an American company making their clothing in South Carolina! They are a Chinese company selling cheaply made clothing. Do not buy from them!
Answer: If you want to return an item, you have to pay for shipping it to DUBAI, even though they advertise FREE RETURNS. For this reason, I have disputed the charge on my credit card.
Valanio has a rating of 1.2 stars from 104 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Valanio most frequently mention customer service, credit card and return policy. Valanio ranks 1894th among Women's Clothing sites.